We recently had a metal piece in our tire and stopped by Mr Lube to have it fixed. Gurshant was wonderful and patient enough to help us and explain to us what was going on. He took his time to fix the issue while we waited. Great customer service and we will definitely be back in the future read more

Attended Coquitlam location on Barnett for an oil change yesterday morning 19th December 2025. The service was pricey and I found the attitude of the staff to be lackluster at best. They appeared to have difficulty on deciding which oil filter to install and I have concern that the wrong filter was used. This morning , 20th December my car is now leaking oil onto my driveway. I am now forced to return to Mr. Lube in attempt to determine the cause of the leak. I do not expect that I will receive much satisfaction and just know that I will probably end up having to take the car elsewhere to rectify the problem. Do not use Mr. Lube for your oil change and I will certainly not make the same mistake twice. read more

I went in for an oil change at the Mr Lube on Arbutus Street. After a few days when I pulled my truck out of the garage I noticed a large pool of oil on the floor. When I called Mr Lube about the oil they asked me to bring the vehicle back to them to inspect. I checked the oil dip stick and it was down about 1/2 litre... as I live approx 50kms from the Mr Lube location, it was a big inconvenience... when they inspected my vehicle, they told me it was left over oil from the oil change that sits on a panel under the vehicle.... Not sure why they did not clean that spilled oil as it was a real pain and time consuming as well as worrying about the problem. This was a big lack of proper service and laziness by Mr. Lube, I will never use them again. read more

Would not recommend to use Mr. Lube in Coquitlam, Burnet Hwy. Came to change my winter tires, changed it, and told me to come back next day to tighten the lug nuts. Not clear why they couldnt do it the first time. The next day, found not enough pressure in my both tires. They adviced for the additional coast will fix it if i wait long queue. Eventually, i just contacted another services ,and they fixed it quickly,efficiently and respectfully. I really recommend everyone to use Westwood Tires services, Coquitlam Felt like Mr.Lube is a big scamm read more

Told the guy I was there for a tire repair because I had a screw in my tire so he said yes wait in line. Waited for about 30 minutes to have a guy come out and say something about they can't do repairs go to Walmart to find a plug and come back and lineup. What a waste of time. Either do all tire repairs or don't do them at all. read more

Damaged my transmission after recommending I get a flush. Went back to get it looked at twice because it was running weird and making noises immediately after but they said it was normal and keep driving. The issue persisted until my car stalled in front of a moving vehicle and we almost got hit. Out of fear I took it elsewhere and they noted the wrong fluid was used and there was metal shavings inside. I paid a huge bill to fix it. Mr Lube denied it was them but assured me the technician had been fired because he sucked. They offered to refund the cost of the flush, but I was still out over $900.00 for the repairs on something they damaged. During the process I was lied to and passed around. It took 2 months to even get the refund for the flush credited. No integrity here unfortunately. read more

DON'T GET ANY WORK OF ANY KIND EVER DONE FROM THESE RIP OFF MERCHANTS. Well if I could put in an negative star rating I would max it out... my daughter brought her car down for a regular oil change and they tried to get her to do as many extra unneeded things like fuel flush, specialty oil filter (an 07 Mazda 3 doesn't have a special oil filter!) would have cost her over 300 bucks if she didn't tell them no. keep in mind we purchased the car with full maintenance history all clear when she started the car as instructed all of a sudden there is a loud noise and ticking noise that was not there before. they tell her it needs to go to a mechanic to have it looked at and they didn't do it... funny that. I took it to our regular mechanic about 50 meters away and in short order they were able to confirm no oil change done and the motor is now fried and has to be changed. I have paperwork from the two previous red seal mechanics say the car is in great mechanical shape and no issues amd now I'm in for a 3k repair bill with zero acknowledgment of any error from this place. angry does not begin to explain my feelings at these guys. read more

Quick, good reliable service but a bit pricey. I don't min paying a bit extra for the convenience. Multiple locations and consistent between all locations. I always bring my car here! read more

