After many months of interviewing for the right roofing contractor, because I needed a contractor to reroof my old 3-layered shingled roof, which had many leaks. I needed to replace the 10 year old solar fan and fix up a problematic section of the roof which accumulated water and sediment. I was fortunate to select the best roofing contractor in Honolulu, MRC Roofing. Not only did they step up to the challenge, they far exceeded my expectations in workmanship and superior materials, at a competitive price. When the job started, I spent the next 2 days watching a huge team of workers transform my roof. They were able to redesign a low spot in my roof that collected water. They installed new lumber construction to create a new slope with the proper pitch to solve the low spot problem. MRC installed a second layer of underlayment free of charge. They installed a free solar attic fan as a promotional item. They were able to provide me with an extended labor and material warranty for ten cents per square foot because they are shingle factory certified installers. MRC coordinated with my hot water solar contractor so that close timeline scheduling would be possible, and my hot water panels wouldn't be offline too long. MRC was able to access my 3-story roof, and they maneuvered around my existing PV system without having to detach and reset my PV panels. My roof had three layers of old brittle shingles that were cracking off in the wind. The new Malarkey shingles have a rubber component in the asphalt that will keep them pliable for the long term, and the extended warranty is transferable if we sell the house (a major selling point). MRC tied in my new shingle roof to an existing flat roof (in a seamless fashion) that was coated with silicone. Call MRC Roofing if you need a quality install with quality roofing materials. read more

A few years ago, MRC installed a beautiful solar reflective Malarkey asphalt shingle on my grandparents' home that received wind damage. Jon at MRC was able to provide full information with free quote, pictures, notes and drawing of the wind damage for me to give to my insurance company. My insurance company paid for an entire new roof based off that information. The roof had some previous leaks that handy men weren't able to solve before I called MRC Roofing. MRC's policy is that if you choose them as your roofing contractor, they will get your roof leak free until they can schedule the reroofing job. Well, that's exactly what happened. We chose MRC and they came out immediately to fix the leaks before they could schedule the job. It turned out that I also had a leaking hot water solar panel also that couldn't be repaired because it was full of mineral scale buildup. The water panel got switched out with a newer panel free of charge by MRC. MRC Roofing is probably the best roofing company in Hawaii. In my personal and professional opinion I would and have continued to recommend them to family, friends and clients. I also recommend Malarky roofing tiles- we got a 50 year warranty and any future work (example PV) I plan to use MRC again. Just remember if you get a Malarky roof- any work on it needs to be with Malarky licensed contractors - MRC csn mske recommendations for local licensed PC contractors that don't damage the roof and void the warranty. read more

So I had an unlicensed roofer try to do some repairs on my roof about a year ago and it started leaking worse than before. When it comes to concrete tile, you really should hire a specialist, so I found out. I had some cracked Monier tiles because of the termite tenters from a few year ago. I knew I should have fixed it when it happened, but me being the procrastinator that I am I decided it would be more fun to watch baseball or MLBtv instead, until the light fixture in my ceiling filled full of rain water one day. Weeee what fun. It wasn't clean water either. It looked like someone flushed a toilet in the attic. I still knew the guy who originally tiled my roof, Victor. He used to own V's Roofing and I found out that now he works at MRC Roofing. He's a tile master and he came over and diagnosed the problem immediately. The sun and elements had deteriorated my exposed tar paper. The solution required more than just replacing some broken tiles. Victor had to perform some invasive surgery on my roof and install some new underlayment. That did the trick! No more leaks, which is a nice piece of mind especially when I am away for weeks at a time traveling for my job. Talking to Victor about tile roofing is like talking to a commercial airline pilot who used to fly fighter jets in Nam. He knows his stuff and is definitely the guy you want on your roof in an emergency. I compliment MRC on being smart enough to hire Victor. Good job. read more

Our roof was well overdue for replacement: the shingles were brittle, breaking off and blowing away in the wind. I reached out to five different roofing companies, two of which didn't bother to return my call. I selected MRC Roofing because I was pleased with the responsiveness and clear communication from Jon and the recommended shingle (Malarkey Highlander) appeared to be a quality product. On top of that, because MRC is a certified installer for Malarkey shingles, they offer a no-brainer, relatively inexpensive extended warranty which also includes the ability to transfer the warranty once to a new owner which was an important factor for me. The two other companies did not offer a comparable option. The roof removal and install crew worked quick and diligently on task. The crew seemed to get along and worked well with each other, making their grueling work seem fun. Any questions I had while the crew was there were addressed right away. At the end of both days, they made several rounds to cleanup the area, including removing roofing debris that managed to travel to neighboring yards from the wind. Even my neighbors commended the crew's attitudes and work. From start to end, the entire process with MRC Roofing went extremely well. If I had to do it all over again, I'd still go with MRC Roofing and highly recommend them. read more

