I was a loyal customer of this dry cleaner for over five years, which is what makes this so disappointing. Two vintage jackets that belonged to my Mom and Dad, irreplaceable and deeply sentimental, were damaged while in their care. My Mom's jacket: Her vintage velvet jacket was ironed at such a high temperature that it left visible burned iron marks across the velvet. Their proposed fix was to patch it with a cheap velvet that didn't match. I said no, a mismatched patch would only make an already damaged, one of a kind piece look worse. I even tried sourcing matching fabric myself but couldn't find any. The issue was never resolved. They later claimed I "didn't want their help," which isn't true. I wanted it fixed properly, not fixed poorly. My Dad's jacket: During an alteration, their tailor cut away far too much fabric, making the jacket unwearable. I waited over two months for a resolution before having to ask for a refund on the nearly $200 alteration, since they couldn't fix what they had done. After all of this, I asked them to reimburse me for my Mom's jacket, given my five years of loyalty and the fact that nearly a year had passed without the issue ever being resolved. They refused, saying too much time had gone by. It's never too late to do the right thing. What frustrates me most is the pattern: they keep entrusting delicate, vintage, and sentimental garments to people who are not equipped to handle them, then leave customers to absorb the consequences. I was patient, I tried to help find a solution, and I gave them every opportunity to make it right. I'm left with two family heirlooms that were damaged while in their care. If you have vintage or irreplaceable pieces, take them elsewhere. read more

I've needed to find a local dry cleaner so I came here strictly out of convenience. However, I am so glad I did because I had a wonderful experience. From the moment I walked in, I was greeted by an employee who took my clothes (a small sample size of everything I needed to get cleaned) and was incredibly cheerful and helpful the entire time despite it being early in the morning. They also mentioned that they have a discount if you prepay. It's an even better discount if you pay by cash instead of card. I'll definitely be bringing cash next time for better savings. They mentioned that it would be able 4-5 days to get everything cleaned and sure enough, the afternoon on day 4 I got an automated text message from them that things were ready. I did appreciate the text, however, I am also worried that there could be moments when a text could get lost in the shuffle either due to my busy schedule or that I just see the text and forget. I wish that they had also done a follow up call. Then again, I picked my order up on the morning of day 5 so, maybe, if I hadn't done that they would have given me a follow up call. When I came to pick up my clothes, once again, I was greeted with another friendly employee who quickly found my clothes & handed them over. I got home and confirmed that everything was cleaned great and my order was complete. I will definitely return with the giant bag of dry cleaning we have at our house. I can definitely see myself becoming a loyal frequent customer here. read more

Fabric Care Cleaner - New entrance (different than what appears on Yelp as of 3/10/25) - Dry Cleaning Near Me - Northridge, California

Came here because my regular cleaners on Louise and Saticoy closed and i need a place to sew my bras. I brought one of my bras here to get the wire.Sewn, back in never had a problem.Bringing them back, they always resewed it back in.I also brought my jacket here to have a zipper replaced.No problem with that. One of the wires popped out of the bra, so I brought it back before I can even say anything, right out of the kid's mouth.The mail?Oh, well, we have a thirty day thing, so i'm just gonna do this as a courtesy.I never asked for free service.We automatically assume so okay?Fine, that's fine.I never asked for it.He just said it before I even mentioned anything.I just asked for reinforcement. Brought it back today 11/11, same bra because the wire came out on a different area that they previously sewn, now mind you, my previously place, I used to go.Would always restore it no problems, no questions asked, after dropping it off today at this new place, this one.Here I get a call.They say they can't do the job because of the fabric.You can reinforce ditching, you can just stitch stitch stitch.I'm sorry.You can, so they'll leave this long email or voicemail about the fabric.Blah blah blah, just tell me if you can't do it or you can't do it, that's all I want to know. Sorry called them back after I was done with my phone call again.Long story on his end.So I interrupted him.Can you do it or not?No okay, pick it up later.I'll pick it up later. I just picked it up and i'm gonna find another place.That will do it.Their suggestion is to buy a new bra.Like, I have a lot of money in my pockets.My bras are not cheap people, my bras cost $160 and it's not because I chose them like this.It's because I have large breasts. I would love to pay for cheapers, not possible. I had to go to the specialty boutiques. So solution go buy new bra, no not a solution. Solution reinforce your stitching, okay, reinforce your stitching. Even if the fabric is so-called worn like you say it's okay. I'll find a new cleaner and a new seam. Stress So this one didn't work out. I gave it a fair run. And this is a fair review, so I'm gonna copy my review because we all know Yelp. Yelp likes to remove reviews because the owners of the establishment don't like negative reviews. 2 stars because yeah, I brought a jacket. The jacket's still held up okay. Just tell me if you can do the job or not.Don't give me a long spill about this.This and this and tell me to buy a new bra.That's not your job.Your job is to do the job if you can't do it tell me. So i'm in the market for our new cleaners, as well as a new seamstress. read more