Mr. Lube - Getting an oil change - Auto Repair Near Me - Coquitlam, British Columbia

I usually take my dad's car for servicing to my mechanic, but he decided on his own to save me some time and take the car to Mr Lube in Coquitlam for an oil change today. Being that my dad is 80 years old, I have a suspicion that he may of been victim of a forced upsell/scam. After his oil change, as he went to start the car, coincidentally at that moment his car battery decided not to start. The service people told him his 5 year old battery needed to be changed. After "upselling" him with a $200 battery, he was able to go home. There may be a small chance his battery was old, but I tend to think it's highly suspicious that his battery SUDDENLY died after a simple oil change, right in the shop. How about a jump start instead? This is why i will NEVER take my cars to this Mr. Lube shop in Coquitlam. The entire idea of the upsell oil change industry makes me sick. read more

I went in for an oil change and was told I needed an engine flush. I said I didn't want to pay any extra but was told it was necessary due to the km's (160K). This was done and I thought it odd they put something in my gas tank as well. I then get told I need a new battery and if I buy one I could get 15% off... My battery had no problems and this made me very uncomfortable. I declined and messaged my boyfriend when they gave me a $200 invoice to pay. They had my keys hostage and front door down so I was forced to pay. My partner came and we confronted them about the poor experience and they shut down and wouldn't explain why they did the engine flush. I was extremely disappointed with this service. read more

Friendly staff and I didn't have to wait too long on a busy Saturday. They checked everything out on my car but they did not pressure me to get more done than I needed. read more

My first time here, i had a good experience, got a newspaper and water. Good service today, thanks Angrej! read more

I wont recommend this Auto repair service, they delay your work even when they have time and they can do their job right way. save your time and money in another auto repair. read more

I should know better, I really should. The only people who go to Mr Lube are people who (a) don't know much about cars or (b) just want to drive in, get dealt with, and be done. I am both of these people, so I've been going to various Mr Lubes on and off for years. However, this last visit will be my last. The only reason I went to Mr Lube was because my check engine light came on Saturday night, and I wanted to have it checked out, and my regular guy is closed on Sundays. I wanted to have someone read the code so that I could figure out how to deal with it. Same old story, asked for an oil change, got upsold on a lot of things, so my bill was $653 (seriously). Asked them to diagnose the fault code that triggered the check engine code (the reason I came to this crappy joint in the first place). The guy told me "it's not significant, don't worry about it, I reset it". I told him I'd like to know the code and he said "Well, we can't give it to you, we reset it. But it's not a big deal." Drove away, literally 2 minutes later, the check engine light went on. Went over to a friend's house today, and they have code reader. Well, the code refers to "Evap emissions control system vent valve/sol malfunction", which is kind of a big deal and wasn't going to be fixed by the $600+ lube I just bought from these crooks. read more

I'm a regular here at this location but today's experience made it worthwhile for me to make a review. Of all the times i've been here, today was perhaps the best. My service tech was Singh and I believe that his approach will bring back customers like me. The previous times I was here, I felt like i was over sold things like engine flushes, fuel line flushes, etc. I really hated that. Singh only asked me if i wanted my cabin filters changed and I appreciated that. As a customer, you just need to know that they are not your one stop for everything. Come here to get your oil and filter changed, that it. Friendly attitude, honest approach, that's all i ask for and I received it this morning. Thanks again Singh and I hope I get you next time I return. read more

First time here today and I will be a forever customer. I told them about my awful experience at Castrol lube where they totally ripped me off. Here I was treated with courtesy and the service was above and beyond anything I've ever had. I had asked about the work that was done at Castrol and they told me that most shops try to up the services and sales, and that I would've never needed in the lifetime of my vehicle what Castrol sucked me into. I was not pressured to receive any other services here. Today they made a loyal customer. read more

