Super nice staff they were great guys and helped me out in my search. I needed a reliable car to…read moretake me to and from work, I work an hour away, and they made sure I had a car that fit my budget and that took me to and from work reliably and gave me no issues at all. Great car for a great price, would definitely recommend midnight aura motors to anyone who's looking for a car

Our overall experience was very good, but I was disappointed with our interaction with Advisor…read moreJames. He was rude to my wife and repeatedly tried to persuade her to agree to additional services that she had already declined. Aside from that, the rest of the experience was excellent. The service technician, the clerk, and especially the coordinator were all outstanding--professional, courteous, and very helpful. I only wish I could remember their names so I could recognize them personally for their exceptional customer service.

The top salesperson is Roheen Noor. I called him on the phone and told him what I wanted five…read moreminutes into the conversation he sent me live videos of the car. I decided what I wanted he sent the application and I test drove the car and then I was signing my contract with the awesome Farhad Abazari, the Finance Manager. I got everything I needed and wanted thanks to God. Thank you all so much it was an easy process.

I don't know where to start. Reached out to VIP Auto and was greeted by Mallie. He's not a bad guy;…read morehowever, the vehicle I received was in horrible condition. I purchased a vehicle sight unseen and had a mobile pre-inspection done. I'll get to that later. If I had flown to VA, I would have saved myself the headache and the tens of thousands in negative equity. There were many scratches, dents, and touch-up paint all over the vehicle ($2,000). Cheap aftermarket AMG replica rims with snow tires ($3,500). Lower center chrome trim damaged ($250), driver headlight cracked. The interior was also in terrible shape. Cigarette burn in the headliner, missing rear console door ($185), overly discolored leather seats, rips in the leather, and if there is a clip to hold something together, it was either broken or missing. Two main clips that were broken and missing held the chrome strips on the door handles ($740), a car that is supposed to be quiet was filled with rattling noise when driving. After 3 months with the vehicle, the check engine light came on. Hooked it up to the computer; 3 cylinders are misfiring ($1,000 in parts, work done myself). The dealer wanted to charge $4,000. Rear window stopped working ($385). The mobile mechanic stated that the brakes were in excellent condition; however, they were as thin as a sheet of paper and squealed even when the transporter was backing the vehicle from the truck ($1,500). After five months, a significant leak occurred from one of the coolant reservoirs. I didn't know how much that cost because I had to sell the vehicle after having it for 6 months and driving less than 2k miles. My total was $46,560, and I sold it for $27,500 because it was in such poor condition. Almost $20k in negative equity makes me want to vomit! PLEASE DO NOT BUY FROM THEM!!!

From the initial contact via email about a vehicle, to scheduling a test drive Mr. Mallie Stevens…read morewas such a delight to work with. He was such a laid back and helpful sales person, unlike some cars sales man who try to take advantage of people. Mr. Mallie had answered my email in a timely manner and scheduled my test drive within the same week. The staff their was so nice offering to valet my car or if I wanted something to drink like water or Gatorade. The lot had so many amazing brand cares with low mileage I was in disbelief. The 2009 BMW 335i I test drove was in great shape with only 72k miles on there. I loved my experience so much I bought the car the same day. Mr. Mallie made the process very smooth and I even had them do my tag and title! 10 out of 10 would recommend this dealership! Reasonable price and great service!!

Do not buy or trade a vehicle with this dealership. I had an offer for my trade and when I went in…read moreto sell my car they decided to go back on it. Typical car dealership BS. Here's the messaging: "Hi Chris, on behalf of Mercedes Benz of Fredericksburg we wanted to make an offer of $32,000. Can you come by today or tomorrow so we can take a better look, please consider it, we can buy it ASAP. Here is my number so we can chat (826) 204-9288, thanks." Sounded like a deal to me, but in the end the dealership and Whatsapp salesman decided against it. Buy a car somewhere else. Being a Benz dealership; I expected more from them, but I wasted a day instead.

Dishonesty in Service SERVICE ADVISOR (Steve) displayed…read moredishonest behavior throughout the process. Misrepresentation of work performed and parts used. Unnecessary Charges Customer was charged for parts that were not installed or used. Inflated billing for services that were not required. Poor Quality of Service Technician left fluids leaking under the vehicle after service. Work performed did not meet acceptable standards. Cover-Up by Management Dan attempted to cover up mistakes and refused to acknowledge wrongdoing. Lack of accountability and transparency from management. They offered for my husband and I to bring the vehicle back, but I declined due to this being the third bad experience at this dealership. I would rather pay and walk away than waste more time dealing with poor service quality and management.

