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    MTM

    1.3 (200 reviews)
    Open 9:00 am - 5:00 pm

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    Got stranded by MTM. MTM used LYFT to transport me toto a medical appointment and LYFT wouldn't take me home.

    Got stranded by MTM. MTM used LYFT to transport me to an out of town medical appointment. Was a round trip they got paid for. After finished there I called MTM for a ride home. They sent a request to LYFT and LYFT said a driver is unavailable. I had to call MTM 4 times and each time they sent a request to LYFT and each time LYFT responded driver unavailable. It was time for the doctor's office to close and a worker in the office took me home. The worker told me this happens alot there. MTM will strand you and they don't care. They want to get out of their job as cheap as they can yet get a lot of money from the insurance carriers to provide the service.

    The phone number is no longer in service, no call no chat and even emailed. No one answers

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    3 years ago

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    Sarah K.

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    3 years ago

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    Chelsea C.

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    2 years ago

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    Chelsea C.

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    5 years ago

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    2 years ago

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    Chelsea C.

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    2 years ago

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    Chelsea C.

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    2 years ago

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    Chelsea C.

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    3 years ago

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    Chelsea C.

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    6 years ago

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    Sarah K.

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    2 years ago

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    Chelsea C.

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    3 years ago

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    2 years ago

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    Chelsea C.

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    4 years ago

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    Chelsea C.

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    5 years ago

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    3 years ago

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    Chelsea C.

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    7 years ago

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    3 years ago

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    3 years ago

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    Sarah K.

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    5 years ago

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    4 years ago

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    4 years ago

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    Chelsea C.

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    7 years ago

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    4 years ago

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    5 years ago

    Absolutely trash! Never on time and always seems to be confused as to why they can't do their job! The worst! I wish I could give 0 stars.

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    3 years ago

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    Sarah K.

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    7 years ago

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    Sarah K.

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    5 years ago

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    8 years ago

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    5 years ago

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    Sarah K.

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    8 years ago

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    Sarah K.

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    3 years ago

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    Sarah K.

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    8 years ago

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    4 years ago

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    Sarah K.

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    5 years ago

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    Sarah K.

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    2 years ago

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    Chelsea C.

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    4 years ago

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    Sarah K.

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    6 years ago

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    Sarah K.

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    5 years ago

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    Page 2 of 5

    Ask the Community - MTM

    Can veyo take me to go get my medicine from a local cannabis dispensary?

    Hey Drew, Thanks for reaching out! We are not a service where trips are able to be paid for directly by passengers. We are a full-service Non-Emergency Medical Transportation broker that schedules and manages trips for state Medicaid agencies or… Read more

    I'm covered for personal insurance. do i need "commercial insurance" and 'Ride share insurance too?

    Hi Ron, you won't need any commercial insurance, but we do recommend that you get a rideshare endorsement from your insurance company (it's required in many but not all states). You can find more on insurance here:… Read more

    View All 3 Questions

    Review Highlights - MTM

    ool. The Veyo app works but don't try to get by with an old ph

    Mentioned in 2 reviews

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    GMTCare

    GMTCare

    4.2(10 reviews)
    13.0 mi

    Wonderful staff from GMT at Cave Creek Thank you to the drivers for always providing great service…read moreto my client Steve. Always very attentive to his needs and safety. Kevin, you are awesome, thank you for going out of your way to help him. Keep up the great work. Mary

    I am a recent paraplegic with a spinal cord injury and therefore need to use Transport which is…read moreprivate pay to get around. I had been using GMT care for several weeks. On a weekly basis paying at least $269. Paying the company well over $1500 a month on the low end. Because it is a private medical van it should be safe, it should be equipped. The last time I use this company was one of the scariest times of my life. And this wasn't the first time. My daughter was with me in the car. I was not even strapped in mind you in a power wheelchair. My back wheels were literally floating and the driver had to pull over two times because my chair was moving all around the van. The large gray strap that they are supposed to use and take pictures to tell you when was not used. My daughter kept looking back at me scared to death because my chair was moving all around. My chair was not buckled in place nor was I buckled whatsoever. This wasn't the first time we had issues with driving, but it is the first time that I finally reached out to the company and had a gentleman from a different state, Nevada call me back. I let him know what happened and he called me back and said the local manager would be calling me. Nobody ever called. A customer who is cash paying you Over $1500 a month for transportation that I need. I'm a full-time wheelchair user with a complete spinal cord injury. I don't have any other choice, if you're going to ship these rates the ride should be safe, clean, and kind. The driver was more than annoyed of having to pull over because she was the one not strapping me in. Didn't say one word to us, didn't apologize for the situation. The gentleman in Nevada that called me had me reiterate what happened and he informed me that they have videos in the van which you could see everything. I will upload photos and videos of my last ride. It is very disheartening that this company didn't even call me back to apologize and possibly even reimburse at least the one-way ride which didn't happen. They made sure to charge my credit card but this is not what we pay for. My daughter and I drove 10 miles one way and 10 miles back for a ride that cost almost $300. The ride was awful and I will never use this company again. I can't imagine if I was elderly or had a traumatic brain injury how these people may get treated and they probably don't even know. It was extremely unsafe, extremely unprofessional, and I'm still waiting for that phone call from the local manager. Medical transport is not cheap, this is not covered by insurance this was to take my daughter to school. Which I take her every single Friday so I paid $269 every Friday to this company. I expect the ride to be better than what it was, and having a pain Customer that pays well you could at least reach out .

    Photos
    GMTCare - Wheelchair accessible

    Wheelchair accessible

    GMTCare - GMTCare vehicle

    GMTCare vehicle

    GMTCare - Our stretcher and wheelchair capable vehicles. GMTCare can even accommodate motorized wheelchairs!

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    Our stretcher and wheelchair capable vehicles. GMTCare can even accommodate motorized wheelchairs!

    Diamonds Medical Transportation

    Diamonds Medical Transportation

    3.9(7 reviews)
    15.7 mi

    Wow These guys know how to help in a really crappy situation. I contacted Ken to transport my mom…read morefrom a medical rehab to her house last week. I forgot to mention that she needed oxygen which he didn't have at the time, his immediate response was I will run back to the office and get a different van. They returned a short while later with a different van with O2 on board. Upon our arrival home the company that was to deliver oxygen had not arrived yet so we were in a little bind. Ken's response was we will just wait here until that tank is empty. They sat for a while, then left I presume for lunch and returned and just waited outside until the tank had run completely dry. That was absolutely above and beyond any type of service I expected! Then I got an email with the bill, expecting some sticker shock as I opened the email, but nope not these guys. They do not take Medicare but their prices were beyond reasonable and that included all of the extra time and effort they put it in. If you are ever in need of this type of service I can't recommend Diamond any higher. Thank you guys for making a difficult situation so much easier on our family.

    I had an appointment for a medical procedure m, last month. I looked up a medical transport…read morecompany and came across Diamond medical transportation. I called to ask about them and was quoted their rate. I immediately booked a date and was told they would call to confirm 2 days before my procedure. That call never came. I canceled my appointment. I'm not sure what happened but I would definitely contact another transportation company in the future.

    Photos
    Diamonds Medical Transportation
    Diamonds Medical Transportation
    Diamonds Medical Transportation

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    MTM - medicaltransportation - Updated May 2026

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