Great service and craftsmanship on our new lvp flooring…read more They also built our new stair railing. We love it! We highly recommend them.

We bought a Cabin that hadn't had any upgrades since being built in the 80's and Morris came in to…read moreliterally replace every surface in our home. The showroom was great, Mike helped us pick out great LVP and carpet, and then as the job was started, the lockdown hit! Morris managed to manage the ever changing restrictions, and also rolled with the punches when our flooring came up and revealed a pretty wonky surface underneath. They levelled the floor like pros - it's amazing the amount of work they did! Could not be happier. We couldn't even be there, as we live in Canada, and the border was closed, preventing us from getting to our Cabin at Mt. Baker, they did the whole thing remote, sending us photos. Could not give a bigger thumbs up for the entire crew at Morris Floors!

This review should be titled "Ed saved the day." It took him a lot more time and effort, but he's a…read moreprofessional and got it done. Thank you Ed, I really do appreciate your hardwork and fixing the mess my general contractor left.

From the owner: Only carpet repairs and restretching, not installation or cleaningread more

We first worked with Tom, who was extremely kind, helpful, and offered great advice. Later, we ran…read moreinto a small issue with the floor. Even though the warranty had expired, the manager, Derek, went above and beyond to make things right. What impressed me most was not only how committed he was to ensuring our satisfaction, but also how his employees and contractors spoke so highly of him when he wasn't around. They described him as a great manager who looks out for both his customers and his team. To me, that kind of integrity matters just as much as the floor itself.

The Only reason that I've given this company 1 star is because to be able to leave a review, at…read moreleast 1 star has to be given. I recently moved out of an apartment on Northwest Ave in Bellingham. I know for a fact that the carpet was clean and didn't have any pet stains, because I purchased carpet cleaner specifically for deep pet stains and had gone over the entire carpet twice, and had even checked the carpet with a UV light, not one pet stain. But, according to great floors, (the property management had used this particular company to do an inspection after I had moved out) there were a lot of pet stains and almost $1,000 was deducted from my deposit to replace the carpet. I truly believe in karma, because great floors lied!! Absolutely no way that there were ANY pet stains in the carpet at my previous apartment!! If you feel like being ripped-off, then go ahead and use this company...

We Install Floors installed our wall to wall carpet. They did a great job and it looks perfect…read more Also they were very nice to work with.

We had problems with our floor immediately. Floor kept lifting in the corners. After several…read moreattempts to have Glen come out to look at the floor he sent in his rep. I exclaimed when the light would shine threw the window you can see where the floor was lifting. He wanted me to install blinds on the window. Very poor customer service. When I asked Glen whybhe was so much cheaper than the competition he explained that it was because he did not have a large overhead to worry about. What actually happened was he installed a cheap Chinese knock off instead of the quality floor I wanted. Not very honest. He has recently slightly changed the name of his business while keeping all the equipment and contact numbers the same. One should wander why a person would do this. Please do your homework before using this company.

Great people to work with! They did an amazing job helping us remodel an office building.read more

Five star service from start to finish of our flooring project. Sara helped us of the way we are…read morevery very satisfied with our flooring it's amazing. Keaton was our installer top notch contractor and customer service very very professional and great service. Thank you Lynden interiors a few.

Very happyy with the carpet stretching job in my bedroom that Pablo completed. The original…read moreinstallers did a poor job with lumps and unevenness in the carpet. Pablo corrected all their mistakes and made the install brand-new.

Puppy ate a 10 inch hole in my high-end wall-to-wall beige Berber carpet that flows continuously…read morethroughout a 1500 sq. ft. area. Yikes - how do you fix that without either replacing all the carpeting or else replacing it in one room and risk never having a good match with the rest of the carpeting? Fortunately, Pablo was very responsive to my call, extremely pleasant, and professional. Using a remnant I had saved from the carpet installed 20 years ago, he made an almost imperceptible patch - the only reason you can see the patch if you studiously look for it is because of the difference in color and wear between the old carpet and the remnant, otherwise if would be absolutely seamless! Nobody besides me would ever notice it. I am so pleased at the huge expense I saved by not having to replace the entire carpeted downstairs area! Thank you, Pablo! He quoted me in advance of his visit a minimum of $500, and the final amount with tax was $640 because it required a special technique in joinery of the seams. He was here for 90 minutes, but he also drove 100 miles round trip to get here, so I feel it was reasonable especially when considering the cost of getting new carpet!

We had Ralph's install flooring and tile for us. Overall, I'm not sure that I would recommend…read moreRalph's as a place to do business. My experience was: Showroom has an impressive amount of product, and much of it has the price displayed. However, it turns out that a good deal of what is on display is old stock that isn't available. We cycled through several rounds of bids, one was incomplete (no materials), another had vastly overpriced labor, finally got a bid that we all agreed on. Then when the job was done and it was time to pay, the agreed upon bid disappeared and we were sent the vastly overpriced labor bid as an invoice. Quite a bit of back and forth settled when I sent their bid to them, as they denied that the bid we had agreed to existed. Generously, their estimating process and record keeping needs a lot of improvement. Most of the work done was good, generally very good. Some of the detail work was not good. I had already paid my invoice when I contacted Ralph's about the issues. No response to texts, emails, voicemails. Finally got ahold of my rep, she led with "well, they all do that", which pretty much set the tone of the conversation. Needless to say, no, they never followed up with me after promising to do so, and at this point I'll just hire someone else to complete the job. Check cashed=customer no longer exists. Summary: mostly good result, but there's got to be better options in the area.

Met with Ms. Cuthbertson and had the worst experience of my life. Purchased flooring for a 6000 sq…read moreft home from this company. Told this representative exactly what I wanted. She told me could not have it. Her reasoning was not bc it wasn't in stock, it was bc the finish was glossy. No offense to gravity challenged ppl and Treauna but this flooring was NOT FOR YOU. Then, this salty woman told me picking out flooring was not for me. Joke is on you bc everyone who has toured my home loves all of the flooring I picked out. So classless of you! I'm giving you a 1 star rating bc zero wasn't an option.