I KNOW this is a long post but please read before you head into Mr.Lube for any service. I drive a 2009 Honda Civic, extremely low kms and I've had ZERO problems with it. Two months ago, I went to Mr.Lube for an oil change. I normally go to Castor Oil across the street but since I was heading east I decided to go to Mr.Lube. This ended up being the worst decision of my life. There was a short wait when I got there. When I was next in line two gentlemen offered to help me with the service. Gentlemen #1 was asking me what service I wanted and Gentlemen #2 was the one doing the actual oil change. The first guy started making small talk. He began to tell me how he services oil changes at his house for a lot cheaper and asked me for my number. I was caught off-guard since I was in the middle of texting a friend. I laughed and said "no thanks". Red flag #1 The oil change was quick. Typical upselling but I kindly declined and proceeded my way home. I was in a rush to get to work so I was happy the oil change was quick. I started driving up Thermal Dr (a HUGE hill) and my car started to rattle. Soon after, my car engine light began flashing and my car started ROLLING backwards onto incoming traffic (it was also rush-hour). I am NOT being dramatic. I thought I was going to smash into a car behind me and I was going to get seriously injured. My instincts allowed me to crank the wheel and luckily my car went backwards into a driveway. At this point, half of my car was sticking out but luckily the cars behind me were able to go around me. You can only imagine how I felt at this moment. I quickly called Mr Lube and told them a rep needed to come and check out my car IMMEDIATELY as I was going to be late for work. He took 27 minutes to arrive. Thermal Drive and Mr.Lube is about a 5 min. drive. Red flag #2 I was late for work. The rep came and apologized and told me the guy who was replacing my oil change did not put the cap back on. He topped up my oil and said I should no longer have any issues. I demanded the managers phone number. In the morning, I was off to work and my car started rattling again. This time, my car just STOPPED... in the middle of a side street. This time, my engine completely turned off. Once again, I called Mr.Lube and I told them this was EXTREMELY unacceptable. This was going to be my 2nd time being late for work. They told me they would pay for the tow truck and reimburse me for my taxi. During my shift, I got a phone call from the manager and he informed me due to the lack of oil in my car, my engine had seized. Excuse me??????????? At this point, I was furious. I went back to Mr.Lube to discuss this issue. The manager offered me ONE free oil change for next time. I argued. He said "Ok, come back for TWO, we are deeply sorry" What the HECK?! Seriously? I will NEVER return even if I had life time of free oil changes. In all honesty, the manager DID try to fix this issue. He ordered a used engine from Surrey to get it fixed and have similar kms put into my car. Did I trust this process? Well, I didn't really have a choice. In the meantime, he told me to go rent a car and he would reimburse me. ICBC couldn't do anything about this issue since it was a human error. The point of this story is that I had a crappy experience and I'm still very bitter about it. He did everything he could do but now I feel like my car has depreciated in value. When I got my car back, my coffee cup from Starbucks was still in my car (they couldn't even throw it out). My car was filthy because they had it for weeks. Obviously as you know, cars are VERY expensive. I am at school full time and I work my a** off working and saved up for this car. I told Head Office this issue and they weren't sympathetic at all. They acted like they didn't even care. So here I am, giving this review on Yelp. Be careful when you go here because you might end up with a seized engine. read more

I have gone here a few times for engine-oil changes ONLY. I have never had a problem. I know cars and I know that ALL automotive service businesses DO try to up-sell their services. So, when I arrive and the service writer stands by my window with his clip-board, I say "CHANGE THE OIL AND FILTER ONLY, PLEASE. PLEASE, DO NOT CHECK ANY OTHER FLUIDS OR FILTERS. ONLY DO THE OIL AND FILTER CHANGE! AND BE CAREFUL WITH THE DRAIN PLUG: DON'T STRIP IT!" This means; don't check my transmission oil; don't check my P/S or brake fluid level, don't check the differential oil, don't check my air-filter, or a n y t h i n g else, please! He now understands to do one thing only, the engine oil and filter change. Obviously, the service writer is tipped off that I have some mechanical knowledge and that I DO NOT want any other service done to my car. Do this and (if you are a mechanical neophyte) get a second opinion on anything else. You should not have any more problems. BTW... car dealerships are exactly the same. I can tell you some doozies... :-) read more

