I have been working with Mt. Bachelor Memory Care as an outside provider with Heart 'n Home Hospice…read moreand Palliative Care for over 2 years. I am so impressed by this residence and the staff whom are not only knowledgeable, but put so much love into their care. Residents are treated as individuals and the focus is always on affirming life, which is also our motto. Thank you all for what you bring to this community!!

I know there is a stigma for people who place their loved ones in retirement homes. (I assure you…read moremy family and I make monthly visits to see her. We didn't just dump her in a home and leave like some families do). But some situations such as my grandma's advancing Alzheimer's made my family question whether or not hospice would be a good fit for her. I'm so glad we put her in Mt. Bachelor. They have done an excellent job taking care of her and making sure she gets all the medical treatment and assistance that she needs. This place works with you on payment plans and are very understanding about financial accommodations. My Grandma and my family love the med aides, guest speakers, and doctors that help make this place what it is. Understandably Alzheimer's is a frustrating and painful experience to live through and for your loved ones to watch, and yet the staff here is nothing but compassionate and understanding with her. These are difficult attributes to come by in retirement homes, but my family has the utmost faith and respect in the staff here at Mt. Bachelor and know our Grandma will spend her final days in the care of people who truly want to make a difference and help the elderly in any way they can. Not to mention what a beautiful place it is, not your typical run down retirement home, Mt. Bachelor is truly upscale and the women at the front desk are always so warm and inviting. My family and I are so happy we moved my Grandma out of the crappy hole in a wall CLAIRE BRIDGE and moved her into this classy beautiful facility instead.

Liz Rupar: She is highly knowledgeable and professional. Her advice and work with us has been…read moreextremely helpful and has improved our quality of life. She is also a wonderful and caring friend. Doug Morton

My in-laws lived there and my wife's grandmother's both lived there for years and I can't enough…read moreabout this place. We would go on the special occasions and eat with gramma. I always liked the choices and especially the salad bar. The staff were always professional, kind and would answer just about any questions you might have. They are truly invested in their work and it shows. I also love the facility and outside surroundings. It's always so peaceful.

A friend's mother was placed in Cascades of Bend, and it quickly turned into a heartbreaking…read morenightmare. Despite her daughter's devoted care, the facility suddenly restricted all visitors, including family. Her mother was isolated in her room with no explanation or compassion. She stopped eating, withdrew from the world, and fell into a deep depression. Before this, she was engaged and alert--but once cut off from human connection, she declined rapidly and passed away far sooner than expected. This facility took away her dignity and her will to live. No one should have to endure that. Run--don't walk--away from this place.

Best staff, have been coming here for many years and everyone, from housekeepers to management, are…read morealways smiling and willing to help. The facility is beautiful with a lot of areas to visit with your loved ones. Highly recommend!

As an employee of Caring Places Management, I can say that they truly care for all of their staff…read moreand residents. I have worked for a few companies in my career, and this one is by far the best!

From the owner: Awbrey Place is a wonderful charming 43 apartment community. Our community has 22 apartments…read morededicated to Assisted Living and 21 apartments for Memory Care. We offer studio, shared suites and 1-bedroom apartments. Our figure-eight shaped community house 2 beautiful secure interior courtyards with walkways, covered area for seating, and resident gardening. Resident rooms include a private bathroom with roll-in shower and kitchenettes. The interior hallways are open and spacious and provide resident engagement spaces throughout including common areas such as a dining room, TV room, fireplace room and a library. The team at Awbrey Place pride themselves on the quality and caring way they work with the residents.

My mother in-law stayed there in 2024. We loved having her there. Staff was always welcoming…read more Kirsten was incredibly thoughtful and caring to us and Mom. Thank you, Kirsten!

My 98-year-old grandfather stayed at the Leisure Club for two weeks and we couldn't have been more…read morepleased with their facility. Their care goes beyond what assisted living provides. They do hands-on activities to promote stimulation, enhancing their fine motor skills, exercising their brains to remain sharp. My grandfather painted, played games, cards, and had so much fun and I was never once worried about his well being. Kirsten, one of the owners, sent us pictures and updates. She deeply cared for our grandfather and spent hours upon hours getting to know him, his hobbies, his likes and dislikes. I cannot recommend  the Leisure Club enough!! They will love your loved ones like they are family. There is no higher compliment I can give than that!

I am very happy that I chose Brookdale of Bend for my mother. I have been very impressed by the…read morelevel of personal attention that she receives. The executive director, Amei, is just wonderful. She hires excellent, caring staff who clearly take pride in their work and really care for the residents-and the families. Amei is extremely friendly and approachable. Brookdale has weekly outings for the residents who are able to participate, including horse therapy, trips to a preschool, swimming, and more, and Amei sends me pictures of my mother after every activity. Brookdale also has daily activities, 7 days a week, including physical activity as the residents are capable, lots of crafts, and group mental games to keep the residents stimulated. I have seen the staff pay individual attention to my mother, including working with her on puzzles, playing cribbage with her, in ways that just never happened in her former assisted living. The food is plentiful and she has actually gained much needed weight.The dining area and activity area are always decorated beautifully. I really recommend Brookdale.

My father was in memory care at Brookdale Bend facility. Initially his care was good and what one…read morewould expect but then after a few months began to deteriorate. We would frequently find his restroom and bedroom filthy with urine and dried fecal material. His clothes, bed linens, shoes and other items were frequently missing. When I tried to address some of these various problems with the executive director, she would make excuses like "I thought you were donating those" and she was not helpful in solving the other issues with the cleanliness and the staff. She ultimately retaliated by redoing my father's care plan and increasing his monthly rate. At this point I felt we could no longer address our father's care without retaliation from the executive director by increasing his charges. I was left with no other choice than to move my father to another care facility. It is obvious to me that this organization is just out for profit and not for the well-being of their patients. I found a good resource in the Oregon State Ombudsman however you must keep good records and involve them early on as they will not go back and help with previous billing issues. They are a good resource and will advocate for patients and families that are in long term care.

I have had the distinct pleasure of working with Paasche Brown, Director of Sales and Outreach with…read moremoving my father to Desert Sage Retirement. I do not live close by, so I am completely reliant on the staff to move all of his belongings, get his television hooked up and a ton of other things. My father is very happy being there and is adapting well. He likes the food and having his own studio room. I appreciate all the attention my father receives and I thank all of the staff involved with my father's care.

PLEASE, PLEASE do NOT take your loved ones here! It's so…read moreunfortunate because many many years ago (before they hired thieves) my nana was placed here and the ladies were so amazing to her. Now we are on the search for a place for my other nana and we absolutely know (where to avoid). We are local business owners who have been serving Central Oregon for over 30 years (over 60 years with all of the family businesses in Bend) and just dumbfounded at how they handled a thief that works for them! For starters you're working around elderly and a lot of "vulnerable" elderly who rely solely on those individuals that work there, to take care of them. It really is heartbreaking that they're so short staffed and "irritated" being short staffed and "over worked" that they could care less who their employees are, where the employees come from, or the actions of their employees. Sure, they have certain testing to get hired (I have an inside source) but after that, good riddance on keeping tabs or following up on reports that needed follow ups. After we had money stolen from an employee named "Bethany Teitsworth" we will make sure to let everyone in our beautiful, decently small town, aware of how Aspen Ridge runs and manages their staff, but most importantly their "patients" who are around them 24/7. I cannot even imagine what kind of money she has or would steal from innocent elderly and they would have NO idea!! What kind of treatment is happening here. We will not remain quiet over being stolen from and I will make sure I follow up on the report that is filed through the state to have Aspen Ridge checked out internally. Find another place for your loved ones.