I was a loyal customer of this dry cleaner for over five years, which is what makes this so…read moredisappointing. Two vintage jackets that belonged to my Mom and Dad, irreplaceable and deeply sentimental, were damaged while in their care. My Mom's jacket: Her vintage velvet jacket was ironed at such a high temperature that it left visible burned iron marks across the velvet. Their proposed fix was to patch it with a cheap velvet that didn't match. I said no, a mismatched patch would only make an already damaged, one of a kind piece look worse. I even tried sourcing matching fabric myself but couldn't find any. The issue was never resolved. They later claimed I "didn't want their help," which isn't true. I wanted it fixed properly, not fixed poorly. My Dad's jacket: During an alteration, their tailor cut away far too much fabric, making the jacket unwearable. I waited over two months for a resolution before having to ask for a refund on the nearly $200 alteration, since they couldn't fix what they had done. After all of this, I asked them to reimburse me for my Mom's jacket, given my five years of loyalty and the fact that nearly a year had passed without the issue ever being resolved. They refused, saying too much time had gone by. It's never too late to do the right thing. What frustrates me most is the pattern: they keep entrusting delicate, vintage, and sentimental garments to people who are not equipped to handle them, then leave customers to absorb the consequences. I was patient, I tried to help find a solution, and I gave them every opportunity to make it right. I'm left with two family heirlooms that were damaged while in their care. If you have vintage or irreplaceable pieces, take them elsewhere.

I've needed to find a local dry cleaner so I came here strictly out of convenience. However, I am…read moreso glad I did because I had a wonderful experience. From the moment I walked in, I was greeted by an employee who took my clothes (a small sample size of everything I needed to get cleaned) and was incredibly cheerful and helpful the entire time despite it being early in the morning. They also mentioned that they have a discount if you prepay. It's an even better discount if you pay by cash instead of card. I'll definitely be bringing cash next time for better savings. They mentioned that it would be able 4-5 days to get everything cleaned and sure enough, the afternoon on day 4 I got an automated text message from them that things were ready. I did appreciate the text, however, I am also worried that there could be moments when a text could get lost in the shuffle either due to my busy schedule or that I just see the text and forget. I wish that they had also done a follow up call. Then again, I picked my order up on the morning of day 5 so, maybe, if I hadn't done that they would have given me a follow up call. When I came to pick up my clothes, once again, I was greeted with another friendly employee who quickly found my clothes & handed them over. I got home and confirmed that everything was cleaned great and my order was complete. I will definitely return with the giant bag of dry cleaning we have at our house. I can definitely see myself becoming a loyal frequent customer here.

$22 to clean an $11 sweatshirt? Rippppp offfff!!!! Asked…read moreabout the high price and all I got was a shoulder shrug & "I don't know. I just work here." Never ever going back again. This is not the first time something has happened to my clothing. Please go somewhere else, be aware of what any place is charging you. Graded a F----- from myself.

The clothes are always ready by the date they say it will be ready…read more The clothes are undamaged when it gets returned. I've had other dry cleaners chip or break buttons off before. Great service. Friendly staff. Lots of free available parking in the large lot.

Great people, great service, great quality. Marquis is my go to for dry cleaning and alterations!read more

They are perfect. While travelling, a bottle of insect repellant had opened and spilled all over my…read moremulti-color silk jacket. I thought it was ruined. I had read reviews and decided to see if Marquis could help. They did. It looks and feels like new. Plus, all of the folks who work there are extremely knowledgable and pleasant. Try them and you will never go anywhere else

Super great service and nice people. I didn't know the difference between dry cleaning and wash…read morecleaning for men's shirts. They explained very kindly and all shirts came out nicely and on time. Parking is so easy and I see they have a lot of royal customers which is good sign.

Do not go here unless you want your clothes ruined. I've never written a yelp review but this could…read morereally help the next person. I brought in this BORROWED $2k dress for water stains on the bottom after wearing it to a wedding. I made sure to inspect the whole dress before giving it to them and with the guy at the front upon arrival. When I went to pick it had an obvious stain front and center of the dress. When I brought it up to them they not only said there's NOTHING they can do about the stain ... they also did not offer a refund THEN proceeded to BLAME ME for the stain. I obviously won't be returning but do not risk your clothing coming here especially when they are so unhelpful when something happens.

It's a mom & pop business and the owners are nice. I don't get my clothes dry cleaned, but I find…read moretheir prices to be expensive. Maybe it's inflation or this is normal pricing. So if it's normal pricing, then I apologize. Besides that, they were able to get my clothes ready within 2 days. You pay when you pick up. They are closed on Sundays.

Love Darling Cleaners! A local, family-owned business, always greeted with smile and the service…read moreis outstanding. They do a superb job with alterations and dry cleaning services. Support local!

I've been coming to this dry cleaner for a while and they never disappoint. The customer service is…read moreexcellent, and my clothes always come back looking brand new and perfectly pressed. Thank you Aida

Horrible customer service. I've been coming here for over two decades and last week I asked for…read morepricing to get a zipper fixed and instead of calling me with the price they went ahead and fixed it without my consent and then tried to grossly overcharge me for the repair. Now they are raising prices for the service I usually come in for by $10 per item to punish me for their miscommunication with the zipper repair. Very unethical business, do not recommend bringing your items here.

They are always so sweet and quick here, I've gotten wedding guess dresses pressed and steamed, my…read moregraduation gown pressed, and dresses shortened and hemmed and everything is always perfect! They are so affordable and are just wonderful!

Jose was so kind and helpful! The alterations were done on 10 shirts. Changing from crew and v-neck…read moreto all scoop neck. The work was beautiful; absolutely flawless! The turnaround was incredibly fast. Best cleaners around-by far! Thank you!

My go-to cleaners. Granted yeah it's mostly location based as it's near where I live but it's easy…read moreto find, reasonably priced (and have coupons available), service is friendly and they are quick. I don't wear dress shirts often but when I do I let them pile up and just drop off for one bulk job. This last one was $54.69 for 7 dress shirts and a full on suit. Irony is there is a cleaners literally two doors down that also has great reviews but I'm pretty brand loyal to this location since I know they are reliable. Dress clothes are not cheap so need to know they won't be ruined in any way.

BEWARE: When seeking tailoring for your clothing, be sure to get a price quote BEFORE you agree to…read morethe services. The quality of the tailoring is very good (and the dry cleaning services at Chatsworth Cleaners are EXCELLENT), however, the tailor seems to be an independent contractor who sets prices that may FAR exceed your expectations for reasonableness based on the particular item.