1. Unitek Contracting Group

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Pearl City, HI

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Unitek Contracting Group

5.0 (2 reviews)
Closed • 7:00 am - 3:30 pm

Services - Unitek Contracting Group

Mold remediation

Fire protection services

Unitek Contracting Group Photos

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8 months ago

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People searched for Damage Restoration 627 times last month within 25 miles of this business.

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MRC Roofing

MRC Roofing

(22 reviews)

Iwilei

I just recently had my roof done by MRC. My roof got damaged during the heavy wind and rain. I have…read morehomeowners insurance but my insurance gave me a ridiculously low amount to fix my roof. It actually needed to be completely replaced and I know the amount the insurance gave me wasn't going to cover even half of the work. Mark Hill handled my insurance for me. I really appreciate that he took all the stress or of it. I appreciate his professionalism and expertise. I'm not sure how he was able to do what he did but thank you!! Thank you Wayne, Kamani and all the workers that made my roof happen. They were professional, knowledgeable and prompt. If I could give any advice to a homeowner thinking about using MRC. Do it, just make sure to address any concerns right away! If they don't know you have a problem or concern, how can they fix it? I had a few and Wayne and Kamani made me feel comfortable that I could call them with any concerns, anytime! Any concern was handled with care and ease. I appreciate all the work everyone did to make this happen!! I know this roof will last me for many many years!

I had hired MRC to fix my back roof to my Manoa residence in 2013. MRC matched the color scheme of…read moremy middle roof as close as possible. I was so pleased with MRC's workmanship and color selection that I hired MRC to roof my new recreation room in 2022 to match the rear roof and again I found the workmanship and the color match to be superb. Recently in early 2026, my hip and ridge cap were damaged and when I contacted MRC again and I met a salesman named John Vaughn who I had never known or dealt with before. I instructed him to try to match the gray front roof and he assured me that the shingles would. The contract specified Resawn shake to match existing roof and ridge as closely as possible. I did not choose that color and was told that Resawn was the only matching shake MRC had and I had no choice. He never showed me the different color schemes MRC had but insisted that Resawn was the best color. He did insert a note that the Resawn shake (tan) would match the existIng gray presidential shingles as close as possible. When I asked him if that was the closest he said that there was no other gray shake that MRC had that could match and assured me that the Resawn shake was the closest they had. When the workers came they questioned me as to why the gray shake was not selected because the Resawn was not even close in color. When I brought this to the attention of the supervisor, he admitted that Resawn was not the correct color and that gray colored shakes should have been used. Subsequently John Vaughn returned to inspect the job and when I confronted him about the color match he feigned complete ignorance as to whether MRC had any gray colored shakes. In response to my question as to whether he was fully aware of his company's product line, he flippantly said that maybe he was "stupid" and drove away without attempting to resolve the dispute. I found the workmanship to be great. My issue concerns the color scheme that John Vaughn selected for me and the misrepresentation that salesman John Vaughn made to me. I am still hoping that his supervisors will still work with me to correct this. I think that consumers should be extremely careful when dealing with John Vaughn or any salesman and not trust him or others to select a matching "color scheme " for you. Rather require all salesmen to show you a brochure of all shake colors and obtain an actual shake sample before signing a contract.

Unitek Contracting Group - damagerestoration - Updated October 2026

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