Arielle & Kari were the best , professional,warm friendly & helpful with us,glad we gave this place…read morebusiness!

Worst storage facility in the world if you want your belongings to actually feel secure. The…read moremanagers are unprofessional and the customer service is just disturbing. The manager Manny acted like some thug from the hood when we went in to complain about how ignorant his wife was to myself and my wife. We took our belongings and went elsewhere because it wasn't safe keeping it there. We purposely put our lock on a certain direction 3 times and every time the lock was put on backwards when we came back. Each time our things were rummaged through. Who would ever trust that!? I would NEVER recommend them for anyone's storage needs. If you have any sense, stay far away from this place.

After about a year being a customer, my storage fees have increased dramatically. Not sure if this…read moreis a common thing at storage facilities but I'm talking like a 60% increase for being a loyal customer with zero billing issues and auto payment enabled. I'll have to look elsewhere soon as this bill has gone from something I didn't think about much to something I feel I need to get rid of ASAP. Will definitely be considering a change of some kind very soon. That being said, my few interactions with the staff have been friendly and the facilities themselves are clean with no issues to date.

I needed a storage unit so I called them for information. I ended up going with a different company…read morebut they kept on calling me, to the point where it was harassment, for 6 weeks. I even told them that I no longer needed the storage unit, and I asked them to remove me from their calling list, and they kept calling.

I just want to personally thank all the employees at Safeguard storage in Fox Chase for protecting…read moremy personal belongings and all things most dear to me. I never once met the manager who handled the job for me and every time I called him, he immediately remembered who I was. We never met, ever and somehow he had all knowledge of who I was and my units belongings. ALWAYS. Come on now, that is most impressive if you ask me. The person who truly is a leader, and always at work is Terry. Terry's the manager at safeguard storage in Fox Chase. I strongly suggest without a doubt, Terry deserves to be elevated to a much higher position because he is ALL about Safeguard storage. Seriously, the man loves to talk about Safeguard storage to anyone who will listen. Terry has the most genuine professional relationships with all his employees. Terry is respected and for everything that I have experienced this past year from April, 2024 until February of 2026, I am the one with first hand knowledge of how the business at Safeguard storage in Fox Chase Pa 19111 is operated. Thank you Terry so much. You have no idea how much easier you made my life this past year, time for that I am truly grateful to you. Sincerely, Mark A Kernan 267-773-9266 mkernan1@gmail.com

After having just driven a million miles in five days from Portland, OR to Philadelphia, PA, we…read morewere exhausted and looking for a storage unit. We found this place online and were not disappointed. The service at the front counter was exceptional! Nicole was a rockstar and not only set us up with the best deal with utmost trust and confidence in this place, but she hooked me up with local coffee, shared with me some of the awesome things that I should check out in my new hometown, and had a great sense of humor. I needed all of that!! The storage unit is amazing and very secure and clean! The accessibility hours are wonderful and easy access for after office hours. When we returned a few days later to put more boxes in the unit, the employee was equally as fantastic and chill, and I remain impressed. I would recommend this place to anyone!!

You have to absolutely watch your belongings at this location!. Even tho this place has cameras!!!…read moreNothing is safe if it isn't in your rental space and I don't even know if that's safe!!. They have people at this location that steals please watch your items at all times if it isn't locked away in your unit.

Moving is stressful. As someone that relies on online reviews for everything, it was hard for me to…read morefind a reliable, safe, and affordable storage option within driving distance. I ended up choosing Mr. Storage for a year rental and everything worked out perfectly. I called well in advance to reserve a 5x5 unit. I live in Center City and rented a UHaul to move my stuff. There was street parking and the staff (a woman named Sylvia) was helpful. There were carts available to move your things. You receive a key which I guarded for dear life for a year (there is a replacement fee if you lose it). I paid in advance for 6 months and my rent only went up once by a few dollars (and I subsequently paid for the next 6 months to avoid any future price increases). Check out of the rental was quick and painless. All my stuff was in the same condition as I left it and I had 0 issues. One thing to look out for is their times because sometimes there's limited hours. I had to pick up my stuff one day later than my last day I paid for and I emailed them and they were very nice to say it was no problem. If I need storage again, I will definitely choose this business!

Very sketchy business. Storage units leak tons of water. When management was notified, we were told…read moreto "get Storage insurance". Breakers pop anytime you ever try to use the outlets. Breaker box is conveniently located in another storage unit, so the tenant needs to be notified in order to switch the power back on. Rent randomly increased by 150$, even though we have no power, a flooded storage unit. Stay far away from this business. 19025 fitness is a bunch of jerks too. If you park your car anywhere close to their "gym" they threaten to tow your vehicle.

Terrible place to store your belongings. The unit behind mine was rented out and then my unit was…read morebroken into by way of that unit and multiple items of mine were stolen. When the facility was told about the break in, they refused to acknowledge it and I was not compensated for anything missing. Yet if you miss a payment, they are quick to tell you that they are going to auction off your unit. Save your money and go somewhere decent. These people should be ashamed of themselves.

I went from payin $70 a month in February of this year to $160 a month and got an email a few days…read moreago saying that my unit price is increasing in February to $183 I'm moving my stuff out this week...I'm sick of places scamming the hardworking people

Was exploring rental unit options and Robin was very helpful. I am hoping that my experience with…read morethis rental unit continues to be as positive as my initial contact.

Jose at front desk will over charge you by making u pay for 3 months in advance then act like he…read moredon't now how to refund u so by time ur money comes back it's time to pay again

From the owner: SecureSpace Self Storage Philadelphia Glenwood at 2501 North 15th Street, Philadelphia, PA provides…read moresecure, climate-controlled self storage. Our 2-story facility offers various unit sizes accessible via elevator, all climate-controlled to protect your belongings. Access the covered loading bay via secure gate code entry. The facility features digital video recording, logged access systems, and overnight surveillance for your peace of mind. Enjoy flexible month-to-month leases, convenient online payments (ACH/credit card plans), and 7-day access. Carts, dollies, and packing supplies are available. For climate-controlled storage in the Glenwood area, visit SecureSpace online or call!

I came to this location to get moving boxes and other stuff to make my moving process much easier…read moreand the girls at the front desk were so helpful, informative and nice. The place is so clean and organized. I would recommend this place.

I just recently moved my belongs from a unit rented from the Hunting Park location for a year and a…read morehalf and I must say I have NO complaints or negative comments about the professionalism at this establishment. The staff always maintained a competent and professional demeanor in dealing with me, clients and the public. They were courteous and knowledgeable by answering all questions/concerns promptly and accurately. The inside and outside grounds were always kept cleaned and maintained. Prices were reasonable as well. Tamaris & Lily...Thanks for your outstanding customer service!

This business promises office hours when you sign the contract that they do not make good on moving…read moreforward. It's very common to show up and find the office closed for hours at a time during the agreed-upon hours.

Update: DO NOT RENT HERE IF IT WILL BE LONG TERM!! BEFORE THIS MONTH, I PROB WOULDVE GIVEN THEM…read moreGOOD REVIEWS. HOWEVER, I AM has changed. Be cautious After "six or seven" months they will increase your rates. after a year mine went up $25 per month "and this rate is locked in for a year". I can see going up $5 or $10 a month but $25?! Nope. I am also thinking about filing a complaint elsewhere. Going to review my contract because I do not remember being told of rate increases like this.