After posting a review regarding a negative experience, Myting immediately reached out to discuss…read morethe issue, and was honest and completely accommodating. Credit where credit is due. Thank you Pohanka of Fredericksburg.

I have had all of my services done at Pohanka Honda for the past three years and will continue to…read moredo so! Recently, James and Preston completed my safety inspection. Service was quick, and they were both informative and friendly. The Pohanka Service department always exceeds my expectations!

While we didn't end up buying a vehicle here, Jasper was very kind and patient, answering all my…read morequestions. We were coming from a long distance so before traveling he even took the time to share a video of the exterior and interior of the vehicle for us, pointing out any flaws so we knew exactly what to expect. Very much appreciate the help and honesty!

To hard to deal with wouldn't provide more photos of the underneath the car. And they have crazy…read morefees. Sorry no other dealer charges 495 dollars transportation fee on a local trade used car. Much less a tax to pay for your business license oh let's not forget 40 dollars to mail paperwork. Then you get the 899 dollar processing fee. They feed themselves right out of that deal with me.

Great staff! Very knowledgable, friendly, helpful and efficient. I was in and out within a couple…read moreof hours. Prices were very reasonable for luxury cars, and they didn't try to hide anything from me. Even after I purchased the car they were willing to answer my questions that I forgot to ask when I was at the dealership. I was even told I could come back and trade my car in later if I saw something else I liked. This is a very honest and hard working crew and I'd recommend buying a car here again. I'll go through them again for my next car as well.

I had a very disappointing and honestly concerning experience dealing with this dealership while…read moreattempting to purchase a 2022 Mercedes EQS. Communication started off normal, and the salesperson Moe did provide requested videos and a CARFAX report, which I appreciate. However, once I asked for a straightforward out-the-door (OTD) price including all taxes and fees, the entire process changed. Instead of receiving a basic itemized OTD breakdown--which is standard practice at most dealerships--I was repeatedly told that I would need to complete a credit application and get approved before any pricing would be discussed. Even after clearly stating that I was an out-of-state buyer with pre-approved financing, I was still refused a simple total purchase price. I found this extremely frustrating and non-transparent. Asking customers to submit to a credit application before disclosing the full price of a vehicle is not a normal or reasonable buying process, especially when the buyer is simply requesting a total cash/financed OTD number. At that point, I no longer felt comfortable continuing the transaction and chose to walk away. In my experience, transparency around pricing should come first--credit applications should not be used as a condition to disclose basic purchase numbers. I would strongly caution other buyers, especially those with pre-approved financing or out-of-state intentions, to confirm full OTD pricing upfront before proceeding with this dealership.

This was one of the best car buying experiences I've ever had. Rick and Aron are very honest,…read morefriendly and go the extra mile. Most small dealerships like his buy and sell junk, but not Rick. You won't be disappointed. Thank you guys, I'll be back in the future!

Had a good experience shopping at TJ auto sales. Made a long drive from Gaithersburg to…read moreFredericksburg but ended up with a car. TJ was considerate and friendly. Not pushy but could have been a little more flexible on price. TJ himself is very friendly and easy to talk to. He will sell you a good product at a fair price. After driving my car for two weeks, having it Maryland inspected and getting a great big thumbs up from my own mechanic, I know I got a great car at a great price. Overall I would highly recommend his place.

By far the worst car buying experience of my life. Purchased vehicle a few months ago from this…read morelocation. Car appeared to need a few repairs. Salesman stated they would fix the items and that car would be ready to pick up in a few days. Upon picking up vehicle car broke down. They picked up vehicle and did just enough to get it back on the road. After getting the car back a second time it continue to have problems, died again and ended up needing several hundred dollars in repairs. While I realize that used car purchases are as is this was absolutely ridiculous! Come to find out they purchase their vehicles from an auction house. I could have done that and just took my chances on the sale. Oh and it took forever to get my hands on the car title! Buy from them at your own risk.

First of all, i do not typically take my time to write reviews.... that being said, I am writing…read morethis review because of the ease of my experience in buying a vehicle from 3 Star and Tim. My experience with Tim was very simple, NO pressure, and super easy to work with. He was extremely accommodating, helpful and understanding. He allowed me to have the vehicle inspected by a mechanic of my choice, agreed to make a replacement of an item on the vehicle, and is also very well known and respected in the mechanic field in the local area. I had an issue with the aftermarket alarm/remote start system, that I was not familiar with. I pushed too many buttons and somehow tampered with the programming. Tim came out to my RESIDENCE to try and assist me with fixing it, on his OWN TIME, in the rain! That's customer service folks! I recommend Tim and 3 Star to anyone who wants honesty, respect and great service. It made purchasing a car very simple.

I had a major electric problem that a major national repair specialist could not correct. They…read morereferred me to 3 Star Auto. Results: Success! They have my business for life! RJA

So, I took my 12-year-old car to the dealership for its annual state inspection. A few hours later…read moreI received a call and video from the service manager and mechanic telling me several steering parts were defective and repairs would cost me over $4.4K. None of the repairs had an impact on passing the inspection. Shocked, I felt something was not right so I picked up my car and told the dealer I will seek a second opinion. I found Favio on Yelp and sent him screengrabs of the video sent to me from the dealer. He contacted me immediately stating we need to talk. He told me that the parts were not defective and this is a typical tactic dealerships are using against owners. He also said he could not in all honesty perform repairs when they are even warranted. Favio has made a new customer for life!

Worked with Favio at The Turning Wrenches to have my inner tie rods replaced. He was great to work…read morewith, punctual, responsive. He gave good advice and was honest. I was extremely happy with the work and three price was extremely reasonable .

Bought several cars from this dealership. Very fair and always tells you what the situation is…read moreupfront. Super affordable place to buy a decent used car!!

I got my dream car here at a great price compared to other dealerships in the area. I test drove…read morethe car and was given a few days to decide if I wanted to move forward. When I came in, Christian explained the whole process to me and we were able to close the deal very quickly. The financing offered a competitive interest rate. The car is flawless. Definitely grateful to have done business with charge auto sales!

From the owner: Used Car Dealership serving Northern Virginia. read more