Great first experience with Carmax. We found exactly the car we wanted online (but out of state)…read moreand carmax shipped it here for a test drive with no obligation. The car arrived in a matter of days and we were on our test drive less than 20 minutes after arriving at Carmax. Thank you to our salesman, Russell Killcrece, who had us out the door in our new car that day without any high pressure sales tactics. He made recommendations based on our actual needs and gave good advice, I would certainly send family members to see him. We also did a trade in and had an online quote for the trade in before we arrived at the dealership. Nobody asked for my keys before we did a test drive and decided that we were going to buy. When we made our decision they did a quick inspection and ended up giving us more for our trade in than the online quote.

Previous damage on the car that was not disclosed to me. Passenger's side door was damaged severely…read moreand was independently repaired- not up to standard. Paint color on the passenger's side from the front to the quarter panel in the back is a different color from the rest of the car. Furthermore, on closer inspection at a body shop, there is a dent remaining and dirt in the paint scattered throughout the passenger's side. I contacted Carmax sales representative- Scott Snead and he told a service worker to tell me that the passenger's side including the dent and the dirt in the paint were up to CarMax's standards. Apparently, CarMax's "standards" are like having no standards at all. The passenger's rear tire was also leaking from its patch that CarMax had put on there so it's obvious now that damage occurred on the passenger's side that was undisclosed to me during the sale.

Pete was amazing. Very professional and kind. I was getting rid of 2 old cars and he made the…read moretransaction so easy. I was given cash for both and was happy with the whole process. Definitely would recommend

I contacted a couple of companies via their websites over the weekend, and Cash For Junk Cars…read moreTowing (aka JP Towing) got back to me Monday morning, and took my 1980's junker a couple of days later, leaving me with $100 in hand, a bill of sale, and a roomier garage. The other company got back to me a few days after that, so, too late. I was happy to be rid of the car quickly.

Excellent Customer Service.!! Mr. Williams is a great person and all staff in the store. Great job…read moreguys.!!! Thank you so much.!!! Also; AMAZING PRICES.!!!

DO NOT buy a car with them. I have a long story here, and make sure you read it before you buy ANY…read morecar from this dealership... I really wanted a Sorento, and I had bad luck twice the day I bought one from this dealership. It happened the 2 I was looking at, at the dealership in Manassas the one I wanted was sold the night before I went to see it, and the other was on hold and had a deposit. But Mazari Motors in Tyson's called me and said they had one there. I went to look at it. I called and texted with Sam making sure it was able to finance before I arrived. I told him how much I had to put down, and I filled out the finance information. I was told everything was good to go, and to be there by 4pm. He then went on with the financing... instead of a $350 month payment, he got it to $420. Wow, right... Again, I knew my credit wasn't the best, but I agreed. He told me that included GAP and a service contract warranty. For 12,000 or one year, whichever comes first. After I agreed to it and right after I was signing papers he told me, "The bank will call you about the loan. Don't tell them that you are paying the $1,500 on Friday. Tell them you put it all down today." That was a red flag I know... I got the car the last day of February, wasn't cold. I didn't think to try the air conditioning on the car. So, a week later, it was hot out. I turned on the air and guess what?! It didn't work. So I contacted the dealership, no response. So, I called the number to the Fredericksburg dealership on the contract. I talked to the ONLY person there who tried to help me with any of this, Crystal. I told her my situation, and said she would talk to her manager and call me back within an hour. Well then next day I called again. She asked, "My manager didn't call you?" I told her no one called. So she said to hold tight and she would get back with me. By this time it was almost a month since I got my car. I called again on a Saturday and got ahold of Crystal. I told her I had contacted the Tyson's dealership, and no one ever got back to me. My temporary plates were about to expire, and I asked about those too on top of the air conditioning. So finally, her manager (I want to say Bill) called me. He told me that I needed to contact the Tyson's location and to tell them I spoke with Bill and Justin and that I need the policy number for the service contract I have, and to ask for the plates. He told me they always want to take care of their customers, and want them to have a good experience. So I called. When you call there it's like calling someone's personal phone, "Hello." Very unprofessional. I called and spoke to a man and he said he will have someone call back. Sam texted me and said that someone tried to call me, but I was driving. So I texted Sam when I was home and told him about the plates and the air conditioning. He told me in order to get my plates I needed an emissions test. I told him where I live in Culpeper County, you don't. He told me I had to, and that I couldn't get my plates until then. So, I got in touch with Crystal again and told her. I told her how I wasn't getting help from them, and that I don't need an emissions test. By this time, there were several HOT days with my 3 kids and no air. I was livid at this point. So, Justin finally calls me. He made things sound great! He would get my plates taken care of and apologized, and then told me to call the licensed mechanic I want and have them call the service contract place (Wynn's Premier) to get the air taken care of. So, I finally did! Here comes the best part... it wasn't just the air conditioning that was wrong, how about the spark plugs, the leak in the coolant system, and about 5 other things that cost over $2,400... I WAS PISSED. So, after that happened, I texted Justin since I had his number and he told me to call with any questions. (I also wanted documentation of everything). I told him how much it all came out to. Asked to be refunded for this because NOTHING was covered on their Wynns Premier service contract. NO RESPONSE, ever to this day. They only care about money and not quality or their customers.

