Best staff, have been coming here for many years and everyone, from housekeepers to management, are…read morealways smiling and willing to help. The facility is beautiful with a lot of areas to visit with your loved ones. Highly recommend!

Workerbees are fantastic, they are the glue that holds the place together. If it wasn't for the…read morefantastic staff this place would sink very quickly. Management is terrible. They evict elderly residents because it is "too much work" to care for them. They are great at assisted living, they know NOTHING about dementia and caring for people with dementia. Management does not stand up for their hard working staff or the character of their long term employees. I believed Cascade Living Group was better than this boy was I wrong.

My husband has used the services of Partners in Care for over two years. They have been such a…read morehelp and blessing as he has struggled with numerous admissions and wounds. They are responsive, communicate, professional and clinically knowledgeable. Our primary team has been Mindy RN, Taylor PT, Candi OT, Jennie PTA and numerous people who have covered. We are so grateful to have this resource in our community.

During a difficult time of terminal illness for a loved one, we were blessed to be referred to…read morePartners in Care Hospice Service. The team of nurses were wonderful, thorough and so caring. They let us know what changes to expect as our loved one progressed through the dying process. The physician came by to meet us and was very kind. They have all kinds of services that we were able to tap into at no cost to us: chaplain, massage therapist, foot care and an aide to help with bathing, etc. I even had to call the on-call team a time or two and they were great. I highly recommend PIC.

In 2021 we had to make the hard decision to find a place for my mom who is dealing with dementia…read more We toured a few larger facilities in Bend but felt they weren't what we were looking for. My mom's occupational therapist at the time mentioned her sister was with High Lakes Care Home so we set a date to take a tour. It was so different than previous places. It being a smaller facility there is a more personal and homey feel. I like that each person has their own room yet they have a shared living room, a beautiful backyard (with a porch that is used a lot during nice weather) and its in a quaint neighborhood. I feel that there is a great amount of interaction and activities throughout the day. They also provide varied and delicious homemade meals as well as snacks/beverages as needed throughout the day. The house is also kept in good order. The staff does a great job with each of the residents room as well as the common areas. We have had a wonderful experience interacting with Holly the owner. She is so kind, responsive and has been extremely helpful in navigating the changes happening with my mom. She is very thorough in hiring staff that is caring and capable. My interaction with all the staff has been great. Everyone I've met has been so nurturing and patient with my mom. I stop by often and at different days/times and have always felt comfortable and at ease having my mom there. Its never easy having to find a home for a loved one but High Lakes has made the transition easier for us. I would highly recommend this home if you are looking for a caring, safe, engaged and clean home for your loved one. (My mom is currently at the Sisters location.)

I would give less star's if possible Waiting for 4hrs to…read moreget moved to the back room then they show up wanting signatures for payment before any treatment before even being seen by anyone only come to this hospital if you have given up on life!!! Chances are you won't get any help or treatment from here especially if you look poor or from another country

I am really satisfied with St. Charles Redmond and Madras, Dr. Duong is the best most considerate…read moreDoctor I have ever had in Central Oregon the Nurses and the Staff are 5 Star, I really appreciate the service and willingness listen and to help Veterans, again thank you St. Charles

Dr Schaben is one of the best doctors I've ever met. She's so caring and thorough. Best doctors in…read moreBend.