J is my go to guy for dry cleaning. He helps me out a lot and does an amazing job every time. I would highly recommend Fabric care cleaners as a regular! read more

Ever since management has changed, this business has been great. They are consistent in their work, are engaged and have a personal relationship with their members, and have always been committed to provide great service. Jay, the main guy behind the store, is awesome and is always willing to go above and beyond for their customers. Their parking is shared with other businesses, but I have never experienced difficulties parking there. This business is definitely worth checking out for dry cleaning and tailoring services! read more

I had such a great experience with Fabric Cleaners! They're professional, fast, and super friendly. You can really tell they care about quality and customer service. Highly recommend if you're looking for a reliable dry cleaner in the area! read more

Great job on cleaning a couple of blazers. The price was very reasonable and love receiving a text to pick up my clothes 2 days earlier than promised! Great customer service also. Good value and quality work read more

At the beginning I was so happy to find such a friendly staff and pretty good quality of cleaning. Always ready before due date. THEN I took in two shirts to be pressed (they were clean). I wanted to try them for shirts. I also took a sweater and a jacket. What a shock when I picked up the order and it was $47.80. I expressed shock but other patrons were waiting so I paid and left. When I looked at the bill I saw $17.95 to iron a cotton tunic which they called a dress, $6.95 for blouse $16.95 for the jacket which they called a coat. The only normal charge was $5.95 for the cardigan sweater which they hung on a wire hanger so the shoulders were stretched out. I'm pretty sure they washed the jacked because it has shrunk considerably and it has been cleaned several times in the past. I waited to see if I cooled down before writing this review. I'm still angry. It is sad and disappointing. Anyone have a good and honest cleaners in the area. read more

We've been using this location for years with the previous owners & the newer owners are simply fantastic. Whether dry cleaning a suit jacket or even getting some sewing/hemming done. They did a repair on my favorite denim shirt that was close to getting tossed & was able to do a restoration that is just excellent. Nice courteous people, do their work on a timely basis. OH YEA...... the curb in front is marked in red & is a FIRE LANE. several years ago I parked their to just run in for a quick pickup & got a $60. ticket, so do everyone a favor & park in a spot, even if you're driving a Tesla, BMW or Rolls. Thanks guys !! read more

This place is amazing and helped during a very tough time. They are very fast and responsive. They got out a very deep stain in couple of my shirts. If you are in the North Hills area I highly recommend! read more

After consistently mediocre service at another local dry cleaners, I decided to try Fabric Care Cleaner per my father's recommendation. I've brought different items to them to be cleaned and altered and I've never had a bad experience. Their turn around time for alterations is very fast and quality was not sacrificed. Pricing is very fair and I like that it's a family business. There is a genuine warmth to their customer service. I highly recommend this place. read more

This is The Best Dry Cleaning Service in the Valley. Quick , Pleasant, and Hard Working!! read more

Great place can be pricey but always does a great job and excellent people who are trustworthy

I need it last second alterations for my pants for my waist in the bottom, they answer their phone on the first ring comedy comedy zone am I came in within 15 minutes, and I had my alterations within two hours. A wonderful family owned business I recommended, they don't have a attitude other dry cleaners do in the area, they have the most excellent friendly community focused customer service. read more

What a great family business! This place does a great job in getting my clothes cleaned and pressed. I really appreciate the care and professionalism that this place provides. They are so nice and honest, and they alway manage to get my clothes ready either on time or early. If you are looking for a great place to get your clothes cleans, you should come to Fabric Care Cleaner. read more

The last time I picked up my clothes they were all wrinkled. I brought it to their attention and they gave me all types of excuses as to why and they said they could keep the pieces to fix it. However, I couldn't, as I needed the pieces the next day. They were happy to charge me full price for mediocre service. I won't be returning for future dry cleaning. read more

Had my suit cleaned. Great value and they text u when ready. The guy at the counter is friendly.

