Kept me well informed as to what they were doing to fix my non-starting issue, which was happening…read moreonly when temp dropped below 20°F. It turned out to be a lengthy investigation but they figured it out. I felt very secure in their diagnosis and the remedy. I'll take my car no where else.

We received a quick turn around on a repair that saved us from having to rent a car to get home and…read morethen drive 11 hrs back to pick out car back up. I can not say enough good about this shop.

Do yourself a favor and don't use this shop! Terrible communication and unqualified to do repair…read morethey were doing.

Nothing but positivity about this auto shop can be said. This establishment is top notch all…read morearound. The female in the office may be the owner or the manager I did not find out. She is good however, runs the business with integrity, quickness, intelligence and friendliness. Will highly recommend. Will continue to patronize and will never forget the way she and her staff went above and beyond to help me in my car issue. Thank you thank you thank you! The shop is clean with a nice waiting room, convenient in and out off a main drag in Gwinn.

Wow. Let me first start by saying I am a college aged girl with zero knowledge of cars. Literally…read moreevery place I've EVER been to I've felt as though the shop didn't value me as a customer EXCEPT THIS PLACE. Service was INCREDIBLE. I was nervous taking my 1978 truck anywhere, especially since it was running pretty bad. I had no clue what was wrong and after I ran it bone dry on gas (yes, i know) it wouldn't start. Shout out to marquette detailing as they towed it to south side's shop. I got a call the SAME DAY saying they looked at it and it just needed A LOT of tune ups. IT WAS READY LATER THAT DAY. Literally where else?!?! I know stuff like this depends on the issue, part availability etc but holy cow was I excited. I attached a picture of my invoice for anyone who is curious! The total was $656.88 Although obviously expensive and hurt my wallet, as soon as I started my truck, shifted into drive, and stepped on the gas, I knew they fixed the issues. My truck struggled going up hills (hard to drive in MQT) but now it runs SO SMOOTH. They also have an after hours pick up spot for your keys and it was very convenient, as I worked late that day. From the moment I stepped on the gas I knew they fixed it. A special thank you to Jerry Spruitenburg (service advisor) for making me feel like a valued customer and treating me so kindly, as well as the best tech around, M Codd (sorry I don't know your first name), for using your mechanical magic on my old Ford! It literally feels like a brand new truck!!! South side was truly the best place I've ever been. THANK YOU

We were camping in the UP, 8hr from home and our alternator went out. Our battery died and Jerry…read morewas THE ONLY one to hold an emergency spot for us in a 20mile radius of Marquette that same day (everywhere else wouldn't help us for over a week). He ordered the part and the mechanic Marshall got us in and out in no time and did thorough testing. Thanks to them we made it home and it was a great price!

I cannot say enough great things about the staff at Ideal. Setting up appointments is super easy…read moreand VERY convenient! The staff is knowledgeable and friendly. We thought bringing a foreign car to the rugged north - with no dealership in sight - was a dicey decision, but the folks at Ideal have taken care of everything that our precious VW Beetle needs. I feel that we are treated very well and we receive expert care here. As a woman, I'm giving extra kudos for the Ideal staff, because they make me feel heard and respected. I am an old school motor head, having wrenched on cars with Dad decades ago. Sadly, so many shops and dealerships have acted as if I didn't know a dipstick from a torque wrench. The folks at Ideal put me at ease right away and make me feel very confident with their estimates and opinions. While I never hope to have car trouble, I hope that I can always limp to Ideal to get things fixed!!

They were super communicative and really came through in an unexpected time of need. Not only was…read moretheir work impeccable, the cost was lower than the estimate because the labor time was shorter than expected. It would be easy to leave the few dollars tacked on the end because I wouldn't have known otherwise, but no. Now that's appreciable honesty right there!

Very good and prompt service. A few times I had to call Goodwins to get me unstuck. I am a mail…read morecarrier, and they are very timely. Also they helped me when my right hand drive brake pedal cable broke, they dropped what they were doing just to get me on the road. Very appreciated Rodney Calmes

We have been to Goodwins multiple times for our auto repairs and we always appreciate their…read moretransparency, kindness, and overall good work! We would be lost without them and value them in our community!

DO NOT TAKE YOUR VEHICLE TO THESE PEOPLE! They ripped me off three different charges to my credit…read morecard for a total of over $2,000.00 They first said that they guarantee their work. Then they fraudulently said that they fixed my vehicle, but it stopped running as soon as I returned it home. It had the same problem as it did when it was taken in to these horrible people. I even had to pay for towing charges to get my vehicle to them. They claimed later that they would guarantee their work and tried to say that their warranty company would pay for their bill. We contacted the warranty company and they claimed that they would not cover non guarantee work costs. Vehicle is still dead in the water while they continue to lie to my credit card company for over six months. DO NOT FIND OUT THE HARD WAY, LIKE MY FAMILY HAD TO!

From the owner: As a TECHNET Professional Automotive Service center, we are committed to providing superior service…read moreto our customers and their vehicles. We stand behind everything we do with a Nationwide Warranty, supported by a network of independent repair shops across North America. ​TechNet Professional Automotive Service centers offer roadside assistance reimbursement FREE with your qualifying service.​ Reimbursement amount is one-hundred-and-fifty ($150.00) dollars per eligible incident per 365-day period. When you have service and repairs performed by an authorized TechNet Professional Automotive Service facility, you're covered by a nationwide limited repair warranty that extends across North America, for 24 months or 24,000 miles, whichever comes first.

We are traveling in our 24' sprinter motor home coming from Pennsylvania and circling all of lake…read moreMichigan. Stopped for one night here in Munising to do the glass bottom boat. Camping at the Tourist Campground. After our tour, we came out to go back to camp and discovered a flat on one of the rear duel wheels. Went up the road and found Skips. Pulled in, explained our issues, had a spare and needed it changed. They had other work, but two of their guys immediately came out, accessed the job and went right to work switching tires, tough job on a sprinter. 45 minutes later at a very fair price, we were on our way. Thanks to you all at Skips. Gary and Sandy from PA

Joe and his employee Brett were lifesavers. We had a serious travel rental car issue with two front…read moretires plus the spare. They had all repaired in a timely communicative manner. I would not hesitate to have Skips be my hometown go-to shop if I lived in Munising. Cannot thank them enough for their professionalism.

Max from advanced tech is the real deal. He made sure I was well taken care of during one of the…read morehardest couple months of my life. Not only did they deliver on their promise but they made sure I was able to get to work and maintain my life during the 2 months my car was in the shop. All said and done it's running amazing. Max really made sure I stayed calm and positive that everything was going to be handled. I will go back and I recommend to anyone needing major repairs.

Great service! I got several things replaced/fixed on my car and it was done within a day and at a…read moregood price. They have a towing service as well. The tow truck showed up very quickly- within 15 minutes of my phone call! I would bring my car here in the future.