I finally got the last of my 27 year old home water system upgraded…read more Mike came out and set me up with a temporary fix for a failing system. When he was done he grabbed a raw water sample to be analyzed for hardness among other things. With this info they were able to build the correct system for the proper treatment of my well water. We scheduled an install appointment and everything went very smooth. I was even out of town but Oregon Water Services has already earned my complete trust in their services. Knowing I was out of town, Mike still left me a voicemail letting me know he was arriving to swap out my softening system. When he was done he even texted me a pic of the completed work and let me know it was done, left me the instructions manual, programmed the system for me and even advised me on the proper salt for the new system! This new system is incredible! I had no idea that there could be such a difference in quality of water between a 1996 system and a 2022 system. My water was already clear, so it was surprising to see that it seemed even cleaner and tastes better. It even feels different in the shower. This upgrade makes me wish I had done it sooner. Thanks Mike and Oregon Water Services! Excellent work and excellent results once again!

They have been very helpful with our various well & water issues over many years at our rural 50…read moreyear old home. They helped us install a holding tank and provided important advice during last years drought. It is so great to have excellent folks to call upon.

My sister-in-law recommended Ken the Sewer Doctor to us. Ken was able to squeeze us in quickly. He…read morewas friendly, efficient, and fair priced. I'd totally recommend him.

Ken has been the best plumber! We originally used him for a simple toilet repair and he responded…read morequick and did the job well and at a fair price. Fast forward a bit we have a larger unrelated leaking issue and he was able to get out the same day to start the repairs. Jim and his associate do great work! Highle recommended!

Jim came to my rescue on a Sunday morning... he's very friendly and fixed my pipes with a smile on…read morehis face!!!! I would definitely recommend him to everyone I know!!!

Outrageous! This company charged me $450.00 to check my tankless hot water tank!!! This is…read moretotally unacceptable because the parts are very inexpensive and the process of cleaning a removable filter does not require plumbing expertise. This is nothing more that price gouging and corporate misbehavior. I am 75 years old and this sets my budget back for months! Shame on you Pacific Plumbing of Eugene.

Review for David Craig - Innovative Underground (Eugene, OR)…read moreAfter eight years of living with a stubborn drainage problem, I had nearly given up. Two of our roof gutters fed into a 65-foot underground line that was supposed to carry rainwater to the street -- but something deep under our concrete walkway and patio was badly clogged. I spent months working with two different companies, each promising solutions that never worked. After four costly attempts, I still had overflowing gutters, water pooling near our foundation, and a growing sense of frustration. Then I called David Craig at Innovative Underground, and everything changed. From the very first consultation -- which was detailed, thoughtful, and worth every penny -- David impressed me as a creative idea-guy with vast experience and true integrity. He looked at my situation and saw several possible paths to success that I never would've imagined. His final design was simple, smart, and permanent: a trench and a new piping system leading to a pop-up emitter, placed well away from the house to disperse roof runoff safely. David was on-site the entire day with his assistant Jay, personally ensuring that every connection, slope, and joint fit ideally. They worked cleanly, efficiently, and with genuine care for my property. It's rare to see that level of professionalism and craftsmanship today. The results speak for themselves: both gutters now drain flawlessly into the new emitter system, even in the heaviest Oregon rain. The stress and worry that consumed me all summer are finally gone -- replaced by real peace of mind. David is honest, caring, innovative, and thorough. He offers options rather than pressure, listens rather than assumes, and brings decades of experience to every decision. Whether you hire him for a whole project or just a consultation, his insight is worth your investment. I highly recommend Innovative Underground to anyone facing drainage challenges. David Craig is exactly the professional you hope to find -- ethical, experienced, and genuinely committed to solving problems the right way.

David and his crew are very reliable. They do the job you asked for and I'm always very pleased…read morehiring him. He and his crew worked on our vapor barrier under our house when we first purchased it. We were very pleased with the job he did then back in 2019. We hired him recently to fix a cracked ceramic sewage pipe, they installed a drain out and a new pipe. They did a great job, and I recommend them highly. David is a very easy-going and professional person and easy to work with. I will hire him again for any work that needs to be done "under" the house . Troy Krusenstjerna.

I called because the city of Eugene informed me that a permit (from before I bought the house) was…read moreexpiring and would put me at risk of fines. Jacquie answered my inquiry quickly and was very helpful in getting me a prompt appointment that worked with my schedule. Cody came out and pointed out what the permit was requiring and followed up with the inspector to confirm. The next day Jacquie called to schedule another appointment to complete the work the following week. Cody took care of the issue (adding a backwater valve to the drainage piping and replacing some PVC with proper T&P piping) and followed up with the inspector, getting the work approved within a day. And he even came in under his initial quote! I really appreciate the prompt response and excellent work. I highly recommend them and will be reaching out with any future plumbing needs.

Shaw and their team are AMAZING! In my line of work I work with them almost daily and they never…read morefail to communicate, be timely, and be fair. They are a great service I would recommend. Call for all your plumbing needs!

Max from T and M Plumbing has done several jobs for us, and he is an amazingly hard worker, great…read morediagnostician, excellent communicator. Highly recommended.

wow! These guys are fantastic. They did a complete re-pipe and plum of my home. They were…read morecourteous, clean fairly priced and went above and beyond in all manners. I cannot recommend them more highly.

I had an appointment with Matt which he cancelled 2 hrs prior because he said he had to go unclog a…read moresewer line. I called and texted him several times to reschedule and he never called me back. My experience was exactly like the one Suzanne S. had in 2022 who also gave Matt a one star review here - so he is still unable to run his business professionally 3 years later! Thanks for wasting my time, Matt, really appreciate it!

Matt came out to clear my septic line in less than 24 hours and did an absolutely outstanding job…read moreat an extremely reasonable price. with his camera he was able to detect why my septic line was clogging and I'm going to have him come out later to make a repair on that so it doesn't clog up anymore. During the visit, Per my request, He also took the time to clean out the clogged line on a bathroom sink. He was extremely efficient, did an outstanding job, was incredibly cordial and polite, and pleasant to work with and charged an extremely reasonable rate considering all the work that he had to do. I highly recommend him. He is now my permanent drain service guy!

I've been working with Roger at All Serv Pump for nearly 10 years and in that time I have had about…read more6 water emergencies and recently I had to replace a repair my main line. In all instances Roger comes through with good humor and immediate responsiveness and I highly recommend them!

Honest and hard working. Got us out of a real pickle several times. We would recommend this…read morebusiness to everyone.