Have a very personal and important occasion, but I can't afford to get a whole new suit. This cleaners and alterations is local but never been inside. All I have to say, it was a great choice to go to them. I had them alter the sleeves on my suit coat, pant length, and see a button back on to a vest. My parent even had them alter a bra. The customer service was personal and great. The overall price was cheaper than a new suit. Give them a try! read more

Excellent customer service! Every time I take something in, they take good care of the item. They repaired a hole in a favorite cashmere sweater of mine and did a beautiful job. They cleaned a California King comforter and made it look like new. read more

Jair and Javier are absolutely, hands down has the best service in town! We needed alterations at the last minute and they delivered literally 2 to 3 days earlier. If you are looking for an excellent cleaners and alterations this is your spot. Love them. read more

I've only gone one time for a quick hem, but I'm very impressed! Wonderful service, efficient, on time, and super friendly! I've had TERRIBLE experiences with dry cleaners/tailors in the past, but I think I am done now. Will absolutely be back!! read more

i walked in thinking i needed a taper and hem on some jeans , i tried them on and they were honest and complimented my new boots and only needed a hem they were very helpful! service was great! read more

Needed to get a dress hemmed same day and they were sooo nice, accommodating and reasonably priced. It was a simple job but the rush was key since the other place I called originally was going to cost an arm and a leg. I will definitely be going back! read more

What a wonderful dry cleaner. It's family owned and operated. I especially appreciate the alteration service they provide.

I have to absolutely say this place is Awesome!!! Jose was soo nice to me, the communication was on point, the quality of my clothes were PERFECT, and the customer service was all around excellent as well. Will definitely be coming back soon! read more

I trust these guys, and they're truly amazing. Javier did a perfect job altering my daughter's gown on a rush. I initially asked nordstrom to alter the gown, but I was told by their seamstress that it can't be done. Javier dis it with no problem. As for dry cleaning, price is economical and quality is very good! read more

Great place. So friendly. Quick service including alterations. Definitely returning for all of my future dry cleaning and alteration needs. Thank you, Fabric Care Cleaner! read more

I'm rating Fabric Care Cleaner under the new ownership. The owner Jay and his wife are great! He takes the time to get to know you, your name and your personal needs. Very old school approach. I took a pair of jeans to have them hemmed. He gave me a choice to have the hem new or the original hem like when I purchased. I didn't know that was an option, so I went with it. They came out amazing! A few weeks later I brought in an old Adidas track jacket that needed a new zipper (so I thought due to broken pull), but Jay's seamstress was able to fix the zipper pull, saved me money, and the jacket looks brand new. Also, brought in an old, dirty LMU all wool letterman jacket. Jay took extra care of the jacket and it came out looking very clean and ready for use. When you enter this store, be ready to be greeted in a warm manner by Jay and his family, and know that you and your clothing will be treated well. Give this place a try! read more

A great business!! I definitely recommend this place for all your dry cleaning/tailoring needs. They're very nice people!

Family owned place. The entire family has been coming here for years! Please support and allow this nice owner and her very kind mother to last another decade!! read more

one of the best dry cleaners good prices fast service and excellent customer service!!!

Always get my uniforms dry cleaned here and they do a great job! The owners are so nice. I'm a cook and I came with one time with a jacket with blood, Sharpie and vegetable stains on it that I couldn't get out and they were able to get them out! They've also been a part of the community of Northridge for more than 10 years! Debit and cash is accepted. read more

Lost my tommy pants . Kind of disappointed been bringing clothes here forever . This is the second time stuff has been lost .

I love this place, they did an amazing job on my shirts, they were able to remove all the stains that I couldn't remove by myself, and they made all my shirts looking sharp and clean. read more

Best cleaners in town. Always satisfied with their work Annie is a gem- as well as her wonderful mother read more

I happen to be in the area for something else and went in because of a coat that had been ripped at the seam from arm all the way down. I thought it would have taken Jesus himself to come down and perform a miracle for how badly it was ripped. I walked in and was treated so nice and in a few days I returned expecting the worst and got my jacket back brand new with a price that was way more than amazing. These are my cleaners and alterations place now forever!!! I couldn't have been more happy. Please don't ever close :) read more

This is my favorite cleaners! They handle valuable family items with such care and services are prompt. Annie is always understanding and accommodating to my needs. Quality of services are great. read more

for dry cleaning: i've gotten a lot of work done here, and while it's a bit more pricey than other places i've tried, it's worth it to not have your clothes damaged! sometimes they remember me by face/name - and they always make a point of greeting me whenever i come and go. for alterations: i've bought 3 items for alterations, and all 3 items were repaired incorrectly. the alterations weren't cheap, either. i really hate to put in a bad word b/c i appreciate this place, but i will be looking for another shop to get my alterations done... overall, a really solid place though read more

The best cleaners around! They are gentle with your clothes and are so friendly...especially Annie's mother...she's adorable! I get all my alterations there and am always confident that her seamstress will do a great job! read more

I've been getting all my dry cleaning done at this family-owned dry cleaners for years--all my dress shirts, pants, and jackets. Great prices, great service, great work--every time. I've never had a single complaint or issue with them in the last 9 or 10 years of coming here. Just perfect! Annie, the owner (along with her husband) and main operator, is the best! read more