I too ordered juice last Friday (8/22), and received my goodies on Monday (8/25), carefully wrapped, and a bonus juice to boot! I feel like a kid in a candy store, I just don't know which one to vape first LOL!!! But, I do know this: I will be placing more orders in the future. Thank you again, Mt. Baker Vapor, it's those like you that help those like me to stay out of the "Tobacco Matrix." (Today is 124 days of cigarette free bliss.) read more

Mt Baker Vapor - Pure happiness! - Vape Shops Near Me - Lynden, Washington

Ive been a long time MBV customer. Spending generally about $100 per month. About every other shipment gets delayed or lost via USPS and MBV Customer service always says we have to wait to file a claim and get replacement. It takes over a month which is just unacceptable. I have complained multiple times but always get the same response. I will be taking my business elsewhere from now on. read more

Have been buying their juices regularly for years now but everything i order is outa stock all the time now had a standing order and havent received juice for months now because its consistently out of stock read more

With their help I am now cig. free. Vaping Full time. Great Prices and Excellent Customer Service. Not sure why it has me listed in Cal. Bellingham WA. read more

They have changed their name to Vikings. I have been doing business with them for 3 years. Very pleasant and knowledgeable staff, has a variety of e-cigarette juice. I would recommend going to them for any of your ecig needs. The cost is comparable to on line prices. read more

This place is the best! Top notch juices, and killer customer service. My stupid self ordered 0 MG juice and wondered why i was still edgy. Via chat, Hayden helped refund my order for store credit and get the right stuff. What can i say? Great product, great CS. Your money and services are well spent here :) Thanks guys! read more

Been a customer since January. In light of the new regulations that have been in effect since last week, they have encountered some problems with inventory. But that is to be expected. Do a little bit of research or google and you will soon learn that by FDA regulation, each and every vape flavor and each and every modifications of the flavor (for example: 30/70PG, 50/50vg, and the variations of nicotine levels for each modification of flavor) needs to have some type of chemical approval by the FDA before they can even put it on the market. This is just the tip of the ice berg. With that being said I ordered something that was in stock when I ordered it, in the midsts of when this new regulation took effect, just to be told that it's out of stock later on. I can only guess that any inventory they did have that hasn't been FDA approved could no my been sold as soon as this regulation went into effect. I did everything back in store credit and was able to order with that. Logistically speaking, it would be difficult keep track of all FDA / non FDA flavors and then update the enourmous amount of inventory they have available online, NOT TO MENTION each age verification has to be done by a PERSON, not a computer but a real live person, and then that person, yes a real person, calls you to tell you "congrats yay we verified your age and your order is on your way" and this applies even if you've completed this for another order. So if you like buying from mt baker, all I ask is be patient. Yes their prices went up a little bit, but if theirs went up its only because EVERYBODY else's did too, thank these regulations. There are a dozen vape shops near me but all of them are still highway robbery compared to mt baker. read more

This was an online shopping experience. They shipped my order to the wrong address, I contacted customer service to try and remedy the problem, which they told me there was nothing that could be done before item was shipped back and received. So despite the fact that I order my item over a month before my vacations, which I was trying to be cigarette free for, I did not receive my order before leaving. They also refused to refund me the shipping cost when I simply wanted a refund on the entire order because of the lack of help I received while trying to get my order on time for my vacation. I've worked a lot of client relations jobs and I've always had the power to make it right for the customer because this leads to increased trust for future client relations and increases revenue. This company refused to be helpful and in fact was rude in their emails with me. It's easy to give good customer service when things are going normal, but when a customer has an issue and a company refused to be helpful, I think that is the true measure of the company and the people running it. read more

