They were very helpful! When the tow truck driver told me it was going to be 20 mins he was there…read morebefore 20 minutes. He was very polite and treated me with respect and was very helpful. I had them also fix my car and they did an excellent job. Not only are they quick and efficient but they are very nice men.

MONEY HUNGRY losers. I had my car towed after an accidental park job at my work. I called them and…read morethey said it was gonna be about 175 cash. When I get there they are playing cards and drinking something. Then they proceed to tell me it's actually 295?? Fucking ridiculous. I'm a college student. This place was an absolute dump. 100% something shady going on there. Police need to investigate

At the Escanaba - stopped unannounced with what I thought was a bad wheel bearing. Guys fit me in…read morewithin an hour. Fast ,knowledgeable and courteous.

Guy at the front desk wasted well over an hour of my time just to tell me they couldn't fix my tire…read morethat day. Don't recommend.

If I could give zero stars I could. The most unorganized establishment and understaffed place. If…read moreyou have all day to wait for a simple oil change, by all means come by.

Ok so went to this location today and they have always been good!…read moreBut today they broke a stud on my truck tire but said they think it was done by someone else! But we kinda know it happened today or last time I was there, but they did offer to buy a new stud and I bought a hard to find stud cap so got the new parts! They are not certified to do the repairs so I will have to take to Toyota or do it myself and repair it but if Toyota does it it will be just under $100 for the labor! It was expected at some point as it's common so I didn't push for more maybe I should have but whatever!

I was traveling for the weekend in Marquette for a trail race. I had a construction nail in my tire…read morewell. The tire I needed for me to get home would not be there in time. They were able to find me a used tire to get me home. They charged me nothing. The service was fantastic. I highly recommend. Thank you for getting me back on the road safely.

BRIDGESTONE DUELER ASCENT…read more I purchased four Bridgestone Dueler Ascent (22") tires on 08/16/2024 from Willy's in Marquette. In November I became aware of a severe tire defect when we had icy road conditions. The tires are very dangerous on snow and ice. The tires don't grip and wanted to throw the rear-end of the vehicle into a skid. Also, the tires don't have a good "clean-out", which means snow lodges in the tread to make the tires like racing slicks. I contacted the shop where I purchased the tires within the 90-days of the alleged Bridgestone warranty to complain about the slippage. I asked if the tires were recalled or if they had other complaints; the shop clerk advised they had no recalls or other complaints. He suggested it may be the vehicle's anti-slip device over compensating. After experiencing a near loss-of-control again, I once again contacted the shop and they suggested I check for wheel alignment, so I made an appointment - which was booked-out for more than two-weeks, so the alignment was performed on 11/26/2024. Nothing was noteworthy on the alignment. I also researched the vehicle to see if the anti-slip may have contributed to the sudden loss of traction; no other complaints were lodged and the vehicle was owned by one owner in Canada for several years, which indicates it's not the vehicle that's defective. After stopping-by Willy's, on their suggestion I contacted Bridgestone to advise of the hazardous tires, but they really didn't care. Shop wisely, Bridgestone also makes other brands of tires.

I know they call themselves a tire shop, but they fixed a brake line for me at a very reasonable…read moreprice. Also, the guy that i dealt with at the counter was really friendly. At the time I drove a pretty rusted crappy GMC Sonoma, but the guy there actually said that he liked my truck. Most places would just condescendingly try to tell me everything that's wrong with an old vehicle like that to get me to pay for more repairs.

Truly great service! I was nervous to have work done on my…read morecar because I am a woman who knows nothing about cars and I was worried I would be taken advantage of. However, I was pleasantly surprised that this was not the case. I came in for a high pitched noise some of my family members noticed while driving. They looked at the car and told me this was due to the wheel bearings on both sides of the car needing to be replaced, though it was worse on the right side. They replaced the wheel bearings on the right side first and I was pleasantly surprised when they called me back and said they had done a test drive and discovered that there was actually no need to replace the left side wheel bearings. They could've replaced both, even though one didn't end up being necessary to replace, and I wouldn't have questioned it. They did right by me by only doing what was necessary and saving me money, even if it meant they didn't earn as much from the job as first anticipated.

I was told I needed two new catalytic converters for my dual exhausts and a new starter at a total…read moreof $5100! Took it to another mechanic for $100 I'm back on the road! Would not recommend this shop to anyone!

HAVE THE USED VEHICLES INSPECTED BY A THIRD PARTY. Found a broken sway bar link in the rear and…read morethey refused to fix it or lower the price. If I hadn't had the vehicle inspected they would have sold it to me like this. Scummy and disappointing from a local business.

This place is terribly rude, and refuses to work with the wrecking company. We were lied to and…read moretold we couldn't pick up the car on Saturday - then charged for all the days they told us we should have. Then they Charged for 38 minutes after opening for a FULL day. They also asked me to leave for politely questioning their policies and suggesting they open their lines of communication with the wrecking company. I don't understand why I would be kicked outside to wait for attempting to ask legit questions. After that, they purposely made us wait 15 minutes to drive the car outside of the lot to give to us. Any question we wanted to ask they shut down. They also came out and stood by me without a mask, within 6 feet.

I hit a nail or screw and had a flat late in the afternoon. The lads squeezed me in before the end…read moreof the day and had me back on the road. Excellent service at a very reasonable price.

We were camping and needed a replacement tire for our travel trailer. We worked with John who was…read moreable to find our exact tire and had it within 24 hrs. We took our damaged tire to the shop and they were able to fit us in immediately. Mounted and balanced within 15 minutes. We were very pleased with their response time and willingness to help wherever they could. Highly recommend them.

Friendly service and sales departments, honest and willing to go the extra mile to help you out!read more

We are local here and we want to warn others - Don't buy anything used from them. They sold us a…read moreused truck that was pretty expensive and it broke down on us twice within the first week. They said they would go half on repairs. Come to find out that the repairs were so numerous that we refused to keep it and they couldn't resell it either and had to send it to auction. They would not give us our money back and we had to choose another truck from them. It was more expensive, and come finance time found out that they would not give us all the money back from the lemon truck because of "repairs" they had to do to it, and did not give us any deal on the new truck and sold it to us for the book value. We talked to the manager and the owner about this and they wouldn't budge. We had to take the deal to be rid of the lemon truck and public service garage too. My dad faithfully bought from them, but we don't trust them and neither should you.