Wow, looking at the other reviews, seems like others didn't have a good experience...I don't think…read morepeople understand that they're buying a USED car. It is not supposed to be in PRISTINE condition. If you want Pristine, then buy a NEW vehicle, then watch it depreciate as soon as you drive it off the lot. Used cars dealerships don't make much of a spread as you think. Lets say they buy a vehicle from an auto auction for 1k, put 1k in repairs in & then sell for 3-4k. Do you really get mad? It's a business & businesses need to make some profit. Anyways, bought a used Porsche here and had a very pleasant experience w/ Moh. He was able to show me the car and get it ready for me to test drive quickly. After purchasing it, he even got it detailed for me to take home. Management is super nice & professional as well. Paperwork was a breeze. One minor thing is that there's no parking in the lot, but I'm sure it was just bad timing. When I'm in the market for another used vehicle, I'll take a look @ Lucky Line first.

Melanie was lovely we worked to get a car delivered from VA to NY. When it arrived much later then…read moreexpected in the dark I could not "see" the car. There were dings and dents that I was not prepared for. To add insult to injury only 1 key. I called the dealer multiple times and never received a call back. The service was terrible.

Guinevere and the service staff at this CarMax location were excellent! We came from out of state…read morewith a faulty battery. We were towing a camp trailer and the battery died. We got a jump and went to the nearest CarMax because we have an extended warranty. Brad put a new battery in and within an hour we were back on the road! Highly recommend this CarMax!

My sales representative, Aaron Cadiere, was a true pleasure to work with from start to finish. He…read moreexplained the CarMax sales process to me in a friendly and professional manner and provided me with answers to all of my many questions. His customer focused attention, and the supportive efforts of all of his colleagues, made my concerns about the car-buying process go away. I would strongly recommend anyone seeking a car to consider buying through CarMax at the Fredericksburg, VA location.

Sady was my sales person she was very nice and professional. But when I gave partial payment to the…read moredown payment I had to wait a week1/2 to get vehicle. When we finally picked up vehicle, nothing was done no detail. Nothing was checked. One of the tires was bald but they did replace it. I bought vehicle at 81,000 miles in August. It only has 84.000 miles I have an oil leak and it's going to the power train and you can smell it burning it's a $1600 repair it needed a wheel alignment $200 .. the extended warranty that was given for the vehicle is useless. I'm a little disappointed with the other my purchase to say the less

Won a flyer, called to set an appointment. Get in there and some meat head attempts the whole sales…read morepitch. I mention that I have already gone through one of these scams with Koons before, and will not waste more than 10 minutes. He tells me straight up to my face that I welcome to leave now. Biggest scamming sacks of living feces I have had the displeasure of ever talking to. As I left, they were attempting to take advantage of an elder African American woman in her 70s. Hope she took my advice and got the hell out of there. Koons is a terrible company, and this location in particular should be investigated by the law.

I got a great car at a great price and was thoroughly helped throughout the process of having it…read moreinspected, registered etc. I would highly recommend finding a used car through United Motors!

From the owner: Welcome to United Motors, finding the right car for you is easy with our no-haggle prices and wide…read moreselection of vehicles. Please visit our website for the latest inventory. Get Your Car Delivered To Your Home. Hassle-Free just call our team we will be happy to assist you.

These people are crooks. They told me my loan was approved so I sent them $4K as down payment. Then…read morethey went silent. Eventually, they said my loan was NOT approved and refused to return my down payment. Crooks.

Run and don't look back. The face to face people seem nice,…read morebut something behind the scenes is not honest. The car pulled codes within hours after driving off of the lot. Over the next 8 weeks in dealing with the dealership we were promised it was covered by warranty and they would take care of it. It wasn't and they didn't. It took over 60 days to get out license plates. I had two sets of 30 day tags expire before getting plates. We received a letter saying our warranty had been canceled due to lack of payment, such when I followed up I found had been reinstated but over 14 days after we bought the car meaning there was a delay in the payment being sent. Repeated unethical practices made this a terrible experience that I would encourage everyone to avoid.

