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    E-Trade Auto Sales

    2.0 (13 reviews)
    Closed 10:00 am - 7:00 pm

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    Car Cloud Auto Group - Sludge buildup

    Car Cloud Auto Group

    (16 reviews)

    Bobby and James were super helpful on getting me sorted out and treated me with respect. I have no…read moreregrets going through this dealer and got an amazing vehicle!

    WARNING don't go!!!!…read more Went here for the first time to look at a car and ask a few questions. Right from the start, the service was disappointing. The salesperson barely engaged with us--answered questions in a nonchalant way and kept walking off mid-conversation. We came back the next day ready to buy. We test drove the car, liked it, and were prepared to pay cash. We sat waiting to speak with the sales manager, who walked by us three separate times, each time asking what car we were interested in and saying "I'll be right with you." He never came back. Instead, he stood nearby having casual conversations while we waited--completely disrespectful of our time, even after we explained we needed to leave early because my husband gets up at 3 a.m. When we finally tried to move things forward, we made a very reasonable offer. The car was listed at $8,900. We offered $9,000 out the door and even said we'd handle taxes, tags, and title ourselves. They came back at $9,900--$1,000 over the listed price--claiming it was for "document fees." When I asked what that meant, I got a vague answer about "things behind the scenes." No transparency at all. Their fees are outrageous and completely unjustified. They then said they could "take $100 off," bringing it to $9,800--still a terrible deal. The sales manager never once came over to speak with us directly--not that day, and not even the next day. He couldn't even give us the courtesy of a follow-up conversation. We made our final offer of $9,100 out the door and again said we'd handle everything ourselves. The next day, they casually responded that the price wasn't coming down and asked if we wanted to come get the keys. Absolutely not. We ended up buying the same car--same year, different color--for $6,700 elsewhere, with one owner (unlike the one they claimed was one-owner but wasn't). This place is unprofessional, overpriced, and lacks basic customer respect. Save yourself the frustration and go somewhere that actually values your time and business.

    610 Ultimate Autos

    610 Ultimate Autos

    (18 reviews)

    Marcos sold me a car in May of 2021 that appeared to be good but as soon as I got it home in DC the…read morecheck engine light came on. After Audi of Bethesda Dealership did a $900 diagnostic because it's a Audi hybrid I was told the engine would have to be taken out and the timing chain would need to be replaced which is a $9000 repair. The warranty I bought through my credit union would not repair because I only had the car for a few days and it didn't have at least 500 miles on it. Resultingly the credit union returned my $3000 I paid for the warranty. I reached out to Marcos and wanted to return the car to but he would not take it back. I guess that what I get for paying for the car outright. Marcos owns an electric car which he mentioned to me and that he is saavy with reprogramming computers in cars. Thus, I believe he tinkered with this vehicle computer to get it sold before the engine light came on. Marco referred me to an "Audi Specialist" in Manassas who gave me false information about the car but not before he sqeezed me out of $1200 in repairs. He claimed he fixed the problem and turned off the check engine light so I could drive it the 500 miles for a warranty to fix the problem. BIG FAT LIE!!! Once I got a warranty with Car Shield and the 500 or so miles, I took it to the dealer again and got the same diagnostic. I contacted Car Shield after I put it back in Audi of Arlington and they came in with a forensic engine specialist that put cameras through the engine to prove they were not responsible for the issue. According to the computer it was able to provide a freeze frame of the actual time and date of the original check engine light after I got the car and of course it was before Car Shield warranty was obtained. I was stuck with a car that needed fixing so I took it to another Audi repair shop in Pasadena, Md that offered to fix it for $3600. That did not happen!! He made so many excuses such as my dog died, Covid issues, parts stuck on ships in the ocean from Germany, blah blah blah. The car left his shop worse than it came in. To sum it the horrible experience Marcos sold me a lemon and I would never do business with him again.....The saga continues. please see Criswell Audi of Annapolis and Paul's Automotive for the remainder of this dumpster fire of a story.....

    Nothing but great prices and even better service. I found exactly what I wanted with no hassle!…read moreMarcos and the team are professionals in this business. Keep up the good work!

    E-Trade Auto Sales - car_dealers - Updated May 2026

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