I once purchased a Mt Baker Vapor flavor from my local vapor shop and it was OK....not fab but no big deal. I didn't really give Mt Baker another thought until I tried another friends blueberry liquid from Mt Baker which was pretty fantastic. He raved about their flavors and his girlfriend commented that she loves the smells from these juices. So I checked out their site and thought I'd order one or two flavors and give it a whirl. After browsing through the countless flavors, I ordered 4 and was really surprised to have a 5th free bottle added to my order. They do tell you that you need to let many of the liquids steep since they are made fresh to order but I did find a few here and there to be awesome right out of the mail. Here is what I like about this business: --iPhone app for ordering in the event you don't feel like booting the computer --You can add extra shots of flavor for stronger liquids without stepping up the nic --Reviews on most all flavors and items --online chat window --fast shipping --free liquid with orders over a certain total --you can chose your PG/VG blend ratio as well as mg nic --custom flavors can be made to your specs --returns are easy and pleasant --customer service is also pleasant and very cool --shipping is fast --discounts for bulk ordering as well as low prices to begin with The returns part is important as I got a defective tank and having a return authorized was simple and fast with no hassle from them. If they do not know an answer to your question, they will actually say they are not sure but hold on while I get the answer for you (paraphrasing of course) They won't try to bullshit their way thru it. Yes, there are other brands and flavors I like that I order here and there but I will still always come back here for my "usuals" and refer other people to them - the banana is amazing by the way.. Bottom line is in my opinion, they have great liquids, offer above average service and an overall outstanding business model. read more

I have purchased from MBV for years. Everytime I login, I have to relearn the website. Everything gets changed around, prices change, quantities change...etc. Now I login for my most recent purchase and they don't offer the size I want anymore AND most everything else is "Sold Out." The flavors are sub par quality and only reason I shopped here was for their prices. Now the prices have gone up and the flavors are still weak and diluted...unless you like the natural flavor of PG/VG. I found another place online and ordered, which I may or may not stick with. One thing is for sure, I'm not going back to Mt Baker Vapor. So long. read more

Your website has become unusable. I have tried on Android cellphone and desktop in 3 different browsers, I am unable to even sign into my account on most devices. I was able to place an order only on an iphone which I do not own. Please fix your website, it is trash. It takes forever for you guys to restock some of your most popular juices and has forced me to resort to other companies which regularly restock their juice selections. Oh How the mighty have fallen in the midst of the battle! Samuel 1:25 read more

Let's get this straight, budget is the only thing attractive about Mt Baker, but, you get what you pay for. I've been smoking their USA tobacco blend for a while now because it was so cheap. I always get the same thing and the strength, and flavor vary wildly sometimes. I swear this last batch I got has zero nicotine in it. It feels like I'm vaping dirty city fog. Also, I notice with Mt Baker, I cough up a lot more "fluid?" Where as with higher quality juices I don't do that. Now my wife is worried about the E-cig because I'm hacking up dank basement juice. Edit: And so help me, if anyone says, "you gotta let it STEEP!".... Nope, steeping isn't going to turn swamp fog with no nicotine in it to gold. read more

I don't take time to write reviews often, but I felt the folks at Mt Baker Vapor really deserved a glowing one! I order from them online frequently and have gotten great service. Their prices are very fair if not generous at times, compared to other shops. They have good variety and I have enjoyed almost every product I tried. Deliveries have been speedy for the most part as well. I only had a problem with one of my orders, I called the shop and they fixed this immediately without giving me a hard time at all. I will continue to order from Mt Baker Vapor and suggest you do as well, as I suggest to all my friends who vape. read more

Man this company really is getting too tough to bear. Customer service is really going down the toilet. Just horrendous. Gets worse as time goes by. And man . They really need to get someone else taking customer service calls other than Rob. This guy you cant rationalize with and always has robotic answers like he reads of a script. No emotion. Nothing. Just stay away. read more

Hardware buyer only....great service, on time shipping and I don't get insulted for using "old" technology. I started with a KangerTech Evod tank and an itazte vv battery, 4 years later, and several try's at other set-ups, I still use the same method. I'm glad Mt Baker stocks the organic cotton coils, wish they sold the sm square itazte batteries- lightweight and they don't roll away. I'll continue ordering here. Never tried the juice here as I started with a Top Vapor Sweet Carolina flavor and haven't changed. Used to smoke Camel filters - stinko. read more

I've ordered from this company for over 5 years. The last 8 months have been terrible. I either don't receive the correct order or it arrive 5-6 days late. My last order took 16 days to arrive. If you want timely service at the same price, switch to Vapor Authority. They respect repeat customers there read more

