Arielle & Kari were the best , professional,warm friendly & helpful with us,glad we gave this place…read morebusiness!

Worst storage facility in the world if you want your belongings to actually feel secure. The…read moremanagers are unprofessional and the customer service is just disturbing. The manager Manny acted like some thug from the hood when we went in to complain about how ignorant his wife was to myself and my wife. We took our belongings and went elsewhere because it wasn't safe keeping it there. We purposely put our lock on a certain direction 3 times and every time the lock was put on backwards when we came back. Each time our things were rummaged through. Who would ever trust that!? I would NEVER recommend them for anyone's storage needs. If you have any sense, stay far away from this place.

I just want to personally thank all the employees at Safeguard storage in Fox Chase for protecting…read moremy personal belongings and all things most dear to me. I never once met the manager who handled the job for me and every time I called him, he immediately remembered who I was. We never met, ever and somehow he had all knowledge of who I was and my units belongings. ALWAYS. Come on now, that is most impressive if you ask me. The person who truly is a leader, and always at work is Terry. Terry's the manager at safeguard storage in Fox Chase. I strongly suggest without a doubt, Terry deserves to be elevated to a much higher position because he is ALL about Safeguard storage. Seriously, the man loves to talk about Safeguard storage to anyone who will listen. Terry has the most genuine professional relationships with all his employees. Terry is respected and for everything that I have experienced this past year from April, 2024 until February of 2026, I am the one with first hand knowledge of how the business at Safeguard storage in Fox Chase Pa 19111 is operated. Thank you Terry so much. You have no idea how much easier you made my life this past year, time for that I am truly grateful to you. Sincerely, Mark A Kernan 267-773-9266 mkernan1@gmail.com

After having just driven a million miles in five days from Portland, OR to Philadelphia, PA, we…read morewere exhausted and looking for a storage unit. We found this place online and were not disappointed. The service at the front counter was exceptional! Nicole was a rockstar and not only set us up with the best deal with utmost trust and confidence in this place, but she hooked me up with local coffee, shared with me some of the awesome things that I should check out in my new hometown, and had a great sense of humor. I needed all of that!! The storage unit is amazing and very secure and clean! The accessibility hours are wonderful and easy access for after office hours. When we returned a few days later to put more boxes in the unit, the employee was equally as fantastic and chill, and I remain impressed. I would recommend this place to anyone!!

Jose at front desk will over charge you by making u pay for 3 months in advance then act like he…read moredon't now how to refund u so by time ur money comes back it's time to pay again

From the owner: SecureSpace Self Storage Philadelphia Glenwood at 2501 North 15th Street, Philadelphia, PA provides…read moresecure, climate-controlled self storage. Our 2-story facility offers various unit sizes accessible via elevator, all climate-controlled to protect your belongings. Access the covered loading bay via secure gate code entry. The facility features digital video recording, logged access systems, and overnight surveillance for your peace of mind. Enjoy flexible month-to-month leases, convenient online payments (ACH/credit card plans), and 7-day access. Carts, dollies, and packing supplies are available. For climate-controlled storage in the Glenwood area, visit SecureSpace online or call!

The facility has large colonies of rats it's unbelievable. If you go to your storage unit at night…read moreanytime after dark you will be stunned with the noise. The amount of rats is huge you can tell from the noise. I am not exaggerating. I didn't have a choice because I had paid for truck and movers went back the next day 7 - 9 pm and I was extremely frustrated. My belongings are sitting in a rat colony . I don't know if I will ever bring them home again . I don't recommend this location. BEWARE. Rented the unit on 16 Jan 2019

Terrible service and shitty management. They guy basically had a whole attitude the ETRIE time…read more"Helping" us. And he seemed very irritated when we asked him questions about the rental. I will NEVER return here again!

No bathroom after 5pm. No service after 5pm…read more No self-service after 9pm. No lighting inside storage unit itself, only hallways. If you lose your key, need to hire locksmith or pay $30 for their monthly locksmith. Would have to purchase locks that they provide. Trash dumpsters outside are locked.

Ron provides awesome customer service and keeps the facility clean and perfect. Ron always gets…read moreback to you when you leave a message.

The storage quality is extremely poor. You can find mice in most of the units, and the rent fee…read moreincreases significantly every six months. They trap you with low rent prices in the first six months and then increase them. There are no lamps in the access way of the some units, and there are trees falling around them. My friend's car was damaged because of the falling trees. The overall quality of the storage is very poor.

I strongly recommend to DO NOT RENT from Public Storage. They hook you with a good monthly rate and…read morethen they keep increasing the rate every 6 months. I had my monthly rent going from $130/month in Jan 2024 to $234 in July 2025. That's almost a 2x in 18 months. Unfair and unacceptable and there is nothing you can do about that. Don't rent from them!

In 36 months, rent has increased 161%! My 5x15 unit started…read moreat $79.35/mth in July of 2020, it's now $207/mth in July of 2023. Five cost increases within 3 years. The units also get tons of dirt & dust inside.

Philadelphia is packed with storage rental options-- what separates Public Storage - Tacony…read morelocation from other competitors is people like TAILOR. TAILOR was on duty during my visit, and turned me into an immediate customer. He first gathered information to match my needs with the correct products, clearly explained the process and procedure, and graciously showed me a couple spaces to get a sense of what I was purchasing. Stop searching-- pick Public Storage in Tacony, look for TAILOR.

In response to Kevin R. Don't listen to the exaggerated…read moreclaim that it was reported 2 weeks later. It was 1 week and only because I trusted them to do the right thing since they addressed the same issue 2 years ago. If you like hidden charges, box fees, unnecessary personnel, fuel charges, then sure go ahead and use them. Look at the 1 star reviews on this site.

I made the mistake of hiring others movers on July 1st of this year but I didn't like the way that…read morethey placed most of the furniture. They put furniture in front of the boxes and the furniture is too heavy for me to move by myself. I'm not very strong. I have chronic back pain and knee pain. The other place was cheap and they did not speak very much English. The only time I could understand them was when they demanded an extra $500 for the 3 of them as their tip. They broke some of my things (including my parents' tiffany lamp, an end table and my microwave). Worst of all was that the bed collapsed during the night because the other movers only used screws at the bottom of the bed. Today Riley & Sons movers came over and fixed my bed then they rearranged everything the way that I wanted. They took the broken microwave and end table to the dumpster then took some things to my sister's house. Then they brought back 2 chairs for me from my sister. The Riley & Son's movers were friendly, efficient and sympathetic to what I had to deal with from the other movers. Then I was pleasantly surprised when the actual cost was less than the estimated cost. I will definitely be sticking with them and recommending them to anyone who wants punctual, reliable, friendly and helpful movers who know what they're doing and truly care about their customers' satisfaction.