Planned a 16 x 16 deck with their help. Went with timber tech and hidden fasteners. Waited for the…read moreMemorial weekend sale on decking...just happened to go in Friday before and was told it was the last day...wasn't on the weekend ???. Having been told all product was on sale, found mine not listed on the flyer. Go figure.Manager extended sale to my product. recieved my decking a week later. Noticed a few with damage from strapping. Once I opened the load, 10 of 38 boards had serious scratches, some had imbedded rocks, 3 of 4 fascia not usable..at $100 plus each, handling in the supply chain and shipping leaves a lot to be desired. Sales guy got Timbertech to cover and replace. After nearing completion, needed 4 more boards to finish, specifically asked for new product. 3 of 4 came scratched...again, also realized I had been sold a supersize box of hidden fasteners for 500 sq ft...my deck is 250....so half left. $480 a box..vs. $299 for 1/2 box....so out another $180...yeah, sorry about that man....not going to talk about the inconsistencies in color, thickness, quality of the framing wood.... People seem friendly enough, just not quite customer centric.

The staff was very helpful in figuring out what to buy for my deck reinforcement project based on…read moreengineering plans I had received. I bought a very large beam 6x12x12 but a few days later decided to buy an even larger 16 foot version. They had no problem with my returning the original. It was also helpful to have them forklift the beam to the top of my SUV as it was very heavy.

It's all a tad overwhelming. You might want to snap some pictures on your phone in the various…read moreareas in the warehouses and the yard instead of trying to rely on just "brain inventory". Just the amount of things to try and take in is staggering. All sorts of sizes of wood, but also trappings that have come out former schools and hospitals and you normally might not find. Just one note to be extra careful roaming the property. There are a lot of edges sticking out and watch for sharp objects (i.e. nails) on the ground. I probably would not bring a child in tow. In addition to building materials, there were quite a few quirky items for sale and you never know what's going to be around any corner. Maybe something you need, or, you might find an unexpected treasure. When we visited the hours were rather limited: Saturday 9am - 2pm, so you might want to check the website before heading over.

I was up in the Ham recently helping a friend find a used door for a project, and we decided to…read morecheck out the Reuse Center. Located in a couple of buildings where Britton Rd. meets the Mt. Baker Highway, this large "store" is more like a junkyard full of salvaged building parts and treasures of all kinds. If you're into upcycling, re-cycling, and salvaging this is definitely the place to come! Their selection is unmatched, easily beating out other local salvage stores both in selection of building materials and price. And the owner is super nice and helpful. He truly has a passion for the business and the movement, and it shows! And wandering this property is like visiting a museum - with parts and pieces of recognizable area schools and other demolished buildings, that the Reuse Center clearly, painstakingly took apart, categorized, and stores on its property. Where I struggled, though, was with the unsafe feeling of the property - most notably the dusty, musty large garage/warehouse where much of the wood products are stored. There is a LOT of stuff in here. The aisles are very narrow and all sorts of building materials are stacked high. I know this type of store is never going to be "pretty" like a Home Depot or anything, and I totally get that. But it just didn't feel safe in there, with only one entrance/exit, confusing pathways, and LOTS of combustible materials. I felt relieved when we found what we were looking for and were safely back outside. There's also a cram-packed separate garage area with thrift store type finds, though it was very haphazardly arranged and the items were slightly interesting, again with super narrow aisles that were hard to navigate. The outdoor salvage yard area is full of all things interesting, lots of metal, and would be a fun place to find things if you were super creative with used materials. A lot of it was pretty junky, though, and looked unusable. I can see this spot being a place I would go again if I couldn't find my used/salvaged materials at another location. We did end up finding a door, and at a very good price, so I can't fault them for that. Maybe if they were able to get rid of some of their inventory, it would be a more fun place to shop at.

I was visiting my dad and doing some yard work for him. I had a lot of leaves to pick up so I…read moredecided I would bye a blower vacuum and wanted to support the local shop. So I went to Ace hardware in Bellingham and talked to an older gentleman that I felt should know their products. I told him that I needed a blower vacuum to suck up leaves. Now I figured he would realize that the leaves were wet since it was raining. He showed me the Toro blower vacuum and he said his brother in law has this and it works great. I took it home and started to try and suck up wet leaves and it kept getting clogged. I finally gave up. and just raked the leaves. The clerk never did tell me that this has a mulcher and works best with dry leaves. I have a blower vacuum that just sucks up anything at home. I went to return it, because it wasn't doing what I was told it would and since I don't live there, I couldn't wait for the leaves to dry. I was told by the same guy that sold it to me and one of the younger clerks that I can't return it. They gave me all kind of excuses and I finally gave up. I will never shop there again. I would not have had this head ache if I had gone to Home depot or Lowes. At least they know what they are selling.

Love their pricing and gardening stuff. Indoor planters are cute and fertilizers. Great place to go…read morefor any household projects

Kenneth was able to get us some of our money refunded. Anyone going forward in the future I would…read moremake sure you read the fine print on the website in the catalog and if you ever have any questions reach out to them just to clarify pricing.

"As anyone can see from their response, they completely miss the point of the complaint. Their…read moreso-called warranty is designed to shift blame to the seller and make the process so frustrating and inconvenient that most customers simply give up. It's unfortunate that businesses like this -- and the people who enable them -- are allowed to operate with such disregard for honesty and customer service."

Limited selection of good and very overpriced. Did not felt welcome by staff. Sad they couldn't be…read moremore welcoming .

This place is great! If you need something for a project or some kind of home/garden improvement…read morework, ALWAYS check here first before going to a hardware store. I just bought an electric sander for 10 bucks for example. Inventory apparently changes regularly so check back often, you never know what you might find!

I like shopping here. They have it all, the help knows more than the goons at Home Depot and it's…read morelocally owned. They are also willing to bargain sometimes.

From the owner: Builders FirstSource is the nation's largest supplier of building materials and building products…read morefor builders, contractors, and remodelers, providing trusted products, industry expertise, and support for new construction, remodeling, and home improvement projects. Our Ferndale, WA lumber yard serves customers throughout Custer, Blaine, Bellingham, Lynden, Lummi Island and surrounding Puget Sound Area. We provide framing lumber and other essential building products to support residential construction and remodeling projects. With reliable service, convenient pickup and delivery options, and knowledgeable local expertise, we're proud to be known as builders' first choice.

This warehouse-style spot offers a huge selection of all things flooring and other building…read morematerials. Supply is limited to what they have in stock, but they have a solid selection of everything from tiles and hardwood to butcherblock counter tops and even some bathroom fixtures. I appreciated that the majority of items were clearly priced, and (while I'm not exactly an expert in flooring prices) there appeared to be some good deals. The guy who works there is really friendly and helpful. They also have a well-done website with current in-stock items and prices. This is definitely a no-frills warehouse environment, but would be a great place to do some shopping if you're looking to finish up a home remodeling project.

We purchased $500 worth of tile from Aqui Esta. Some of the tile in the lot was broken. Went back…read moreto the store for exchange or credit and found out they don't stand behind their tile. Not good customer service. Would not recommend. We found another store in town that helped us out and we bought the rest of our tile through them.

Wonderful, local small business. Large selection of a variety of tile choices. The staff is very…read moreadept at helping you find the perfect tile for your project no matter how large or small. Mickey has helped us several times and she's great..friendly, knowledgeable and creative.