Bobbie & Shane were such wonderful people to work with! Although our problem wasn't fixed due to a…read morebigger car problem, it was still a GREAT EXPERIENCE and we will be returning for other car pieces soon! PS. we were the family with the cute black car parked up front!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I've only used this dealership for service on my vehicles, but every experience I've had has been…read moreexcellent. The entire staff is consistently friendly, professional, and very knowledgeable, which makes the whole process smooth and stress-free. Today I used the shuttle service for the first time, and Frank from the drive team was wonderful. He was incredibly kind, welcoming, and had the best smile--it really made my day. It's little touches like that that set this place apart. Highly recommend their service department!

My son has been dealing with Baker on his truck for a check engine light. Every time I go's in they…read morecan't actually find what's going on with it. Even though the code reads emissions code. They think they fix it and then it comes back on , they say it must be this problem and then fix it for this amount , then again the check engine light comes on after they say they fixed it. After they fixed it recently again I drove it another 45 miles and now the check engine light it's back on. I drive a lot of miles for work so it go's out of Warranty quick but been dealing with this since I bought the truck! I'm over it with them. This is ridiculous that they can't find and fix a problem or admit this truck has a problem. It's been in at least 3 times since November plus multiple times before that and costing me thousands of dollars and time and they still can't fix it. They just keep throwing parts at it and not working. Baker is the worst dealership in Michigan or the USA to deal with and I'm not the only one that thinks this. I will be blowing this up on social media with my friends and family help. If Baker GMC doesn't take care of this next step will be that I will call my Lawyer and GM.

Quick and helpful! I had an issue with my vehicle Friday…read moreevening -- I called these folks 2 minutes before close and they were happy to help! They took my information over the phone and had me use the drop box. They took a look first thing in the morning (I very much appreciated the speed!). They ordered and replaced my starter same day. After finding that the issue did not resolve, they offered to reinstall my original starter so that I wouldn't be charged for the new one... and they said there would be no labor charge for any of the work! Truly fantastic customer service that only left me with positive things to say! Nicole at the front was very communicative and helpful through the whole process. The only reason I had to go elsewhere to fix my car is because it required electrical diagnosis/repair that they aren't equipped for here. If I could have paid them to work on it here, I definitely would have due to the experience I had with their people. Definitely recommending this place!!

You know what I love...honest people. Someone who doesn't push something from, "yea, we could…read morerepair that" to "it really needs to be replaced." We live in a "replace don't repair" world and these guys repair when they can. Will use again and recommend.

Advertised prices do not match up with what they try and bill you for. Horrible buisness ethics &…read morevery rude staff. 2 of my friends dealt with them in this same exact way.. buyer beware.

I went in looking for a fuse, with the old fuse in hand. No one seemed to know what to do when it…read morewasn't in stock, the old bald guy Chris was no help. His fragile masculinity weighs heavy upon his shoulders making him incapable of talking to other men without feeling the need to be rude to uphold his 'man-hood' lmao just go to Oriley Auto Parts. Don't waste your time here.

Paul, one of the managers at AutoZone, came out to our van in the parking lot in your Jenison…read morelocation. He was so helpful and tried to fix the door latch on our driver's side sliding door on our van. He was unable to fix it, but gave us the name of B&N (Bobby & Nathan) Auto in Hudsonville MI. Paul set us in the right direction, and we will be entirely grateful that he put us onto Bobby and Nathan. As Paul had mentioned, they would be able to not only fix the problem, but also might be able to give us a good deal. AutoZone has always provided its customers with good prices and good service. I didn't feel we could go wrong. B&N is not a high-end auto show room, but the mechanics (Bobby & Nathan) are the best as is the manager (Paul) at AutoZone. Thanks, we are now able to open and shut our sliding doors since they replaced both door lock actuators. The other slider on the passenger's side was also damaged and could only be locked manually. We feel like we got a new car. Thanks to AutoZone and B&N Auto. Bill and Kathie Graham

Chris Z. was super helpful. I had the pleasure of working with him from my initial phone call, to…read morehim testing my battery and alternator, to him installing a new battery for me. It's great to know that i have this resource that is not as involved (or expensive) as going to the dealer or mechanic, but still offers support to those who are not quite DIYers.

We have two of these lifts. These guys are great. When we have any problems, they can tell us not…read moreonly what is really wrong but also how to repair it over the phone. They accept pictures and can overnight the parts. They can lift so much, and towing is just like a 5500. If anyone is in the So Cal area, feel free to come and try one. It's super thin and slick. Our first one was bought in 2005.

From the owner: For over 10 years our customers have appreciated the easy installation, quick operation, and rugged…read moreconstruction that makes Minute Man the obvious choice for light duty towing & repossession use.

Yesterday I broke down nearby, I walked into the store not having a clue what to do. I explained…read moreto Walter and Pat what was going on and without hesitation they came outside to check things out. They tested a couple things, and said they were good to go. They could have said sorry about your luck and been on their way but they continued to try to solve the problem. Mind you, I had already take the car to a mechanic who said nothing was wrong, even though the car would shut off while driving. Walter and Pat found one wires to the battery was frayed. They had it fixed in no time and charged more than a fair price. Even though this place is not close to home I will come back time and time again in order to get service like Pat and Walter Provided. If you guys see this Thanks again. You really made me day....really my month. I have been driving around with uneasiness for a few weeks. Keep up the great work, it's hard to find kind, hard working people these days.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!