When I first met Dr. Shaebin about 10 or 12 years ago I had already been sick with MS for over 15…read moreyears. I had had several episodes of optic neuritis with no treatment. For many years I was told no one knew what I had and then when they finally said I had MS at one particular medical facility they didn't offer any medication Physical Therapy... Nothing! So not long after moving to Bend when I met this Doctor Who was considered an expert in the field I was ecstatic. She told me at my first appointment (during which she spent ample time answering questions that I'd never had answered in my appointments before. I was raving about her to everyone I knew I was actually excited because she said the next time we would meet she wanted to discuss therapies. So after having another year of excruciating pain difficulty walking and temporary blindness in one eye. I went to my next appointment so hopeful! The doctor came in looking furious. She sat down in front of me and crossed her arms angrily. She told me if I didn't like her services to find a new doctor. I was in complete shock. I told her I had no idea what she was referring to and that I had no complaints. She refused to budge on her position saying "my secretary heard you. "Then she claimed she heard me as well! Knowing that I hadn't said a single negative word I felt shaken ; as she got up to walk out of our appointment (I had waited for over six months )I said what about the medication that you mentioned... She said you'll discuss it with your new physician! Shortly after I received a letter excusing me from their care. Absolutely astonished and devastated I thought about anything that may have been misconstrued the time before. I remember that when I left her office I stumbled as if someone had shoved me and as I approached the secretary I grabbed her desk to stop the fall. In my embarrassment I said something to the effect of yeah I was just shoved out of there... I thought oh my could this really have been interpreted as a complaint! ?Did the secretary have no sense of humor! Did she not see me stumble!? Did she not hear me when I said "what a great doctor!? "At first I was embarrassed to mention this to my other doctors. As often I have been embarrassed of a circumstance despite the fact that I did nothing wrong. I'm realizing now she should be embarrassed! What if I had a condition that made my temperament such that I would say something against my doctor? Should she not have treated me anyway? The fact that I never said a word against her makes this even worse however she is supposed to be a professional physician! So why was my treatment dependent on proving my innocence!? Since when is liking a person who is a doctor a prerequisite for Care? Eventually I found a new neurologist who I liked very much who wound up sending me to OHSU to see if there were any more up-to-date treatments he was not aware of. He was such a humble intelligent thoughtful doctor. When I tried to return to my physician I was not able to get in to see him and so my general physician suggested I see Dr. Shaeben Of course I remembered her very well Anyway I thought about it and I decided to go see her.She greeted me with very clear skepticism. She told me she remembered me and we could "try one more time". She spoke to me as though I were guilty of a crime and she was doing me a great favor by allowing me to be in her presense. When I mentioned a trial that I was aware of overseas she immediately accused me of falling for stem cell tourism. I insisted that this was a viable trial done in the Middle East and I wanted to know what she thought of it. When she looked in her system she did find that it was a valid and credible trial but offered no apology for the way she had spoken to me. That was all right. However I still couldn't believe that she was not sorry or embarrassed to tell me she was giving me another shot as if I blew it the last time. Covid had been underway and I had a cold the day of my next appointment After canceling the appointment for the safety of everyone around I received a letter that I was again excused from her care. When I called the office to ask why they refused to give me any direct answer then they claimed I missed too many appointments. When I explained why I missed one appointment and that I had called to cancel they then said "it was the doctor's prerogative to excuse a patient for any reason" i gave HER another chance!I would like her to know i did NOT deserve such disgraceful disrespectful service. I could have been on medication for many years which could have deterred my complete inability to walk. She knew she was the only expert in this disease in town and didn't care that she left me without a doctor for so long What a disgrace! !!!!!

I have been going to Dr Craig's for about 1 month. He is wonderful! Very patient , nice,…read moreprofessional! Great at what he does. My back is getting better!!

Dr Craig is fantastic. I've been seeing him for 8 years now. He is incredibly responsive when I…read moreneed to make an appointment (especially when you consider that when I need to see him, it's because I'm in agony). He's always able to see me promptly. He's always able to fix my problem (usually my neck, but not always) with one adjustment. He was able to care for my needs while I was pregnant, too. Dr Craig is top notch and I would recommend him to anyone needing chiropractic care.

Our family sessions with Amy were somewhat productive. Worth checking out for yourself.read more

I can't say enough good things about this hospital and the care I received while visiting Bend. I…read morewent to the ER on a Sunday ight after tripping and falling and fracturing my wrist. Everyone from reception, the care team and discharge nurse were exceptional, I can't say that enough. I wish I could recall all of their names but when in pain that was not my priority. The hospital was very clean, inviting, and comfortable even in the waiting room. Thank you for such a great experience during a difficult time. I was in and out in about 2 hours even though the ER was pretty full.

Paul Brooksbank was the person who wrapped my broken arm . Lovely British fellow . The doctor was a…read moresilly little TV doctor . Some other extraneous helpers were nice. Riding my bike like a teenage boy, caught up with me.