These guys are amazing! I'm getting really targeted treatment for multi-level spinal pain issues…read more They offer a full approach to healing, see the WHOLE person, and apply a variety of techniques to reach each person's path to recovery. One exceptional thing that really stands out to me is how frequently they convene in their off hours for training for their employees. This is why their business works! The morale is high, and it spills over into the direct patient care.

Dr Rookstool and his team are incredible. Information is power, now armed with more knowledge, we…read moreare ready to move forward with recovery. Can't wait until next visit.

The front desk receptionist and schedulers are, efficient, and also send reminders for the…read moreappointments. My Physical Therapist, Ryan Herold, was fantastic. He guided me through physical therapy post total knee replacement. His guidance was calibrated to my previous physical conditioning and expectations for recovery. Ryan was patient, exacting with his description of the exercise exercises which I would need to perform and importantly restrained me from over exercising. I appreciate Ryan's sense of humor, his communication skills, and his knowledge of kinesiology. Without question, Ryan is a superlative Physical Therapist who will guide you to recovery from any injury or surgical intervention.

Best PT experience I could have hoped for. Worked with Peter Mollo throughout the lead-up,…read morediagnosis, and recovery from hip arthroscopy to clean up a torn labrum, delaminated cartilage, and cam impingement. Under Peter's thoughtful guidance and coaching I was well prepared and able to recover quickly and get back in the saddle sooner than expected. Peter teams up with you to make your challenge his challenge and brings great energy, insights, and motivation to every session. He is very astute at staying in tune with your status and progress, adapting as needed to carefully bring you back to full range of motion and strength. Much like the director of an action hero movie in which you get to be the star, Peter will bring out your best and help you shine and recover. Shout out to Samara and the front desk crew for making the whole experience as seamless and pleasant as possible. Thank you Peter and Rebound Team for the wonderful care!

I don't recommend this company at all. The receptionist Amber is the nicest person ever, which is…read morethe only positive thing I have to say. The therapist I used said he didn't want me to exercise because it would inflame my back which was in pain. The therapies didn't help much at all, and he did weird things like placing his hands on my abdomen, pelvis and back while closing his eyes saying it would break up the fascia. I quit before the full 8 sessions because it didn't help at all. The biggest complaint I have is they kept sending me notices saying I didn't pay for a certain day, and then when I proved I paid it, the lady would say well it must be a different day. I had paid my copays every visit at the time of arrival except one appt to which I was late, and they charged me double the next time. Then months later after I had stopped going they charged me again for the late visit saying that they booked me out for a full hour but since I was only there for 45 min they couldn't bill my insurance the full hour, so would charge me another copay. They said I signed it in the beginning acknowledging their late fees. Then a few weeks later I got another notice that said I owed them another copay. I told them I had paid all their copays, and then the lady said well you arrived late this one day so you owe us another. I said I have a receipt from you with your name on it showing I paid that late fee copay. In any case, I ended up having to take pictures of all the receipts I had and email it as proof that I paid. I lost one of them, but since I had already done my taxes that year wasn't saving them all. So then she said, well that date you don't have a receipt for is the one you need to pay, even though I know I paid it already. I paid it because 25 dollars is not worth going to collections, but I will say they try to get your money and you better save your receipts because they obviously don't do good record keeping. Also, if it was a good business they would have a camera in the front watching their lobby and be able to see that I paid all my copays on arrival. I also went to rebound physical therapy and they gave me real exercises that actually helped my back. And funny thing, I saved all my receipts because of my previous experience with southside trying to claim I didn't pay them, but never once did I have a problem with rebound saying I didn't pay... Don't go to southside! Go somewhere else. They take your money and don't have good therapy.

I am so thankful for Southside Physical Therapy in Bend, OR. The owners, Jonathan and Mo Sampson…read moreare so knowledgeable and do such a wonderful job getting their patients moving again. When I have back pain issues, I go see Mo or Jonathan and they have me moving without pain in no time. They are the best!

Was refused service for not having an active phone number I have a rash on my armor need to be seen…read moreabout and I have a shin that is bruised from falling not sure if there's X-rays needed but they refuse to see me on can't believe it that's awful

I was able to schedule a late appointment... they got me in and out. Very nice, very professional…read moreall taken care of....highly recommend.

ECWG is one of the best clinics that I have been to. I went there during my entire pregnancy and…read moreafter for postpartum care and birth control. Not only were my doctor, the medical assistants, nurses and front desk ladies all extremely helpful, they had an attitude that made you feel like they actually cared. I do want to give two shout outs for Dr. Megan Smith and Nurse Lauren. I fully believe that Nurse Lauren saved my baby's life by sending me to the birthing center when my NST was coming out weird, and Dr. Smith had me prepped for a c section within an hour. I will always come back for any future needs.

