In 2021 we had to make the hard decision to find a place for my mom who is dealing with dementia. We toured a few larger facilities in Bend but felt they weren't what we were looking for. My mom's occupational therapist at the time mentioned her sister was with High Lakes Care Home so we set a date to take a tour.
It was so different than previous places. It being a smaller facility there is a more personal and homey feel. I like that each person has their own room yet they have a shared living room, a beautiful backyard (with a porch that is used a lot during nice weather) and its in a quaint neighborhood. I feel that there is a great amount of interaction and activities throughout the day. They also provide varied and delicious homemade meals as well as snacks/beverages as needed throughout the day. The house is also kept in good order. The staff does a great job with each of the residents room as well as the common areas.
We have had a wonderful experience interacting with Holly the owner. She is so kind, responsive and has been extremely helpful in navigating the changes happening with my mom. She is very thorough in hiring staff that is caring and capable. My interaction with all the staff has been great. Everyone I've met has been so nurturing and patient with my mom. I stop by often and at different days/times and have always felt comfortable and at ease having my mom there.
Its never easy having to find a home for a loved one but High Lakes has made the transition easier for us. I would highly recommend this home if you are looking for a caring, safe, engaged and clean home for your loved one.
(My mom is currently at the Sisters location.) read more