I have never seen a lower level of competence and customer relations. My daughter ordered two fries a chicken sandwich and a Burger. Had it delivered sealed by door dash, Got two fries and chicken sandwich, no burger
Doordash apologized and said call Mr Beast. My daughter called the man was rude dismissive and said we were wrong, kept saying we ordered two fries a chicken and a soda. She said we didn't order a soda ten times but he kept talking over her and wouldn't listen. Fifteen minutes of this..Finally my wife grabbed the phone and told him what the receipt said, he looked again and admitted he had been looking at the wrong receipt, what my daughter had told him. They made the burger and I had to drive cross town to get it, I spoke to themas and he denied being rude and dismissive, being rude and dismissive as he said it, and I told him we had it on speaker and I heard everything. He said he was looking at the wrong receipt and Oh I am sorry. The MrBeast manager tried to say he was in the right but I told them they should listen first and be more polite to their customers no matter how young their voices are as the people paying are not children. NEVER EVER will use them again. Bertuccis I know times are tough but this makes your store look bad read more