While walking around the house I noticed that there could have been some wind damage to my asphalt shingle roof that MRC Roofing installed a few years ago. With the heavy storms and strong winds that we recently had I wanted it checked out just to be safe. So, I called MRC and Jon came out to inspect for damages. He took pictures of every roof face. He then airdropped me all the pictures of my perfectly fine roof onto my phone. I was relieved to know that their work done years ago was perfectly intact. Finding a solid and reputable company that stands behind their workmanship even years later is hard to come by these days. And even though Jon has been ridiculously busy after these recent storms I was extremely impressed by his response time in getting my roof inspected for possible damages. This just goes to show you that MRC makes time for their customers during their busiest of schedules. Jon even went above and beyond and checked my solar attic fan that that was also installed by them to ensure it was working properly. That simple attic fan has probably saved me money by cooling down the interior of the house. I highly recommend MRC roofing because they stand by their workmanship, their customer service goes above and beyond, and they are there when you need them the most. Mahalo Jon and MRC Roofing. read more

Seven years ago, MRC guided us through a time when our copper shingle roof needed to be replaced due to wind damage. Our insurance company was not thrilled at the prospect of replacing our copper roof. They sent out adjusters and engineers to verify that roof was in fact wind damaged. Sure enough, the wind damage was undeniable, and the longer they investigated our roof the more interior water damage we received. Eventually Our carrier settled our claim for the amount needed to replace the roof with new copper shingles. We gave MRC the go ahead to commence the reroofing process, and because we were planning to install photovoltaic panels on our flat roof, we had MRC coat our flat roof with commercial grade silicone in order to last the life span of the new PV system. Our custom roof has some "interesting" nooks, crannies, skylights and chimney transitions that needed some extra attention even after the roofing was complete. MRC returned to our roof free of charge to ensure our water tightness. Our roof was even featured in a national roofing commercial for its uniqueness (Copper Roof Installation: Aerial View (youtube.com)). We couldn't be happier with our decision to use MRC. If you are looking for a locally owned (37 years) roofing company with a great reputation, try MRC. Davis & Gail H. read more

I buy houses at every duty station I've been assigned at in the Army over the last 20 years. My first house I bought on Oahu in 2001 needed a new roof and I used MRC Roofing for the job. I've bought three more houses on Oahu since then and used MRC to re-roof each one. I've used other roofers in other states I've been stationed at but none of them compare to the professionalism and expertise displayed by MRC Roofing. It still has the same owner and I recognize a lot of the same men on my roofs. I've always been able to go to work in the morning and come home to a new roof without any phone calls during the day about roofing issues. THIS CREW IS COMPETENT! I got a flat tire from a nail in my driveway (I think) but MRC bought me two new tires for balanced replacement! My electrician blew up my microwave but did he replace it? Nope. I wish all my contractors were as considerate as MRC. MRC is not the cheapest residential roofer in town but they probably are the best and fastest! In the construction industry, the saying goes, "you can pick a contractor based on speed, quality or cost effectiveness. Pick two." They aren't the cheapest in town but my roof is not something that keeps me up at night. I wish I could say the same thing about my electrical contractor. Hit'em up. read more

We have a flat roof with cap sheet and silicone coating. In late January during flash flood rain, water pooled up and entered the home via skylight and dryer vent, flooding the 1st floor. Mike came recommended to me and was one of 6 roofers that I spoke with. Mike and MRC Roofing were proactive and very responsive. They emphasize quality components and work with you to design the right solution. They helped me add a secondary drain system and came up with a solution to divert downspouts that emptied onto my 1st floor roof. MRC Roofing is fair and honest about what you really need, and when you've got a budget, they work with you to find creative and effective solutions that address the task at hand. Mike Chu and his team were amazing. They have decades of experience. As a more involved home owner, I like to understand the problem, will discuss solutions, and want to understand what is being proposed and why. Mike was a great for me as he was patient and helpful in explaining what I really needed. His team was highly professional, super efficient, and the work looked fantastic. The roof looks great, and I feel safe and at ease about the next rain storm. With MRC Roofing, you get high quality, a good experience. Thank you Mike and MRC Roofing! Highly recommended. read more