Do not go here if you are seeking help for perimenopause…read more I have been going to ECWG for 9 years. They cared for me during both of my pregnancies and I didn't have any problems, it was fine care - not great but I never left there crying. Today I did. The steady decrease in quality of care from when I was pregnant to postpartum to perimenopausal was shocking. They failed to diagnose me with PPD after my first child was born. They did diagnose me with it and prescribed meds after my second child was born. My routine exams after pregnancy were fine until I turned 40. Then all of a sudden I want to talk about HRT and perimenopause because it's excrutiating to deal with and the first NP said I just needed to deal with my symptoms. Basically "suck it up". I asked for another provider who after some convincing, agreed to give me HRT. She was very rude and cold to me. The second time I saw her she literally barely looked at me, never smiled, gave me one word answers and seemed so disinterested. I asked her if there were any foods or exercises I could do to help alleviate my symptoms and she straight up said "No," I called and complained about her, receptionist was just as rude. Then finally I got a third NP she was the worst of them all. Barely greeted me, stone cold face and demeaner, one word answers and dirty looks!! IS THIS THE TWILIGHT ZONE?!!! I'm still a human being who deserves care even though I'm not making babies anymore. What ever happened to compassion and care? The disinterest all of these healthcare "professionals" show is quite alarming. I could and do get more helpful information from Google and Midi Health. After being a patient at ECWG for almost a decade, today was the last time I step foot in that office. Run as fast as you can away from this place. If you are not going to birth a child, you do not matter.

This is a follow up: I have been going back and forth with…read moretheir billing office for over 3 months now and have found them to be most lacking in customer service. It turns out they are responsible for a billing error from 6 month ago but still think I should pay them (They only informed of this error 2 months ago). Their employee had my credit card on file was responsible for charging me automatically. That that person failed to charge me is not my responsibility. Can you imagine a company expending hours and hours of staff time trying to collect $60? Now they're saying if I don't pay it'll go to collections. When I try to talk to a supervisor they refuse to put me in touch with them. And what did I get from my first review from the company? "Contact us on line and we'll help". Sure? Not! My advice to you is go elsewhere.

For some reason my post disappeared!? Went here once and experienced same problem as others state…read more Therapist spent most of his time instructing another therapist across the room and not paying attention to what he was doing. I left in horrible pain. Would never go back!

I was referred to Rebound Redmond for work on my painful , bone on bone hip…read more Fortunately Sigi was available within days of the referral. Sigi was fantastic in every way, had reviewed my chart and listened to my list of problems. He worked with me for 7 sessions, always attentive to my input and answering my many questions. I "graduated " with improved scores on all my problem areas. My outlook about my problem hip has changed from dread to : I can now function comfortably! Sigi is cheerful, attentive and I feel lucky to have had him for a therapist. All the staff, starting with the receptionist , are friendly and the environment feels supportive! Thank you.

The people are welcoming, very professional and skilled while being totally personable! I had…read moreTaylor, she's fantastic! Very caring! She specializes in upper extremities. She has really helped my arthritic hands. I highly recommend Rebound PT and highly recommend Taylor!

I was really disappointed with my experience at this acupuncture office. Before my appointment, I…read morespent quite a bit of time on the phone with the office manager going over insurance details and paperwork. I confirmed several times that my insurance covered the visit and that my copay would be $35. I was also reminded (repeatedly) about their $75 cancellation policy, which I agreed to. When I arrived for my first appointment, I was suddenly told my copay would actually be **$70** -- apparently one for an "office visit" and one for the treatment itself. This was never mentioned during any of our prior conversations, and it felt deceptive. The treatment itself was underwhelming, and I left with noticeable bruising. Overall, it was a frustrating and disappointing experience. I would recommend double-checking all costs and details in writing before scheduling here.

I started visiting Central Oregon Acupuncture in a significant amount of pain. I pulled a muscle in…read moremy back and could hardly turn my head left and right, sleeping was painful and come morning my neck would tighten so much that I needed help sitting back up. I've seen chiropractors, PTs and massage therapists in the past but have long been intrigued by the benefits of acupuncture so decided to give it a try in this moment of pain. Within a few treatments I had mobility back, I could turn my head without pain, lift my child and sleep well. I will say that being new to acupuncture, I had no idea what to expect. To give a sense of what's to come: First, you'll fill out a rather long form to help ID areas where acupuncture could help. Then, you head to the room and meet with the acupuncturist who will have reviewed your form, check a few other things like your pulse and under your tongue, and then talk treatment. From there, on to the table (think massage table) where they place the needles and whatever else treatment calls for and you lay there (take a nap) for however long your provider recommends. They will be there to check on you from time to time. You should plan about 60-90 minutes for an appointment. Also, don't forget your mask. In my experience, it was well worth the time but that was a surprise. The results have been incredible and I plan to work acupuncture into my wellness routine.