It's been quite some time since I've been to Mrs Fields. Have always loved the cookies. Had to stop and grab some while walking through the Dallas Malls Northpoint. We ordered the Chocolate Chip, Chocolate Chip Nut, M&M Chocolate Chip and the Snickerdoodle. The service was nice, fast. read more

See all

Speaking from my experience, Mrs Fields has always been a model of consistency and excellence. I don't visit often but when I do, it has always been the right choice. Staff was friendly enough. The milk chocolate chip never disappoints and is easily a top 5 in the DFW area. I'm a peanut butter girly and can be sensitive about my cookies, but this PB cookie was a true 6/10. The M&M cookie was just okay. I can't explain it, but mini M&Ms have a different taste than the regular sized ones, and that's that. read more

Mrs Fields - Dallas - Chocolate Chip w/ M&Ms, Peanut Butter, Milk Chocolate Chip - Bakeries Near Me - Dallas, Texas

To begin my review, my workplace got two boxes of customized cookies in honor of Pride Month, and one thing I can tell you is that these cookies are not cheap, so keep that in mind. Anyway, the cookies were beautifully presented, and everyone seemed to enjoy them, so kudos to them for that. However, I do believe that the patterns were inconsistent and that they appeared rushed, which is fine, but as someone with a bit of ocd, it is difficult for me to not see all of the cookies looking good. However, if you only got one cookie, the problem would vanish. In terms of flavor, I will say that the cookie was incredible; it was really soft and flavorful; we had coffee with the cookies, and they simply combined flawlessly. Something I wasn't a fan of was their frosting; it wasn't the best I've ever tasted, but it wasn't the worst either; I was able to eat one cookie and enjoy the frosting, but by the second cookie, the frosting was no longer good, so I scooped it off and just ate the cookie by itself. However, if you like sugary frosting, this might be the cookie for you. Overall, for me personally, this is a three-star place because the presentation could be a bit better, and the taste could also be improved, maybe just a bit. read more

See all

Stop by to grab 3 cookie slices before leaving the mall. There was only 1 heart shaped frosted cookie and 1 frosted cookie slice available. I ask the lady assisting me if they had slices in the back they could decorate. She asked the other lady working and she shook her head yes. The lady assisting me told her yes I would like another slice. After boxing the items in the case I was moved down to check out while the other lady handled cutting the slice. Once completed the lady assisting me bagged up my order. I've never had issues at the location and didn't think I would need to double check the cookie. Once I got home roughly 2 hours later un-bagged my cookies to find a plain cookie slice (no frosting) I called the number on my receipt and spoke to the manger. I explained the situation and the response was "I don't understand what was wrong with the cookie? Did you ask for it to be decorated?" I told her the situation again and she stated "that's odd I think there was miscommunication. They didn't understand you wanted it decorated." You're correct odd to not decorate the cookie, and charge me for a frosted cookie sliced cookie. I try not to be a Karen as I've worked in the restaurant field before. I know mistakes happen and both lady's assisting me was polite, but the manager not understanding how a unfrosted cookie was a problem after paying $5 for it, is just crazy to me. I was offered a replacement cookie if I wanted to return. I'm leaving it up to my daughters as it was their slice that got messed. I hope the girls don't get into trouble as yes I see it could of been a miscommunication, but in the end if I don't post a review it could happen to someone else. If you need a cookie slice made fresh, make sure you tell all employee involved and check the box. read more

See all

Delicious freshly baked cookies! Highly recommend em! All were friendly folks there. Chocolate Chip Walnut for the win!

the cookies were so good. We ordered white macadamia nut (one of my faves), sugar cookies and chocolate chip. I'll be back for my next craving. They're better when they're warm. read more

I'd say I prefer these cookies over Tiff's Treats. My favorite go to is the strawberry oreo sugar cookie, the semi-sweet chocolate chip w/ pecans, and the oatmeal raisin w/ walnuts. They're the perfect softness for me. I usually hate sugar cookies but theirs are pretty darn good! read more

If I am paying 5.99 for ONE piece of cookie cake i deserve to pick which piece I want to the girl at northpark mall who told me it didn't matter bc icing is icing. NO rude stupid teenage girl if I want the Christmas tree decorated one and I AM PAYING FOR IT THAT IS THE ONE I WILL GET you rude lil bi**h! Service here is horrible! But my son did like the cookie cake but we will not go back here! read more

Mrs Fields - Dallas - Bakeries Near Me - Dallas, Texas

Bought a variety of cookies (semi-with nuts, sugar, oatmeal). They were all TERRIBLE. Didn't seem to be baked at all. Way too doughy with nuts sprinkled on top (not incorporated in the dough). This is why I haven't been to this company for over three years. The product quality has not improved. I can understand the soft-baked concept, but this is undercooked material at best. Corporate office.......go back to producing crunchy cookies, with an option of soft-baked! read more

Mrs. Fields has always been my go-to for custom cookies. They never disappoint and did a great job on these cookies. They're always good and the frosting is addictive. They only needed 24 hours in advance and each cookie at $7.99 a piece. Let me save you the time and tell you that Mrs. Fields was the more affordable places I called within the surrounding zip codes. read more

Mrs Fields - Dallas - 5" custom cookie for birthday boys! - Bakeries Near Me - Dallas, Texas

My favorite cookies in the whole wide world.... I prefer them over JDs chippery, tiffs treats, nestle toll house AND tiny boxwoods in Houston and that's saying a LOT! The staff is also super nice, love!! read more

$9.51 ! for 4 regular cookies and a medium ICEE.... wtf... talk bout SUPER INFLATION... i remember when i was a kid a LARGE was $1.99.. n i thought dat was xpensive cuz i had 2save up quarters in high skool 2drink dis stuff while window shoppin (good thing window shoppin is still free !) .... krazy shh-eat .... a MEDIUM ICEE is $2.99 ... no refills ! wtf... wtf is goin on in dis world ! wtf ! wtf ! wtf ! lol ... oh yeah... i read da fine print... its NOT 4 kookies... its buy 3kookies get 1 free !... dats krazy how 3regular kookies r $6.27 ! wtf! wtf ! wtf! mayb da lease is hi... cuz dis mall is nice... u can tell cuz if da bathrooms have platinum stalls then u in a rich hood. so i guess i undestand. i would give 1star... but da young lady who helped me was very nice... and 2star cuz its way over priced... i undrstand its a mall.. n of course its overpriced... but i would xpect 3kookies 4 $5 .... but TRUST ME !... next time i come here im wearin my limited edition 1990s corduroy pants WITH cargo pockets (i only bring this bad boy out once a year 4situations like dis ).. 1side will have freshly microwaved chips-ahoy cookies frm home n da othr pocket will have crispy tater tots and i will stand in front of dis place n jus pull out tater tots after tater tots n kookies frm my corduroy cargo pants n eat it as i point my finger at them cuz they should b ashamed of themselves ! hopefully they dnt call da cops cuz theres lots of Po-Pos here. here's somethin 2think about... if i think they r krazy cuz da prices r sooo xpensive ... wut does dat make me cuz i STILL bought it?.... dat makes me a da-umm ass lol u guys should learn frm my lesson n buy some Corduroy Cargo Pants so u can enjoy kookies n tater tots on da cheap read more

Mrs Fields - Dallas - Damn xpensive kookies ! - Bakeries Near Me - Dallas, Texas

No prices on display? How weird. I guess if you have to ask...... And he said..yes..you do have to ask. Whatever...just give me a cookie. Yes I'd have gotten it even knowing in advance it was 2 bucks. Lost a star for elitism. Only us po folks need to ask. read more