We purchased a new car from Maxkar Today Dave was our salesman he was the most professional,…read morefriendly person - he went above & beyond to get my sale completed , not one of these pushy sales people you find most places , he definitely made sure we were happy with the car and that explained everything as went through the buying process definitely made it very easy ! I highly recommend this carlot to anyone out there shopping for that new vehicle stop by and see them you will not be disappointed!!! Ask for Dave ! Thank you Dave & Your Team for you help in my buying my process we will be back soon for the hubby a new Truck Mr & Mrs Forrester

Zee Hashemi was very friendly and helpful with my purchase of my 2015 Q70 Infinity thanks Charlesread more

Terrible services here. Scam! They will have you apply for financing for vehicles that are already…read moresold. They pick and choose who they want to sell to and do not offer equal opportunity to purchase cars. They generally have ONE car in good condition and the rest are lemons. They tell you to check their reviews and majority are fake or posted by people they know...which still makes them fake. These are Shiesty dealers with no integrity and will put you in a worst condition than you started. They are really nice up front and after your dealing with beyond a loan shark. They lie about the vehicles, print the "car fax" and one rep will tel you everything and after you apply you won't be able to reach him again and the information from there will be completely different. It's only a matter of time before this business is no longer operating hopefully. Please be careful consumers...don't get trapped into this scheme!

Very kind and welcoming staff. They helped my father buy his car, a Lexus GS 350. They explained…read moreeverything in detail and provided very good customer service. They are not like other dealers, they take their time with the customer which I really appreciated. Highly recommend and hope to come again!

I live in Ohio but had been searching for a specific-option Mercedes GL SUV for a couple months…read more VIP Auto had an ad on eBay and I called with a number of questions. Hamid sent me all details on the vehicle then went out of his way to meet me early one morning in Northern Virginia to show me the truck before I hopped on a flight out of DCA. The SUV was exactly what I was looking for and exactly as it was described. Hamid then spent a week taking it to a local Mercedes dealer for me and having some maintenance and other items taken care of before my family and I flew back two weeks later to pick it up, have it for vacation driving, and then drive back to Ohio. Paying almost $50k for a luxury SUV from out of state was concerning, but VIP Auto was excellent with communication, paperwork, and scheduling. Hamid is very professional and came through on everything, far exceeding our expectations. I would most certainly buy another car from VIP Auto again or recommend them to friends. Even for buying out of state, the description and pics of the vehicle were fully accurate and Hamid answered all questions I had (and I had a lot!).

I don't know where to start. Reached out to VIP Auto and was greeted by Mallie. He's not a bad guy;…read morehowever, the vehicle I received was in horrible condition. I purchased a vehicle sight unseen and had a mobile pre-inspection done. I'll get to that later. If I had flown to VA, I would have saved myself the headache and the tens of thousands in negative equity. There were many scratches, dents, and touch-up paint all over the vehicle ($2,000). Cheap aftermarket AMG replica rims with snow tires ($3,500). Lower center chrome trim damaged ($250), driver headlight cracked. The interior was also in terrible shape. Cigarette burn in the headliner, missing rear console door ($185), overly discolored leather seats, rips in the leather, and if there is a clip to hold something together, it was either broken or missing. Two main clips that were broken and missing held the chrome strips on the door handles ($740), a car that is supposed to be quiet was filled with rattling noise when driving. After 3 months with the vehicle, the check engine light came on. Hooked it up to the computer; 3 cylinders are misfiring ($1,000 in parts, work done myself). The dealer wanted to charge $4,000. Rear window stopped working ($385). The mobile mechanic stated that the brakes were in excellent condition; however, they were as thin as a sheet of paper and squealed even when the transporter was backing the vehicle from the truck ($1,500). After five months, a significant leak occurred from one of the coolant reservoirs. I didn't know how much that cost because I had to sell the vehicle after having it for 6 months and driving less than 2k miles. My total was $46,560, and I sold it for $27,500 because it was in such poor condition. Almost $20k in negative equity makes me want to vomit! PLEASE DO NOT BUY FROM THEM!!!

First of all, i do not typically take my time to write reviews.... that being said, I am writing…read morethis review because of the ease of my experience in buying a vehicle from 3 Star and Tim. My experience with Tim was very simple, NO pressure, and super easy to work with. He was extremely accommodating, helpful and understanding. He allowed me to have the vehicle inspected by a mechanic of my choice, agreed to make a replacement of an item on the vehicle, and is also very well known and respected in the mechanic field in the local area. I had an issue with the aftermarket alarm/remote start system, that I was not familiar with. I pushed too many buttons and somehow tampered with the programming. Tim came out to my RESIDENCE to try and assist me with fixing it, on his OWN TIME, in the rain! That's customer service folks! I recommend Tim and 3 Star to anyone who wants honesty, respect and great service. It made purchasing a car very simple.

I had a major electric problem that a major national repair specialist could not correct. They…read morereferred me to 3 Star Auto. Results: Success! They have my business for life! RJA

Bought several cars from this dealership. Very fair and always tells you what the situation is…read moreupfront. Super affordable place to buy a decent used car!!