Just came back from my oil change at Mr Lube . Excellent customer service and great experience! All employees were busy ,thorough, polite and answered every question. Will return again! read more

I am Mr. Lube customer for over 6 years, but mostly I did oil changes in Vancouver. In the recent time, I was in Coquitlam and saw this branch and decided to get there. But it was a terrible experience. They try to change the oil but they came up with a problem that my car dipstick fell down in its tube?!! That they could not change the oil, I saw the guy who was playing with the dipstick head and remove the O-ring but I did not know that he was going to break it. Anyways, they just introduced me to a mechanic to take out the dipstick which he suggested 160 bucks for it. I took out the dip in Canadian Tire for 65 bucks!!! These guys are terrible!! When I asked why this happened, the manager replied that you did not change any oil here if you are not happy you should get back to the branch that you are working with??!! read more

Came here for a quick oil change at 5pm, only had to wait 15-20 min... best part was when he offered us a coffee or hot chocolate! The oil change was super fast, only a few min. Will definitely come back! read more

AVOID MR. LUBE! My first time to Mr. Lube was a horrible experience that will never be repeated. As the other reviewer said, "what a rip off!" I came in for a simple oil change and the guys there were trying to up sell me on everything, made me feel as though I didn't maintain my vehicle which is not the case. I do everything the dealership expects me to do for warranty purposes. Yes, they give you a free newspaper and offer coffee. Why? I don't know. I was asked repeatedly to turn on my car, flash each blinker, tap my brakes, turn off my car only to be asked to do it again. "okay Miss, we'll leave your car running for 5 minutes". Okay, I'll read the paper. In the meantime, I'm being bombarded with questions, recommendations for premium oil. The kicker is I'm told that I need a transmission flush. My dealership recommends that at 96,000 kms and I'm sitting with 71,000. WTH? Uh, no. Not having a flush that will cost an additional $350. (Yes, $350). My car is still running and all of a sudden it sputters and the guy says, "Uh miss, can you turn your your car off?" So I do. I'm told that I need a new air filter. The one they showed me indeed looked like it could be replaced so I agreed. Apparently they had taken out the air filter with the car running which made it sputter and stall. NOT RECOMMENDED!! So when all is said and done, it costs me $115 for an oil change and air filter. Fine. I start my car and the battery is dead and I'm blamed for this. My car has never done this before. Battery boost and I'm outta there. Fast forward and I'm heading away for the long weekend for my husband's birthday 2 days later and my SUV is acting up, stalling and no power at take off. We are approaching West Coast Nissan so I call to say I'm bringing my Murano in. These guys accommodated us last minute and ran a diagnostic on my car. What's wrong?? Mr. Lube did not assemble my air box (air intake chamber) so it was sucking air. Quick fix by Nissan and we were on the road again. However, Mr. Lube received a very nasty call from me. This was the absolute worse experience I have ever had when maintaining any of vehicles. Avoid Mr. Lube! read more

I have been going to Mr Lube for years. It's convenient to where I live, but I've always hated the scare tactics they use, like look at your transmission fluid, there are metal shavings in it! This is completely normal by the way. Yesterday I went in for an oil change. The guy pulls my vehicle up on his computer, and says that I need my differential oil changed. He shows me the computer screen, and there in bold it says $59. I agree to this. A while later, he shows me the screen again, it he points to synthetic oil. I say ok. Then I get the bill, expecting about $120. Nope, not so much! The differential fluid change was $119 plus the bill added a $20 service fee. For what? So the total was $218. I asked the guy why it was so much and he said because of the synthetic oil. I said, but you showed me a price of $59. He then goes on to say the screen he showed me says from $59. What a sham! I will never go back here again, and I'll be sure to tell my friends about my experience too. Jim Terliving, I just lost a lot of respect for you. read more