MRC Roofing to the rescue. My flat roof sustained wind damage from the heavy winds recently. I spoke with a few roofers that didn't know their way around an insurance claim or know how to communicate or advocate for me, the homeowner in regards to the insurance adjusters who tried to minimize my claim as a repairable option for my roof that was not repairable, per the manufacturer's technical factory representative that had to write a letter to my claim office that my type of roof was not repairable on CertainTeed company letter head. Luckily, Jon at MRC knew how to push for a total reroof in order to get me made whole again with a total reroof that came with a 50-year material warranty and 7-year workmanship warranty, where as a repair scope would have left me without a warranty on my roof at all. Luckily MRC has journeyman roofers on their crew that know how to handle lumber repair, which my roof needed a lot of (unforeseeable). My insurance company drug their feet as long as they could. They even went out and got a fourth roofer's opinion in order to reject my claim. MRC then coated my new roof with a thick layer of commercial grade silicone and has a high reflectivity rating. I shouldn't ever have worry about my main roof again. I highly recommend MRC Roofing. read more

I sit on the board of directors of my high-rise condominium in Waikiki. Ten years ago we re-roofed our building with a single-ply system even though my old Army buddy. Jon at MRC roofing, told me not to do that because single ply roofs don't hold up to harsh tropical climate in Hawaii. He was right, but the rest of the board was swayed by the high-pressure single-ply salesman. Now here we are second roof ten years later. We listened to Jon this time. We went with a 3-ply modified bitumen cap sheet system. He says this particular roof system will most likely outlive me. I believed him ten years ago and I believe him now, especially after our previous terrible roofing experience. We are now in litigation in litigation with the single-ply company due to flooding in the penthouses. Jon said we may need to coat this new 3-ply roof with silicone in about 30 years, which is fine by me as long as we don't have to dismantle our chiller units and do another tear off. If you are looking for an experienced commercial roofing team that understand the in's and outs of roofing and the do's and don'ts in the tropics, call MRC and tell them OVERWATCH YANKEE sent you. #HOOOOOAH read more

If you are looking for an honest and reliable roofing company that will go the extra mile for you, look no further!! I split my time between my two homes. one on the mainland, the other in Hawaii. As you can imagine, trying to find someone to repair your home from a distance can prove to be quite challenging. Two weeks ago I received a phone call from my neighbors in Hawaii, they told me that a tree had fallen and damaged my roof! Not knowing what the damage was, I made a couple of phone calls and found mike Chu at MRC roofing. I explained to Mike that I was currently on the Mainland, and that I was desperately in need of help. Without hesitation, mike offered to help me. Within two hours mike was at my home in Hawaii. He was able to face time with me and show me exactly what had been damaged, and what needed to be fixed. The very next day Mike sent his crew out, as promised. Everything is as good as new!! Thank you Mike for going above and beyond the call of duty to help me. I HIGHLY recommend MRC roofing for any of your roofing needs. Because of Mikes quick response and vast knowledge, my neighbors are now using MRC to replace their roof. Can't wait to see it! read more

Owning investment properties can be a nightmare, especially when they are spread-out all-over Oahu.  Then when five of them need to be reroofed at the same time, who ya gonna call?  MRC Roofing, that's who.  Their guy came out and looked at all five in one day!  He had them all drawn out using satellite imaging before he even showed up.  Good trick.  He just needed to go on the roofs to verify things.  He let all my tenants know he was there and what he was doing.  He even found interior water staining that my renters failed to tell me about.  He showed me pictures in an online drop box photo album thing, which was all organized by addresses.  Sheesh, this was not this guy's first rodeo.  He even showed me wind damage on one roof that he said my insurance company would probably settle on me with.  He was right.  They did settle on that one.  FREE ROOF!  Cha-ching.  They weren't the cheapest roofing quote I received, but the one free roof out of five made them the cheapest choice in the long run.  Pluss MRC is known for quality.  They did my dad's roof about 30 years ago and it's still going strong.  So it's basically a win-win. read more

MRC Roofing sure is RAD and helped me out. I live in South Dakota but I have a rental property on North Shore thats roof started leaking. They scheduled to go look at it the same day I called them! Wow! Jon, their salesman, took a bunch of high definition pictures and notes and sent me a free roof report and proposal to re-roof. Of course I was hoping that it would just be a small repair, but I guess my neglect of the roof over the years, and falling coconuts had done real damage. Jon even went in the attic and found some huge rats that had made a home in there. He gave me the number of a good and cheap exterminator kid just starting out as a rodent killer or something. My tenants no longer complain of rats in the attic. Now I have a new roof with a transferable NON-PRORATED warranty FOR THE NEXT FORTY YEARS! Some shingle factory in Oregon (Malarkey Roofing Products) now owns my roof for the next four decades. RAD! So if you're looking for a good roofing company and don't ever want to have to worry about your roof again. Call these guys. I did, and I just wish they did windows also. LOL. read more