Marcos sold me a car in May of 2021 that appeared to be good but as soon as I got it home in DC the…read morecheck engine light came on. After Audi of Bethesda Dealership did a $900 diagnostic because it's a Audi hybrid I was told the engine would have to be taken out and the timing chain would need to be replaced which is a $9000 repair. The warranty I bought through my credit union would not repair because I only had the car for a few days and it didn't have at least 500 miles on it. Resultingly the credit union returned my $3000 I paid for the warranty. I reached out to Marcos and wanted to return the car to but he would not take it back. I guess that what I get for paying for the car outright. Marcos owns an electric car which he mentioned to me and that he is saavy with reprogramming computers in cars. Thus, I believe he tinkered with this vehicle computer to get it sold before the engine light came on. Marco referred me to an "Audi Specialist" in Manassas who gave me false information about the car but not before he sqeezed me out of $1200 in repairs. He claimed he fixed the problem and turned off the check engine light so I could drive it the 500 miles for a warranty to fix the problem. BIG FAT LIE!!! Once I got a warranty with Car Shield and the 500 or so miles, I took it to the dealer again and got the same diagnostic. I contacted Car Shield after I put it back in Audi of Arlington and they came in with a forensic engine specialist that put cameras through the engine to prove they were not responsible for the issue. According to the computer it was able to provide a freeze frame of the actual time and date of the original check engine light after I got the car and of course it was before Car Shield warranty was obtained. I was stuck with a car that needed fixing so I took it to another Audi repair shop in Pasadena, Md that offered to fix it for $3600. That did not happen!! He made so many excuses such as my dog died, Covid issues, parts stuck on ships in the ocean from Germany, blah blah blah. The car left his shop worse than it came in. To sum it the horrible experience Marcos sold me a lemon and I would never do business with him again.....The saga continues. please see Criswell Audi of Annapolis and Paul's Automotive for the remainder of this dumpster fire of a story.....

Nothing but great prices and even better service. I found exactly what I wanted with no hassle!…read moreMarcos and the team are professionals in this business. Keep up the good work!

I bought a wonderful car from SRT and the team was so friendly and helpful. No pushy sales or…read moreharassment to lock in a deal. I will definitely do business with them again!

SRT Auto Sales: A Pre-Owned Auto Dealer in King George, Va…read more I've waited a couple of weeks before writing this review, because SRT Auto Sales is a Virginia dealership and I'm a Maryland resident. I had my reservations about buying a car in Virginia and registering it in Maryland. I.e., differing state sales tax rates, tags, and title work, and differing State Auto Inspection requirements. How would that all work? And, what would be their level of Service after the sale, I.e. Tags & Title? In a Nutshell: You Should Definitely Visit SRT Auto Sales if You're in the market for a pre-owned car. They have a wide variety of cars and trucks to choose from, all VA Inspected, and come with a Free Carfax report, which goes a long way toward answering questions about how well the car was maintained in its previous life. And, be sure to seek out Sales Representative George Fallin! Here are just a couple of reasons why, based on my journey in finding a well-maintained pre-owned Van to fulfill my specific needs. SRT Auto Sales, website { www.srtautosales.com } had two vans in stock, both checking all the boxes, and the sticker price on one was fifteen hundred dollars below the suggested Carfax suggested retail price. I made the trip to King George, VA. But, as I noted, SRT is a Va. dealer, and that's where George Fallin comes into play. George asked questions, there was No pressure to buy, and he addressed all my concerns about buying in Virginia. He assured me that their Tag and Title people would handle everything with Maryland MVA., once I had it MD Inspected (passed with no problems), and I bought the Van on the spot. It should be noted that unlike all the other dealers I had visited, which offer a thirty-day or 1,000-mile warranty. SRT Auto Sales offers a Free Third Party Warranty for Ninety (90) Days or Three Thousand (3,000) miles, whichever comes first, just a little more peace of mind. Lastly, their service after the sale, 21days after purchasing the van I received a call from SRT Auto Sales, tag and title department, letting me know that my MD tags had arrived and that they were mailing them out that day, with overnight delivery. Great Sales and Service, which is hard to find in today's world.

I've been going here since I moved to FXBG. I appreciate that while my car is being serviced they…read morewill text me recommendations, include a video and make it simple to accept or deny the recommendations. When they told me my brakes needed to be replaced I asked for the specifics of the mm which they gave me. I had a bit more time IMP and waited until my next oil change to get it taken care of. Thx Miguel!

This is hands down one of the worst dealerships I've ever been to or dealt with in all my years of…read morebuying and selling vehicles. While I was at the store I personally witnessed the Hyundai manager Roman belittling the staff, outright threatening their jobs and just acting in an unprofessional manner. The fianance manager Justin walked out with a folder of paperwork and tossed it onto Lynseys (my salesperson) desk and told her "I'm not getting paid for this shit, you handle it" and threw it onto her desk. I would STRONGLY suggest you drive the extra 30 minutes to Woodbridge or Richmond for your needs. The owners of this establishment either don't care or have no clue how their management team treats his employees because this was the most tense/awkward situation I've been a part of in a supposed "place of business".