Finally received my order today. Not after working with Mount Baker Vaper but contacting the USPS. They were extremely helpful, found the lost package and expedited delivery. I had asked MBV to contact them since they obviously do much more business with them than I do and you would think they would have some way to solve these issues. Their simple response was that if it wasn't delivered by 12 April they could BEGIN the refund process. As I did not have any expectations that this package would arrive I ordered from a company call the Vapor Authority, haven't tried their products but they arrived the same day as the other order I had placed on 23 Mar. MBV has great prices but poor products and even poorer customer service, stay far away. read more

Excellent company, quality customer service. Great selection of vape juice. I've tried local distributors and other online companies but nothing comes close to the quality, value, and service I receive time and time again from MBV read more

Awesome pricing and juice. Had a slight issue with an order and called in Jamie had taken care of with out any issues at all. She was very kind and took care of me with care. read more

Is it Viking or MBV. No good current information online. The web site says open then you drive all the way "out there" and they are closed. I've given up on this place. How hard is it to provide current information either on their phone messaging or online? read more

I have been ordering juice from Mt Vapor Baker for over a year now. I still LOVE the juice but have started looking elsewhere. I have not yet visited the physical location as I order online. My 3 star rating is that in the past few months, shipping has become incredibly slow. It used to take 2-3 days before it was at my door but now I have a week plus wait. Also, I really enjoyed being able to try new flavors with free mini bottles. They had accepted your comments of what you wanted to try. Now you get whatever category they send you in 0 Nic strength. These bottles go to waste as my order clearly states I use nicotine. I have commented to them several times about this but get a generic response I do suggest ordering as it is killer juice but await a long delivery time and a pointless bottle of free juice if you use nicotine. Quality goes downhill once a small business grows bigger :( read more

Being new to vaping, and really only doing it for fun, and to replace "other" exhaling habits, I can't speak to the quality as others have. I do like the five flavors I selected. The young man that helped me was super cool, and helpfull. But the inventory was depleted, and the shelves looked bare. Whoever is in charge of logistics needs a boot up their a$$, especially since they make their own products. read more

***revised*** After the issues, I reached out to upper management, and explained my problems. They got back to me quickly, and showed a genuine interest in making it right. Moreover they let me know they are going to work on the issue with customer service internally. Good to finally feel like they value my business. (Old review.) [I realize that this is my first review, but I had to sign up just to share my terrible experiences with this company. This was an online shopping experience, but they are constantly running out of flavors. They delay shipping quite often, but I think the worst part about it... When you reach out to customer service, they offer no help whatsoever. I've had to contact customer service at least half a dozen times over the past few months (That alone says something), and whenever I talk to them they never offer a way to make things right or offer solutions. They always tell me "We are working hard" or "you'll just have to wait" They actually had a sale recently with big discounts. Every flavor I clicked on was out of stock. You tell me.. if I'm offering half off inventory till Monday, but I'm out of stock till Tuesday. Is that really a sale? The only thing good about this company is their prices. If you're on the fence about buying from these guys. Don't waste your time!] read more

Reason I gave a one star is due to an employee being argumentative and the way they failed to do anything about it. Figure there are competitors more than willing to accept our bus read more

I just got to vape huckleberry ice cream and its bomb! Im so happy I got this flavour! Its like fresh berry ice cream straight out of the ice cream parlour. Every vape tastes like a fresh scoop of ice cream. You really gotta try this to get the full experience of what im saying. Thanks MBV for another great e juice. read more

This place is my new favorite place for juice. I placed my order early Wednesday evening and had it in my hands by Saturday afternoon. They forgot to send my freebie sample bottle of juice (complimentary with EVERY order) and when I contacted customer service via chat, they credited my account $5! They have fantastic customer service, cheap (and good) juice, and their shipping is quick as hell. I would absolutely recommend them to anybody looking for an affordable place to get high-quality juice! read more

Mt Baker tries to get you to auto order your juice. I finally did and on my first order they discontinued Huckleberry Ice cream. This is my daily vape. No emails to notify me. Stock has been low in the past and now I have to find something new. What a bummer. I've been using MBV since I started vaping years ago. read more

99% of the time customer service lies to me I would be terribly angry. But when the rep told me the item I ordered should arrive in a week and came 3 days later I was more than happy. They even included two free bottles of juice. Bravo you have new customer for life. read more

Definitely a good place to check out. They only carry their own juice, so don't hope for more. The good thing is that - prices are freaking awesome! 4$ for 15 ml - can't find it cheaper anywhere in town. They also carry couple mods and stuff for rebuilding. Lounge are has coffee and water (for free) and xbox to play. Definitely worth visiting. Would recommend. read more

This is by far my favorite place to order juices from! So many juices to choose from and every flavor I have tried has been amazing! As if that wasn't enough, you definitely can not beat the prices here! I recommend this place to all my vaping friends! read more

1 star if you are a baseline employee here. 3 stars for the juice. 5 stars for Hayden, Ashley and Ryan.