I woke up to find shingles in my yard.  I thought they were my neighbor's shingles from his roof but it turns out they were my shingles.  I called MRC Roofing to come take a look at the situation because they are the ones who roofed my father's house a few years ago and they did an excellent job.  So it turns out that I had enough damage to warrant initiating an insurance claim.  My insurance agreed that my roof qualified for a settlement.  I've never made a claim before and didn't know it was that easy.  I received a line item list of roofing materials that the insurance company was willing to pay for but MRC said the insurance company forgot some stuff on the line item list, and when I brought it to their attention they increased the settlement amount, which meant even less out my pocket.  I was able to get an upgraded solar reflective shingle and a solar attic fan.  Now my attic isn't 130 degrees anymore and my air conditioner doesn't run as much.  My original shingles were black with algae.  Now It's light colored and looks excellent just like my dad's house.  Well done, MRC.  Thank you. read more

It's all about the granules. Do you want to know about roofing? Then learn about granules! I had no idea that the granules on an asphalt shingle are what protect the entire thing from the sun and elements... but wait, there's more! Some granules fight algae and some granules reflect ultraviolet radiation from our sun. What you don't want is granule loss. When you lose granules, you lose life span of the shingle. If i learned one thing about this re-roofing project, it's definitely granules! I used to think that a roofing shingle was just a piece of floppy stuff. I found out that there is cutting edged research going into the development of making even better shingles. The shingles of the future are going to be awesome, and do you know why? Granules! I was able to find a great cutting-edge granule asphalt shingles through MRC Roofing. Thank you very much MRC for roofing my house with great granulated shingles and thanks for fixing the sidewalk that you accidentally cracked as well. I bet the other roofing company I was looking at would not have fixed the cracked sidewalk. Kudos A+ read more

Last year MRC Roofing did an Outstanding roofing job on my entire home. Communication and service was excellent with owner Mike Chu. He walked through the entire process with endless patience (my wife and I couldn't make up our minds on color and style). Wayne the project superintendent was on top of the job the entire time. Cleanup was everyday and my yard was cleaner then when they started! They even brought their own portable bathroom! My referral came from my two neighbors who are equally as impressed as I am! The new roof looks great and has been thru 2 flash floods and NO Leaks! My old roof leaked for 12 1/2 years and no one could fix it until I met Mike Chu. He explained how the skylight was not flashed properly and the wall flashing were non existent. The new solar fan installed by MRC is also the best thing I ever did to reduce the heat, especially during the summer months. Best of all you get 65% solar tax credits! I Highly recommend Mike Chu and MRC Roofing! He's been in business for 30 years and knows their roofing business! read more

Our family cabin on North Shore was in desperate need of new shingles after years of being neglected by my Aunt who was the previous owner before the property was willed to me. TERMITES uuuugh! This lead me to realize that I needed to address the problem ASAP, which entailed numerous things such as a complete roof structure of some sort! I was referred to MRC Roofing by a neighbor who's roof is very impressive! On the first phone call and assessment of my roof they where very professional, timely, explained everything to my understanding and even provided me with a detailed proposal of what my home needed. Previously I had called two other roofers, that after a single drive by they provided a very vague questionable quote. It's a no brainier that I decided to go with MRC because they were responsive and their attention to detailed sold the deal because they included metal drip edge, which the other two roofers never mentioned. It turns out that MRC Roofing has been in business for 3 decades and I can truly say that I know why! read more

MRC Roofing just finished three roofs on our property, two houses and one side garage. The work was first class and the crew did the job in two days. What was important was besides the work was what Mark Hill did when he came to give us an estimate. The other firms we contacted [over half never bothered to call back] came out and gave us estimates for the three roofs that were in the $24,000 to $28,000 range. What Mark did that stood out from the crowd was to tell us that we had wind damage, which occurred during the high winds back in January 2017] on one of the roofs and that insurance could cover part of the cost. He took pictures and told us how to go about making contact with the insurance company. Lo and behold after the adjuster got the claim they said they would cover the entire cost of the re-roofing, saving us over $10,000. Its taking care of customers like this that really makes this company stand out. None of the other roofers even mentioned the wind damage. Recommend MRC to anyone. read more

Let's talk about putting the customer first for a minute. But first let me tell you about the house that I grew up in - it was old and the roof was falling apart but it had a lot of love. Rain and termites were taking apart the roof bit by big bit over the years, until finally last year, it just got to the point of no return. Little fixes would not help anymore and we decided that we needed to take the step of getting a new roof. I was initially daunted by having to search for a roofing company that I could trust would do a good job. Thank goodness for MRC and Jon Vaughn. From the first moment, we met to discuss options and estimates, I felt very comfortable. He was willing to listen to all of my questions and concerns. It was more like talking to a friend rather than an estimator. MRC was great and the whole process went by quicker then I expected. My home is now protected by a new roof and I know I'll be good for the next couple of decades. Thank you to Jon Vaughn and MRC Roofing! read more