Don't waste ur time or money here, they act like there doing you a favor by changing your oil and giving you attitude about your car. Learn about customer service and teach your employees also, plenty of other places to go to. Zero stars fits best for this place, no wonder they are always empty read more

I went to the car wash this morning that is attached to Mr. Good oil (they have always done a fantastic job and take the time to vacuum and clean out your car which I love) However this morning was a very unpleasant experience. The moment I walked outside to see my car after it got through the car wash I noticed my Nissan grill emblem was missing!! I immediately stopped the guy who was ready to clean my car to find it immediately. It was on the floor several feet away from the machines. The female cashier of the car wash came out and she took a look at it and saw that it wasn't going to just fit back on the grill, because well... the machine broke it off. I immediately asked her what they were going to do about it. She proceeds to tell me in a rude and condescending tone ' um well excuse me I'm only the cashier I don't know what to tell you." Are you f***** kidding me? You're business just broke a piece of my car off and you're going to make me feel as though it's my fault, and better yet not even offer to pay for/ refund me for my car wash. The only reason this place gets a star is for the awesome assistant manager who was interrupted during an oil change to fix it for me, and was really good about it. I get that you work at a car wash lady, but you better learn some customer service 101 because I'm sure this isn't the first time something like this has happened. Absolutely disgusted by the way this woman treated me. read more

New Management. I been going here for years. I usually would get a reminder card mailed to my home that involved a 5% discount plus a free car wash. All together I would pay $28. Today I go and coupon no longer honored, no free carwash and my normal oil change is now $38. Time to go online for a Groupon next time my oil change is due. Al was a great guy always but things have changed here and it's time to go elsewhere. read more

I had forgotten about this oil change place since I moved further away. They were my regular stop for 4 years. I still go there occasionally, but not for every oil change anymore. I've never had a problem there. I was ALWAYS leery about quick oil change places, generally speaking. I'd heard many horror stories. Besides, I used to work in an automotive-related field, so I always had somebody to perform this routine maintenance. But these guys are trustworthy in my experience, and always pleasant. They did not try to annoyingly up-sell me an air filter, PCV valve, or trans service EVERY time I was there. Just when it was truly necessary. They mail a reminder card at the 3 month mark, and they used to be a coupon as well. They are also related to the car wash next door, and give a car wash coupon with service. It can be tricky to get out of there...especially when they're busy. You have to merge into the car wash line out back and exit via the alley. But it's never really a problem. I imagine the lines out front can get tricky during peak car wash and oil change times. I always tried to go M-F during the day, so I'm not sure how much of a hassle it is on weekends and such. But I highly recommend them based on my many experiences there. read more

Debit card users BEWARE! My family and I have been customer's here for years, however, under new management, the old equipment has not be maintained or better yet - replaced. On my last visit to service my car, my debit card was swiped twice - both being declined! However, the ATM across the street worked well with the same card. Days later I see that both charges posted to my bank account. I quickly called the manager, Al, to request a refund. I stopped in person later that day and was told we had to speak with the "big boss" located at the car wash next door. I didn't get her name but she's awesome. She told him to visit their bank the next day and explained they owe me a refund. More importantly she mentioned, "This happens all the time. That's why I always pay in cash!" So double and triple check your bank transactions after getting work here especially if the new owner doesn't want to make upgrades. I might come back but will be paying in cash. read more

Mr. Good Oil is great. The staff is very knowledgeable friendly and won't upsell you. Simple oil change with your oil and filter is $25 - that includes all taxes and fees. Now that's a deal! You even get $1 off for a carwash next door. Jiffy lube will charge you about $40 for that same service. The carwash next door is also excellent. read more

Honest. Thorough oil changes. I know folks that come from the north shore to get their oil changed here. Very competent service staff, plus you get a free car wash afterward from one of the best car wash places in town. read more