We purchased a new car from Maxkar Today Dave was our salesman he was the most professional,…read morefriendly person - he went above & beyond to get my sale completed , not one of these pushy sales people you find most places , he definitely made sure we were happy with the car and that explained everything as went through the buying process definitely made it very easy ! I highly recommend this carlot to anyone out there shopping for that new vehicle stop by and see them you will not be disappointed!!! Ask for Dave ! Thank you Dave & Your Team for you help in my buying my process we will be back soon for the hubby a new Truck Mr & Mrs Forrester

Zee Hashemi was very friendly and helpful with my purchase of my 2015 Q70 Infinity thanks Charlesread more

Enterprise should be more concerned about the quality of their inspections. Junk. The manager told…read moreus that this is a job and if the car comes off their lot with issues its is not his fault and nothing we can do about it.

Car I bought a 2021 Subaru Impreza is OK but a bit overpriced and I am being generous giving them a…read more2 star review my wife had forgot her purse and couldn't be put on the paperwork for title. She is handicapped and we need handicapped plates & I asked them if it would be a problem getting them with only me on title. Oh no I was told it will not be a problem. They knew or should have known that there would be a problem. Anyway the finance company they use. Capital One Auto Finance refuses to add my wife's name to the title. Told me the only way I could do that was to refinance or pay off the loan. So now I am force to refinance with another company. I blame myself actually more then them as we could have left and came back another day. I should have realized that being car salesmen like all of them the last thing they want a customer to do is to walk-out for any reason before signing the papers as you may not be back. I called them back & told them and was told I could come back and it would be taken care of. Not sure if I believe them, any way I will not be going back and I have to go through the trouble of refinancing when I didn't want to. All I can say is be careful dealing with any car sales people as they are all the same & will say anything to get you to sign whether it's true or not.

Absolutely Horrible Experience - Avoid Apple Auto Care…read more I normally don't write reviews, but what happened at Apple Auto Care deserves to be shared so others can avoid the stress and disrespect my family went through. We bought a car from them that broke down in less than a week. When we went back to address the issue, things somehow got even worse. The manager was unbelievably unprofessional--he called my wife out of her name, spoke to us with zero respect, and even told me to "shut up" while he was talking. I've never experienced anything like that from a business. When we tried to speak to the owner, he made it clear he didn't care at all about how we were treated or about the car failing almost immediately after purchase. This place has no professionalism, no customer service, and no integrity. Save yourself the trouble and spend your money somewhere that values customers and sells reliable vehicles

this is what they're using to deceive customers using catalytic cleaners and power washing engine…read morebay this was a lemon before I even pulled off the lot

Car buying process really smooth, helped us get approve and drive off the car with a nice infiniti…read moreQ70 within 2 hrs

horrible experience sold me a bad car that didn't start the next day and all tires are flatread more

I bought my 07 Chevy Suburban from 3 boys. I did my research on the SUV and took it to get checked…read moreout before I Bought it. I have had nothing but good vibe and help from the people who work there. I understood I was buying a used car and that any thing could happen.

Stay far away from this dealer. They lied and said the car had a good engine and transmission, 2…read moredays later both engine and transmission failed, I asked for a refund they said "no way take me to court I've been there before".

I found the perfect car for my son - his first car. The experience was so simple and the customer…read moreservice is beyond exceptional!!! I contacted the dealer and asked to set up an appointment to test drive the car I was looking at and their response was almost instantly! I test drove the car and my wife came with me the second time and we were sold! I could not recommend Spectrum Auto Sales more than enough!! The owners are so down to earth and the process was relaxing - not like other annoying dealers who follow you around and are constantly trying to pressure you into buying one of their cars. A++++++ Thank you guys again! - Gil Uribe

Fantastic people to work with. Sold us a great car at a very reasonable price. I highly recommend…read moredoing business with AJ and his wife. Wonderful people that really care about you.