I had a great experience here with Keagen. He is very knowledgeable and helpful and I recommend him…read morehighly. The price for the work he did on my computer was very reasonable, as well.

They did a great job and kept me informed every step of the way. Fixed the computer, kept the cost…read morelow and I loved it.

Outstanding service and 5-Stars across the board! My…read morehusband bought a refurbished MacBook Pro from Emergency Tech Repair [ETR] about 2 years ago. He paid a fraction of the cost of a new MacBook and hasn't had any issues with it since! My 2019 iMac desktop was running slow and started shutting down. I am not tech-savvy, and my ignorance and frustration led me to take my computer to ETR for service. My technician's name was Matthew. He was very personable and incredibly helpful! Matthew ran a diagnostic and adjusted some things that I don't understand. He also discovered that my computer was bogged down with tons of useless saved files, as well as apps and programs running in the background, which he took care of. He found that there was nothing seriously wrong with my computer and it should be good for another 4-5 years. Matthew worked his magic and, for about $65, my computer now runs very quickly and no more shutdowns! There was never any pressure to spend extra money on unnecessary upgrades. I was treated as a valued customer, and received expert service and advice. My husband and I highly recommend Emergency Tech Repair for all your computer needs!

These guys are great. I'm no computer expert, so when I lost some information on an accounting file…read morein google drive I freaked out. They were able to recover the missing information quickly and didn't even want to charge me. They had previously repaired my iPad and that too was done quickly and fairly. I believe I only had to pay for the part that needed replacement,

I brought in a MacPro for a Track pad repair. After ordering the part they completed the job in 15…read moreminutes. But after opening the computer at home I discovered a small crack in the corner of the screen. The screen was fine before the track pad repair, and I didn't drop or mishandle the computer after I left the shop. It went right into my padded backpack. When I returned and showed them the problem. they showed me very fuzzy security camera footage to dispute my claim the crack happened at the shop. I came in with one problem, and I left with a bigger problem. The only plausible explanation is they cracked my screen during the repair to the trackpad. Never again would I trust them.

Simply the best. We go to them whenever we have computer problems. They are honest and, honestly,…read morefantastic.

Every now and then I have an experience with a service provider that leaves me feeling good... but…read morerarely. I'm very happy to say that my experience with Gordon has been one of those rare times. Despite some complication, Gordon persevered, made good suggestion, and got the work done... correctly! A bonus is that I felt the price was very fair. I would highly recommend Gordon/Go To Gordon.

Gordon is very knowledgeable about computers. I brought him a slow, noisy pc, and in no time he had…read moreit running quickly and smoothly. He was able to fix an obscure problem with my CD drive, and he explained to me, in terms I could understand, some easy ways to keep my computer running better. Definitely someone you can count on!

There are times in life when you're lucky. I depend on my laptops daily and when a display failed…read moreto start, I called Dan at WNC. He answered promptly, was at our home, twice in the same day, concluded that the motherboard was the cause, and determined that Lenovo may replace the mboard at no cost. All this for a minimal diagnostic charge. Additionally, Dan is great company as he works.......what else could you ask? You won't go wrong with him in our area!

My business computer went down one Friday mid-afternoon and I was in a panic. I was worried I could…read morenot find anybody to work a weekend so I could be back up and running by Monday morning. I called Michael and he picked up right away and we discussed the problem. He was at my location within a couple of hours that Friday evening. He diagnosed the problem, we ordered the part and he came back the next day with the replacement part and fixed it. When you are running business you cannot ask for any better service. Thank you very much Michael. Lisa

When my HP Envy started acting up, I turned to Google and looked for a local place where I could…read moretake my laptop. I am so glad that I went onto the 2nd or 3rd page of local search results, because that's where I found Aaron! His website was professional, which is a huge deal to me, and I also saw that he did pickup and delivery. Wow -- that would be a time saver, I knew -- so I gave him a call. He was professional on the phone and asked all sorts of questions about the problem, so I could tell that he knew what he was doing. He picked up my machine, and within a day identified that it was simply overheating. I had read in reviews before I bought the Envy that it was a heat monster, but I wasn't using it for gaming so I figured that I would be okay. Guess not! I have a laptop fan now, which helps, and Aaron installed a program for me that lets me monitor the temps. Since that first transaction, we've used Aaron a few other times, once to fix a broken laptop hinge, another to help us with our home network and router, which was acting up, and yet another to fix the port where the power plug thiny goes in (sorry -- I'm not technical and don't know what that thing is called). We are SO happy to have found Aaron, and will be calling on him whenever we need computer help. He's prompt, professional, and his fees are reasonable, especially considering the fact that he picks up and delivers! I highly recommend Aaron Helps You.

They seemed nice enough, that's about the best I can say. I wanted to like them, I really did. I…read moreNEEDED to like them. But I brought the computer in on a Friday, and on Tuesday I believe it was I learned that the data from my Mac was gone, unrecoverable. They threw what they had at it and it didn't work. That would have been a 4-star review, except that I took it to another local place, and seven days later they had my data for me. I think Asheville Computer just doesn't have the latest and greatest programs for data recovery. I spent $100 and got nothing in the end.

Contacted Richard to help me try and copy data from an old MacBook Air. The first attempts failed,…read morebut Richard did not want to give up. I set a limit on how much I was willing to send to retrieve the data. Richard was very knowledgeable and quick. I Highly recommend him. Richard would not give up and spent many many hours and finally was successful. Richard agreed to charge no more than my initial limit even though he worked at it until I got what I needed. Thank You Richard. I understand that you never give up.

Super nice and extremely knowledgeable in everything Mac. Richard spent quite a bit of time with me…read moreexplaining the history of my model and why it's not worth putting a penny into it. He wanted what's best for me - not what would put a dime in his pocket.