For great products that are unique and actually liked by pets, I give it 5 stars…read more For customer service I give it 3 stars I went in because all of their locations carry unique cat toys that are both commercial as well as seemingly homemade although those probably are commercial too There's a large selection of both and the thing that I love is that they are actual toys that are effective, meaning they work well and they don't break easily and our high-quality. And our cats that are super picky about toys, pretty much love anything I get there because they carry toys that pretty much any cat would love. I don't know how to explain that exactly but it's very different than going to a PetSmart or a Petco in terms of their products I feel like their prices are super reasonable as well so I don't even try to price check it against anything online. One reason is because I appreciate them actually taking the time to find these great products and I like supporting their business The second I walked in, someone asked if they could help me but I declined because I could see the section I was looking for. But after I started shopping, I did need help and no one ever checked on me again... And the woman working was on the entire other side of this Store which is fairly large. And due to an injury, it was just too hard for me to walk over to get help. And she would never look in my direction for me to waive her over. So that was kind of a bummer The same woman, checked me out and get the checkmark for doing the job she was paid to do. She was not friendly but she was not unfriendly, but something about her was a little unapproachable. She didn't know the answers to my two questions and because of the unapproachable factor, I didn't feel like pushing her to find out. I just decided to make the decision based on my own knowledge I would definitely revisit this location based on their products and the 1st employee's happiness to help.

Treated my doggo wonderfully and couldn't have asked for better service. They had everything he…read moreneeded and were well aware of which products had chicken/birds in it so we could avoid allergy flare ups. Definitely recommend if you need a fantastic pet store in Issaquah.

This location is moving soon to a nearby spot but what stands out to me the most is the outstanding…read morecustomer service and quality products. I was shocked to find out that their return policy is like Costco's, basically if something doesn't work or you simply don't like it, you can return it, no questions asked. I've gotten great advice from their staff and my dog loves going there. I appreciate that we can use their scale to make sure my pup is keeping his curves, I mean muscles!

Mud bay is amazing! It feels like the Whole Foods of pet stores. That being said, some stuff can be…read morea little pricier, however I think the general quality of the products they offer are much better than what you find at your basic chain pet stores. The location is much better than where they were previously. Great helpful staff. Mud bay is my go to store for pet supplies!

We absolutely love the groomers at our pet squad in Issaquah! We take all three of our dogs to be…read moregroomed, and today I had the most wonderful experience with Kyla! You can tell how much she loves animals and her caring disposition. I brought in my Rhodesian Ridgeback, who is a rescue, and he could absolutely not get enough of her. She is so kind and loving towards animals... I can see why she is fabulous at this profession! Kyla, thank you for being such a loving person, and loving our animals when we bring them into the grooming salon. I know sometimes a lot of dogs are barking and stressed out, and I can tell that you just have an amazing disposition and a love for animals, thank you!!

I took my dog to the grooming salon and checked in as usual. During check-in, the groomer, Kara O,…read morefelt through my dog's coat like normal and didn't mention any concerns about matting or difficulty grooming. I even agreed to go with a shorter cut to make things easier for her. However, after having my dog for two hours, she called and said his head was too matted to finish grooming. This felt more like an excuse than a genuine issue. It seemed like she didn't want to complete the job, especially since she already appeared behind and uninterested when I first arrived--she kept us waiting while she was outside vaping. I'm extremely upset that my dog was sent home like this. Not only did the groomer think this was acceptable, but the manager did as well. There was plenty of opportunity at check-in to assess whether the grooming could be completed. Instead, she shaved almost all of my dog's body and left his head untouched, making him look completely uneven. This experience was very disappointing. I will not be returning, and I strongly believe Kara O should not be handling dogs if this is the level of care provided.

Been awhile since I've shopped here. Hubby usually does our petfood shopping. Store had everything…read moremy 3 brats need. Freeze dried Chicken treats for my tuxedo, slide and serve pates for my finicky senior and my Abyssinians favorite canned cat food blends. We forgot the Stella and Chewys pumpkin venison dried nuggets so back to ATB tomorrow!