Went in for an oil change and tire rotation and they charged me 14.99 extra for tire balancing which I did not ask for. When I told them I didn't ask them to do the balancing they said it had to be done and that they would only charge me for one tire instead of two which turned out to be 14.99 per tire. 14.99 for a tire that was already balanced from the beginning. Their excuse was it was off by an ounce. An ounce is 0.0625 pounds..... This place is a rip off and the way they do business is ridiculous. I'm never going back to Mr lube again. Btw when I looked up balancing tires after rotating, it said once a tire is balanced, it does not need to be rebalanced even if rotated. read more

Extremely Dishonest - But convenient. I think all Mr Lubes are run the same way, they get you to come in with the convenience of a quick and painless oil change but proceed to blatantly lie to the customer about the condition of their vehicle trying to upsell other services. This one here, told me that all of my fluids (front and rear differential, transmission and transfer case) needed replacing when I had just had both differential and transfer case done at my real mechanics. If you go in with the intention disregarding everything they say and only get the oil change you'll probably be ok.. but why reward dishonest business practices? There are hundreds of shops to get your oil changed. read more

If you are going here, do not get sucked in to the metal shavings thing. They are scamming you and it's part of their routine. I had a new used car to me so I did everything they suggested because I figured better safe than sorry with a car I don't truly know the history of. The oil change turned into a $400 service, and I have no idea if half of it was actually needed. But whenever I've brought in my newer cars they won't try this stuff because they know new car owners won't fall for it. Stick to the basic oil change and you will be fine here. Don't get sucked in. read more

Been here once and probably won't return. All of the staff seemed to be on training day or something. I didn't really get the feeling that anybody new what they were doing except the foreman ( for lack of a better term) anyways, everything seemed fine but they were trying to upsell me on everything! As it turns out I needed a new air filter as it was quite dirty. But I had to decline everything else as I really just wanted an oil change! read more

Recently went to get a oil change and was advised that I had a transmission leak (which I did already know about). I was given some good advice as to what to do as I do not intend to keep my old car for much longer. The service was friendly and the staff went above and beyond their job (which was to do a simple oil change). I found the staff to be honest, which I appreciated and they topped up my coolant for free as well. I understand that they typically top fluids up for free. As someone in the customer service industry, my standards are high. I like to make a point of commending good customer service when I receive it as I, unfortunately, am usually disappointed. read more

This place is a trap. They play on the fact that you don't have a mechanic mindset and they pressure you into buying unnecessary things that you never originally came in for. All I wanted was a simple oil change... I don't know what part of that was confusing because they harass you about filters and tiny metal shavings in my transmission which has been a story I've heard from others before me. Might as well have told me that the unicorn in the engine is looking a little worn out and need an upgrade. You never know what lie can bring in an extra $$$. These employees are simply salesmen with the honesty of Bernie madoff. You do not need these people to rip you off and make you feel bad for not using synthetic oil. Do yourself a favour and take it elsewhere. You'll be glad you did. read more

I went to Mrlube on march 3rd 2019 for an oil change and new wipers. I told them to only do this service and not to check anything else. 3 employees kept coming around my car, one distracted me while another one tampered with my battery. Then told me to start my car of course it would not start. They told me I needed a new battery and my battery was no good. I told them I am not buying a battery because I know they are scamming me. I told them to jumpstart my car so I can get out of there, they proceeded to get a dead battery cel to jump start my car and of course my car still will not start. I knew it was a fake battery. I got angry and made one of the employees get there car from the parking lot and jump start my car. They distracted me again but I still saw an employee put the wire back to my battery. Of couse my car started and my battery was fine. They had disconected my battery and tried to sell me a new one. All three employess were in on the scam. These people are crooks and scammers and lie right to your face. Do not go to Mrlube. read more

Worst customer service ever!! Waited in line over half an hour! When my turn came they tried to rearrange the lines and put me two cars behind! These guys are an overpriced joke!!!!! read more

