1. Advance Motors

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Stafford, VA

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Advance Motors

3.0 (2 reviews)
Open • 10:00 am - 7:00 pm

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Car Cloud Auto Group - Sludge buildup

Car Cloud Auto Group

(17 reviews)

Bobby and James were super helpful on getting me sorted out and treated me with respect. I have no…read moreregrets going through this dealer and got an amazing vehicle!

I wish I could give 0 starts. This might be the most unprofessional interaction I've ever had with…read moresomeone representing a dealership. I contacted this dealership about their 2019 Toyota Camry and made an offer based on the cars condition, multiple accidents in different occasion. They had every right to reject it, counter it, or simply tell me we were too far apart. Instead, their Finance Manager ( his name is Omid Ali) responded: "Kick rocks dude." Yes. The Finance Manager. When I called out how disrespectful and unprofessional that was, instead of recognizing that maybe this wasn't an appropriate way to speak to someone contacting his business about buying a vehicle, he doubled down: "As far as I know you're not even close to a potential customer." And when I mentioned that I had screenshots of the conversation, his next response was: "Ohhhhhhh nooooooooooooooo not the screenshots." You genuinely can't make this stuff up. Apparently, making an offer this Finance Manager doesn't like means you're no longer considered a potential customer and therefore don't deserve even basic professional communication. Let me be clear: I'm not upset because they rejected my offer. Reject it. Counter it. Tell me the price is firm. That's business. What I'm reviewing is the way someone holding the title of Finance Manager chose to represent this dealership when he didn't like a customer's number. And before anyone thinks I'm exaggerating or leaving out the part that matters, I'm attaching the screenshots. You don't have to take my word for anything. Read the exchange yourself. Ironically, he mocked me for keeping the screenshots. I'm actually glad he did, because they allow his own words to speak for him better than anything I could write here. If this is how you're treated before they have your money, I'll leave it to prospective customers to decide how much confidence that inspires about what happens afterward. I came looking to negotiate on a used Camry. I left with absolutely no interest in giving this business a dollar. Mr. Finance Manager (Omid Ali), when you happen to find yourself in a professional position like this, try learning two basics: respect and how negotiations work. Neither costs you anything. I certainly won't be spending my money here and I would never recommend this dealership to anyone!

E-Trade Auto Sales

E-Trade Auto Sales

(13 reviews)

Please review all of the comments prior to purchasing a car from E-Trade! I thoroughly researched…read morethe model of car I purchased and took a chance on this dealer. What a mistake! The windshield leaked within 36 hours of purchase, the emissions was not done when I was told it was, and now the car needs a transmission. All of this within a month of purchase. The limited warranty that they offer was not provided to me even though I signed the contract. They didn't send the paperwork in and my claim has been denied. They are too cheap to honor their commitment to me. I hope they all sleep well at night, ripping hard working people off! btw - the filtered reviews are not showing up in this rating. Review them!

They need another sales person. The gentleman that was there wasn't too friendly or really…read moreinterested in selling us a vehicle. Update 3/31/11 - So they sold me a truck and the heat didn't work in the back. Come to find out that there was a hole punctured in the line. I took the car back for them to repair and they said it was $600 to repair and asked me to pay half. No big deal. Then, the lens was cracked in the back, no big deal - they replaced. The side mirror was broke, they replaced with another broken mirror - still no big deal. BUT the big deal was that the idler arm needed to be replaced and the left front tire was gashed on the inside and it failed MD inspection --- Now I'm mad. So another $600 I have to put in this vehicle and haven't made my first car note yet. A lot of this is typical when buying a used vehicle. I suggest if you buy a car from this place, just make sure you have someone with you that knows about cars because they don't. They just know how to clean them and make them look pretty from the outside.

Off Lease Motors of Fredericksburg

Off Lease Motors of Fredericksburg

(4 reviews)

0/5 I had to edit my first review because at the beginning…read morethey treat you extremely well just to win you over and sell you the car. Once the deal is done, everything changes and the service becomes awful. No interest, no respect, and very poor customer service. Terrible experience. Worst dealer I've ever dealt with. Customer service is absolutely awful. They say one thing and do another. There is zero transparency, no communication between their own staff, and they are extremely dishonest during the negotiation process. We came to get our stuff AND THEY STOLE A COACH BAG I had in the back seat! Can you believe that???? We were misled and deceived with the contract. When we asked for a copy of the contract (which is our right), instead of helping us, they blocked us from their phones and completely cut off communication. Nothing ever gets resolved -- nobody takes responsibility. When we told them we would go to the DMV to clarify the situation, their response was unprofessional and aggressive: "Do whatever you want", and they stated they would not return the vehicle. On top of that, they told us we had financing through an external lender, only for us to later find out that they secretly put us into in-house financing without our consent or knowledge. This is extremely unethical. DO NOT accept their in-house financing -- it is the worst mistake you can make. This dealership operates with deception, poor ethics, and complete disregard for customers. Save yourself the stress, the time, and the money. Stay far away from this place.

We just bought a Sequoia from this place in August, first thing I noticed was nobody spoke a lick…read moreof English. Luckily I knew some Spanish and was able to work with them. Very friendly, and 100% willing to work with you. Looked at about five different Sequoias at five different dealerships and nobody wanted to work with us. We came to this location and I must say it impressed me. They fixed the items on the vehicle and then some and dropped the price twice for me. Great and easy to work with my thanks to Leo (manager) of the dealership was great! There were a few small things here and there. But Leo made sure it was corrected and was in good communication with me regarding updates and other questions I had. Great manager. But if you're looking for a used car always do your homework and understand what you need to look at/for. And make an educated decision you could walk away with a diamond or could end up with a lump of coal. Good luck out there especially with new car prices going up $$$.

Advance Motors - usedcardealers - Updated October 2026

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