I can't say how wonderful the team is here. Thank you for walking me through food to gain an…read moreunderstanding of things I would never even think about when selecting a dog food. Even more so thank you for your wonderful kindness and excitement for me on my new journey of adopting a dog. I can't wait to bring her in to see the team. You guys absolutely made my day, not only did I feel valued but I felt so cared for - your kindness really touched my heart.

Friendly helpful staffs - Naomi & Priscilla! Clean and bright space. Great selection of kibbles,…read moretreats and toys for your lovely pets

Really appreciate the staff here at Issaquah Highlands -- knowledgeable, friendly, helpful. Chock…read morefull of anything we need, informational pamphlets -- and HIGH QUALITY pet furniture! I like to SEE and FEEL what I buy for our little fur-babies!

Went for Tomatomania. but stayed and shoppped for more!!!! Plus, cute town that its in.read more

Grange Supply always surprises me in small and delightful ways each visit. My first visit, they had…read moremice and rat traps for $1.49 and $3.49 each respectively if i recall; plus cute lil' chicks and poults. My second visit, they had ethanol-free gasoline for my mower. My third visit just a few hours ago, my propane tank for $3.59/gallon, very likely the best price around, totaling $16.16 plus tax. Comparables are $20.

Pricing can be comparably sus with certain items/brands but the girl who helped us buy the ghost…read moreshrimp today was10/10 an employee you want at any location. I wish I got her name she was blonde with glasses and bubbly, knowledgeable and worked speedy efficiently but with personality Great employee hope to see her in management here. The night staff needs help ngl they be on their phones at the register, the tall bald man was talking about banana pudding? I had questions and got no help The girl with purple hair was not as enthusiastic in fact even though she smiled she made us feel bad for asking her to grab us shrimp, "they do this for YOU not us" like what do I respond to that. we waited a very long time and the prices were not up so when we found out at the register that we needed an alternative she said it like we were supposed to know..

I've been going to this location for years and have referred MANY to our previous groomer who was…read morelet go with new "salon management". Notified day prior to our dual back to back appt. First appt with Bree was great but second was scheduled with Hope the salon manager who informed me that because she was a manager with possible other duties it could take longer than our usual 1.5 hrs. I pay for what they call VIP service which excuses dogs from kennels. When I questioned and said I'd have to find someone else if this was to happen Hope was about to give my dog back. Grooming proceeded, next dog was drooped off, I sent text how cute they looked and thank you. Also messaged for next appt. No contact. Called store mgr to ask about status and discuss conversation with Hope. Tyler was to have them call me for next appt. Couple weeks have gone by and no contact, even after messages left and text sent. Called today and was transferred to salon. They informed me the mgr was to call me and would not schedule appts. Word will get out about this horrible salon manager and their lack of service. Big mistake as I've referred tons of people to this location.

I stumbled onto this website when a friend referred. There merchandise was outstanding, I was able…read moreto find useful items that also looked good. I was expecting a high end she-she dog boutique, but I was pleasantly surprised. I think there tag line said it all "real stuff for real dogs". I love the fact that count my little lap dog as a "real" dog. She requires a sweater in the winter time when we go on walks. I ended up buying the "Cello" sweater, which as held up better than any of the other dog sweater I have bought. All in all, the price was right, the quality was great, and service was excellent!

Picking up a few supplies to help me get ready for my new fur baby. So excited. This store is of…read morecourse the cream of the cream for pet supplies. Primarily for dog and cat owners. Clean and wide aisles. Friendly service too! I merely asked a few questions and immediately David helped me find what I needed. From treats, food, cat litter mats, cat toys, dog toys, etc. plenty of parking out front as this is a huge shopping center. Enjoy your life! SYOY!

Such a great location! I usually come by to pick up my dog's food, supplements and treats. There is…read morea good variety of items for both dogs and cats, and the store is always so clean organized and consistently well-stocked. The staff are also super friendly, informative and ready to help. Each time I come to pick up a large bag of dog food, the staff always offer to help carry it out to my car. I highly recommend this spot for great customer service and a good variety of products for your pet.