As most of the posts have already said: DON'T GO THERE! I came here for a $54.99 oil change and got a $158 bill. This appears to be a family business; the old guy (likely the owner), seemed friendly enough; he offered to check the cabin filter, "Why not? It's free.", he says. I see the cabin filter, and sure enough it is dirty, so I said okay. Big mistake. Ask for the price first (then get it somewhere else). He charged me $70 for a cabin filter for my caravan, PLUS an extra $11 for "Special filter charge $11". I asked what the $11 was for; he said my filter is not a standard filter. I called Canadian Tire and my car dealership when I got home. They both quoted me $19.70 for a cabin filter for my vehicle. read more

Visited Mr Lube first and last time.My wife took in vehicle for oil change Was recommended need to flush replace transmission oil. Really. funny thing the transmission was replaced with a new one less than 5000Kms ago. ( 6 months)ago. When I called them they tell me Oh, the trasnsmission oil could look like it needs replacing after 5000kms. Either there not trained or are upselling un necessary work. I really expected better from Mr Lube. read more

I brought my 2011 Tacoma for an oil change, and they left the rear differential plug out and It cost me over $2700 in damage. Sarang the owner says he will not pay for any of the cost. He claims to have video of all services done there but after several requests he still won't show them to me. I WILL NEVER USE ONE OF THESE SHOPS AGAIN. Warranty Approved don't mean a thing if it's negligence that caused the damage. I never knew how common it was for these shops ripping people off and causing damage to vehicles until I became the fool replacing the rear end of my pick-up, read more

I gave Manny the wrong weight for the oil in my 6.5TD truck and he was great about fixing it. Had to charge me for the 4 litres that went in because of my error but they flushed it out for free. Very nice guy and great service. Even gave me a coupon at the end! read more

I went to this MR. Lube on Barnett Hwy and got a oil change done. I also needed to get my battery changed for my car. They told me they would get the battery from lordco and I would only have to pay for whatever they paid lordco for the battery and they would install it for free as I was already in the middle of getting a service by them. When they gave me the invoice they charged me $440.00 for the battery. It didn't seem right so I asked to see the lordco receipt which they said they didn't have so I paid the $440.00 for the battery and $200 for the other services and left. Afterward I called the same lordco they went to and got a price on the exact same battery and they told me it would be $220.00 but even less for someone who has an account with them and which Mr.lube does. I went back and told the manager and demanded to see the Lordco receipt which they now magically had and the receipt showed they only paid $180.00 for the battery. The manager continued to try to argue with me about the price until I threatened to go to cbc market place and expose this scam company. At this point he panicked and didn't have anything to say so he returned the price difference to me. I will never go here again. They lied to me and tried to scam me. Please be aware of the Mr.lube on Barnett Hwy and avoid this place. read more

I will never go here again. I needed a quick oil change for my Subaru. They tried to upsell me on everything, including the replacement of a clean air filter that I had recently replaced, The tech then showed me what he claimed was a sample of my differential oil, which was black and contained large bits of metal. He said the dealer charged $200 to replace it, and they were going to charge me $100. One shouldn't see large bits of metal in diff oil, so either something was really wrong with my car, or this was a scam. I declined the diff oil change and took the car into the Subaru dealer in Langley. The dealer asked me if I took the car to Mr. Lube (!!!) and proceeded to tell me that Mr. Lube tries this tactic all the time. The fluid did not need to be changed for another 31,000 km, and Subaru charges $96 to change it plus fluid cost. However, for piece of mind the dealer checked my diff oil for free - it was perfectly clear and contained no metal bits. So what happened here Mr. Lube? I have no confidence in this business and will rely on the Subaru dealer in future. read more

wouldnt give them one star. beware!! they will prey upon your wife or daughter if they do not understand cars. fear tactics abound. my daughter went for a oil change and by the time they were done the coolant was acidic and the tranny was toast but a filter and fluid would fix it all. 400 bucks they wanted till I put a stop to the rip off! read more