This is an actual store you can visit. I was unsure looking at the website and yelp, as it looked like it was only a Web based company. Also if you use Google maps it is not the exact location. The sales person was very helpful and knowledgeable. I also did notice they had a bin that contained crushed packs of cigarettes, which had a sign stating crush a pack get a free starter pack. Lots of flavors and a flavor tasting wall. I would give 5 stars as it is close to me and it's a nice store, however I was surprised when I saw an employee vaping on the flavor wall without using a sanitation cap on the tip. read more

Mt Baker Vapor has nailed down the three legs of the online vape experience. . . Inexpensive - Great Flavors - Fast Delivery. . . well done! I really appreciate how you let the customer adjust the flavor of the juice, there are some that I've tried that I would never have re-ordered had it not been for the fact that I could add or reduce flavoring. Great Shop, I always recommend it to others! read more

after entering my credentials as a return customer , they asked for age verification , I am not giving them a picture of my license , I asked them to call me instead. after wasting 30 minutes of my time . I decided to order from another vendor. this process was painful slow and frustrating. KEEP records of your customers or lose them. hopefully they will rectify the painful process before they smoke themselves out of business. read more

If you are looking for amazing ecig products and super fast delivery, Mt Baker has it all! The customer service is amazing and the products are amazing. read more

I'm glad to see I'm not the only one experiencing problems with this company. All their reviews on their site are perfect 5 star when their business has been going downhill for at least a year. I've been a loyal customer for about 6 years to this company. I loved the MBV brand juices and didn't order from anywhere else. I haven't been able to order any of the flavors I like in a very long time. They're always out of stock. I request to be notified when they're available but weeks go by and I'm out of juice so I end up settling on something I didn't want. When and if they are available they are out of stock in days. It's their own brand of juice and they can't seem to keep it in stock! They used to always send samples with my orders which I loved because some of them became new favorites but they stopped doing that a while ago. Social media hasn't been updated in at least 6 or more months. The business is being neglected and it's very sad. read more

Terrible customer service and return policy! They sent a starter kit with a broken glass tank. They will not provide a return shipping label for the defective product they sent and will not provide credit for the defective product until it is returned at my cost. The kit was inexpensive, so rather than go through all of their time consuming, expensive return process, I will just buy from one of their many competitors and make sure everyone knows their unacceptable customer service policies. Brian B. agrees that their replacement process is ridiculous! read more

The majority of juices are great to me, some don't agree with my tastes, but that is not to say they are bad. However, the shipping has slowed way down since the move down to Phoenix. It has taken 2 days for the package to make it to the USPS facility after the email saying items shipped had been sent to me, what that email means is that they printed a shipping label, but the product has not necessarily left their company. I have noticed it takes at least a week of mailing days for my product to arrive at my door. I have received packages from the East Coast quicker than I have received my e-juice from Mt Baker Vapor. read more

Best customer service from anyplace - anywhere - anytime! I received my order and after a day it just seemed like 'something was missing.' I examined the bottle and realized it was 0% nicotine instead of my preferred 18%. I inquired about refunding it, but for obvious reasons (tampering) they couldn't do that. Instead, they contacted me immediately and gave me several possibilities to resolve the issue, which I won't disclose, because your mileage may vary (I've been a long time, loyal customer). I told them it was my fault, and they shouldn't have to eat the money. I was planning on buying some unflavored high nic liquid to mix it up to an acceptable level. But they would not take no for an answer. They bent over backwards and accommodated me more than generously, even though the mistake was all my fault. read more

Is this place out of business? Can't get anyone on the phone to discuss my order or to help with questions about discontinued flavors. I was hooked on this place for one reason- they were the best. Now I worry if they are even in business. Quality and selection has declined for months. really hope I'm wrong. read more