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    Mud Bay

    4.7 (12 reviews)
    Open 10:00 am - 7:30 pm

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    A special thank you to Naomi at the Sammamish Mud Bay store who went above and beyond with her customer service to follow up, find and provide updates regarding a hard to find Chilly Dog alpaca sweater in the right size for my Chihuahua. My online experience with the website was a bit frustrating but Naomi fixed all that. I was able to pick up the sweater in-store and my dog stayed warm during the extra cold weather. Nia was also friendly and helpful in the process. Thank you both.

    Got all this cool stuff, but she was more interested in the bag

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    6 months ago

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    1 year ago

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    6 years ago

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    11 years ago

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    Mud Bay - Snacks and food for the kitties

    Mud Bay

    (30 reviews)

    For great products that are unique and actually liked by pets, I give it 5 stars…read more For customer service I give it 3 stars I went in because all of their locations carry unique cat toys that are both commercial as well as seemingly homemade although those probably are commercial too There's a large selection of both and the thing that I love is that they are actual toys that are effective, meaning they work well and they don't break easily and our high-quality. And our cats that are super picky about toys, pretty much love anything I get there because they carry toys that pretty much any cat would love. I don't know how to explain that exactly but it's very different than going to a PetSmart or a Petco in terms of their products I feel like their prices are super reasonable as well so I don't even try to price check it against anything online. One reason is because I appreciate them actually taking the time to find these great products and I like supporting their business The second I walked in, someone asked if they could help me but I declined because I could see the section I was looking for. But after I started shopping, I did need help and no one ever checked on me again... And the woman working was on the entire other side of this Store which is fairly large. And due to an injury, it was just too hard for me to walk over to get help. And she would never look in my direction for me to waive her over. So that was kind of a bummer The same woman, checked me out and get the checkmark for doing the job she was paid to do. She was not friendly but she was not unfriendly, but something about her was a little unapproachable. She didn't know the answers to my two questions and because of the unapproachable factor, I didn't feel like pushing her to find out. I just decided to make the decision based on my own knowledge I would definitely revisit this location based on their products and the 1st employee's happiness to help.

    Treated my doggo wonderfully and couldn't have asked for better service. They had everything he…read moreneeded and were well aware of which products had chicken/birds in it so we could avoid allergy flare ups. Definitely recommend if you need a fantastic pet store in Issaquah.

    PetSmart

    PetSmart

    (105 reviews)

    We absolutely love the groomers at our pet squad in Issaquah! We take all three of our dogs to be…read moregroomed, and today I had the most wonderful experience with Kyla! You can tell how much she loves animals and her caring disposition. I brought in my Rhodesian Ridgeback, who is a rescue, and he could absolutely not get enough of her. She is so kind and loving towards animals... I can see why she is fabulous at this profession! Kyla, thank you for being such a loving person, and loving our animals when we bring them into the grooming salon. I know sometimes a lot of dogs are barking and stressed out, and I can tell that you just have an amazing disposition and a love for animals, thank you!!

    I took my dog to the grooming salon and checked in as usual. During check-in, the groomer, Kara O,…read morefelt through my dog's coat like normal and didn't mention any concerns about matting or difficulty grooming. I even agreed to go with a shorter cut to make things easier for her. However, after having my dog for two hours, she called and said his head was too matted to finish grooming. This felt more like an excuse than a genuine issue. It seemed like she didn't want to complete the job, especially since she already appeared behind and uninterested when I first arrived--she kept us waiting while she was outside vaping. I'm extremely upset that my dog was sent home like this. Not only did the groomer think this was acceptable, but the manager did as well. There was plenty of opportunity at check-in to assess whether the grooming could be completed. Instead, she shaved almost all of my dog's body and left his head untouched, making him look completely uneven. This experience was very disappointing. I will not be returning, and I strongly believe Kara O should not be handling dogs if this is the level of care provided.

    All The Best Pet Care - All-The-Best-Pet-Care-Bellevue-Dog-Cat-Pet-Store-pheremone-calming-dog-cat-hemp-1000.jpg

    All The Best Pet Care

    (88 reviews)

    Today I went into the store and I met John he took such good care of my two dogs and made sure that…read morethey had the proper harness on and he fitted them countless times to make sure they fit he did an excellent job and I hope the owner is listening to this yelp or reading this yelp because John is very patient very nice and my dogs were puppies I wanna give a five star Yahoo rating to John Personally I think he'd be better and Management than the store manager

    We came by after taking our fur babies to a off leash dog park nearby as we were celebrating our…read moredog's birthday and decided to bring her to a new city. As we arrived, we were greeted warmly by the staff members and were told that if we had any questions then they would be more than happy to assist. They also offered treats for our fur babies which is always a bonus! The store was neatly organized with plenty of walking space for owners and their pets to roam around. We came specifically for some birthday hats and accessories and were pleased to find it close to the entrance. As we were trying different hats, one of the employees Arrow offered to take some pictures of our birthday girl and told us that they offered a birthday goodie bag. We were delighted to hear this as who doesn't want to spoil their precious puppy on their special day? It took only a few minutes for them to get us a bag and Arrow also mentioned that we get 25% off treats, toys and food that could be used with the same year. What a steal! We decided to get them some hides (our dog picked them out for his sister and himself) and dog food. We came in for a birthday hat but left happily with much more. The genuine care for their customers and pets was very clear. From friendly and professional customer service, all types of products, and one of those neat water dispensers for dogs and cats was fantastic! We will be back!

    Mud Bay - petstore - Updated May 2026

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