I've been coming to this place for ten years and this will be my last they costed me 2k on a new engine do to a oil lug that was not fastened properly they refused to help me on there mistake and they did not notify me ahead of time that that have a policy now you'll see a sign thanks to me these owners own car wash too I will never do business with these kind of people Again save yourself go to another oil place read more

I've been coming to this place for many years, but tonight I received the best service ever. The two gentlemen did an amazing job and took their time checking everything on my car. Great job. read more

I have been a client of theirs since September, 2007. My late father Joseph was my referral. He also had been a customer of theirs for about 25 years. They are one of the best in Chicago. They are all highly skilled technicians. Very polite. Fluent in bi-lingual English/Polish. They also increased their services including: tire rotation, starters, brakes, engine cleaning, headlamp restoration, ball joints, axles, radiators, other mechanical needs. I also go to Koziol Kar Wash that is on the same property. They are the only car wash facility that I go to in Chicago, Illinois. They will even polish/buff your vehicle for $50.00 in an hour. I will even receive a coupon for a free super wash in the mail every three months. Sometimes I will also get in the mail a $5.00 off coupon for oil changes. And Michal is a very good looking man, too. read more

I change oil over there for 15 years . Overall they have good ethics compare to dealerships - trust me on that . Foremost you can see how job is done INFRONT OF YOUR EYES ! , alright ? so all the negative comments are dismissed right there . Today i am driving 80 miles to do business with them , i really do . I want to be absolutely sure that job is done . Every oil change business will cheat on you . If you do not see what they do , you will be rip offf that is absolutely certain . Make a right choice and go to Koziol since cars are expensive investment worth protection . read more

This place has gone down the tubes. They are taking advantage of women offering unnecessary services and overcharging customers. I came here for several oil changes because I thought they were honest and gave a nice law enforcement discount ($5 off, wow!) Al is an asshole. They lost a good and loyal customer today. Go to a higher rated place and sit in the lobby for 25 minutes instead of this drive-thru rip off with Jerry Springer blasting in the little cubby hole you wait in for 23 minutes. And if they make a mistake and put "high-mileage oil" (aka rip-off upsell) because you were erroneously duped into it last time, they'll go right ahead and put that same overpriced oil in next time, even after you make clear you just want a basic oil change. AND THEN, when you tell them you didn't ask for that, they'll take the "expensive" oil out and put you back in the cheap oil instead of eating the $2 loss! read more

I have taking my car there for many years. I love the fact that there isn't any wait. They don't try to sell you unnecessary things or services. I like to receive the little reminder card with the free car wash. They do a great job, fast but good. read more

This guy is very cocky . Changes his price once he gas your car. Doesn't bother to explain anything even if u ask tons of questions. Ok yes we're open but no mechanics on duty. Why r u open then. If I wanted some to talk down to me I would call my ex wife. This place sucks. Rather pay twice as much and get a little respect than put up with that crap read more

I just paid $88 for an oil change. They recommended synthetic oil. I agreed. I knew it would be more expensive, but I was thinking more in the $50-$60. I did some checking online and found that it is a little higher than average but not outrageous. I just wish he would have mentioned how much more expensive it would have been. He said that once I used synthetic I couldn't go back to regular. From what I have read online that is NOT true. It may just be their way of trying to lock you into the higher price oil change. I assume the service was done correctly. I should also have asked how much before agreeing. read more

Just bought a car used and got oil change, filter, and transmission fluid changed. This place was awesome after I waited in line at sears for 30 min with no help. Don't go any where else!! read more

Quick efficient and fairly priced. No more Jiffy Lube, coupon or not I can wash my own windows

Price is $34 for an oil change, not $25 as a previous review states. They also charged me an extra $5 for a new oil cap and did not ask which made me upset. In all the oil change cost just under $40. However, this place is still a good choice if you want to be in and out. read more

I have been coming here for over 25 years. They usually provide great service and a knowledgeable staff. I was very unhappy today however. They have a new guy with an attitude I did not appreciate. Hopefully he moves on to other employment soon. read more