Can't say enough about how great this company is! Family owned. Tight, efficient and customer…read moreservice that is amazing!! Great app. Pick up and delivery. Quality work and nice laundry bags too. Accurate details (we had them pick up for 5 ppl at once and they kept each individual order separate!) Time savers extraordinaire and they didn't cost an arm and leg like the hotel! What a blessing as we are here for the fires and all of our clothes were filthy. Same day service with a smile! I'm giving their info to everyone I know.

UPDATE: After leaving the sheets, blankets and bath towels out on a bed overnight to air out the…read morescent, the scent was still pretty strong this morning. So I don't see how they can advertise as using "free and clear" detergent. Doesn't that mean scent-free? Family medical issues have resulted in home chores, one of which was laundry, taking a back seat. So I was very happy to find a service that would take care of this task for me. I went with Wash Wizards based on the stellar reviews, the convenience of no-contact pick-up and drop-off, the free and clear detergent (aka scent-free), and the free cloth laundry bag that was supposed to come with the delivery of my first order that would then allow me to fill the bag with the items I wanted to have washed. I placed my order (bedding and bath rugs) on Friday for a Saturday pick-up. And since this was my first order, I placed my laundry in trash bags outside my front door. I just put everything in the bags. The order was picked up before noon and delivered today (Monday) before noon as well. Now, according to the website "Everything comes back to you folded and packaged in a cloth laundry bag that is provided free of charge." However, mine did not. Instead, everything came packaged in one large clear plastic bag that was knotted so tight that I had to use scissors to get the laundry out. In terms of quality of services, they did a great job folding the sheets, but there was a definite scent on the laundry. Also, I can only suppose that they washed everything (rather than separating by colors) in hot water because my pale pink sheets and floral sheets looked duller, and my slate blue sheets had clearly faded. Again, having not used a laundry service before, if I needed to separate the washing into separate bags, that would have been helpful to have included in the FAQ. And I guess I have been so used to washing in cold water that I didn't think of adding that to my order - so I'll take the blame for that - but perhaps updating the website order page to include that as an option to select, because when you are busy with other things that you need a laundry service, adding notes to your laundry is the last thing on your mind. Finally, the lack of a laundry bag bugged me, especially since the website specifically promised one as coming with the first order.

Best laundry mat ever I highly recommend you doing your laundry here very good customer service and…read morevery clean

Staff at the location today failed to respect the posted "last wash" hours. Even though I arrived…read moreat 2:45 to get my wash started since the sign said last wash was at 3:30, the staff turned me away. They claimed the actual last wash was at 3:00 even after bringing up the sign on the door of the store.

Dyer wasn't working and I couldn't figure it out. Called these guys up and they fixed my problem…read morewith no hassle. It was quick and easy and they didn't try to sell me anything extra that I didn't need. Really recommend calling them with any of your washer and dryer needs!

Sparkle Coin Laundry in Simi Valley is awesome. The manager John really help me out. It was my…read morefirst time doing this. I had a large king size blanket and he help me and he walked me through the entire procedure with the paying it and everything. The place is nice and clean and everything looks new. John does a great job with managing it.

I didn't take coins because you can use the app to pay for laundry, but when I went to pay to use…read morethe machine it only let me put in a certain amount of money than wont connect anymore. My towels did not wash correctly and had to wash them again the next day. Than I went to dry my stuff and not only did several screw end up within my clothes, but also the machine got stuck and my stuff didn't fully dry.

First and foremost, I ONLY write a review when it REALLY warrants it ! ! !…read more I have a lot of dry cleaning (averaging hundreds of dollars a month) I was looking for a New Dry Cleaner that met my 3 "E's: 1. Effective 2. Efficient 3. Economical I have FOUND that New Dry Cleaner' here in Simi Valley, "LIBERTY CLEANERS" ! ! ! I was a New client with a special request pertaining to how to bag my dry cleaning. My Special request was accepted with a YES we can do that AND with a SMILE. Today when I picked up my dry cleaning, I was greeted again with a Friendly Greeting and Smile. They provided me with my 22 pieces of dry cleaning EXACTLY how requested it ! ! ! I HIGHLY recommend EVERYONE who needs Dry Cleaning to try "LIBERTY CLEANERS" in Simi Valley

Great job!! Tony is always top notch!! He's so accommodating and he's saved clothing items I…read morethought were ready to be tossed out.

Great Dry Cleaners, been going here for years since it was a mom and pop store and lovely people…read more Since then , Koko bought the store and I only met him last week when I took some clothes in to be cleaned. What a nice guy! Very pleasant and helpful. I usually go in later in the day when the extremely nice lady serves me. I wish I knew her name as she's always there! Anyway they always do a great job, will continue to take my business here

I love this dry cleaners. Their really great very fast and they get the job done the way I like it…read more When I need it done the right way Chateau Cleaners the the place for me. Thank you Koko and Carly

For the Newbury Park location: A shout out to Valerie who…read moretook care of cleaning a very large rug, 11 x 14'. There were some problematic areas i.e. puppy urine, and Valerie did her very best to improve my rug. She's a joy to do business with. Janine L

I tried to have a pair of overalls dry cleaned here for next day pickup and when I came to get them…read morethey weren't ready. Apparently they had lost the ticket or misplaced the write up, and I get it that mistakes happen, but the lady had attitude with me when I said that i was there to pickup an order. She was apologetic once she realized they messed up but seriously wth. The guy I dropped them off with was also rude. He asked what the overalls were for and I said I sell them on Etsy. He asked me how much I charged and proceeded to insult me for my prices. I never post reviews but this place really sucks and I will not be going back.

casi todas las secadoras y lavadoras se tragan monedas de más y luego algunas lavadoras sacan agua…read morecon olor a caño

Crappy little laundromat with absolutely no one working and old machines…read more I had come here for the first time today expecting a decent place to do my laundry but boy was I wrong. The place was dead silent, which was awkward, and just looks extremely plain. The first machine I used ate $3.25 and simply did not turn on or register that I put money in. PERFECT THAT THERE WAS NO ONE WORKING TO HELP ME GET MY CHANGE BACK!! The other machines had residue buildup in the detergent resivoirs which was nasty and all of the machines smelled like a wet dog. Screw this place. And now I sit here as a dryer makes the loudest noise I've ever heard come from a dryer and turns the awkward silence into annoying ruckus. It honestly sounds like someone is drying a bunch of bricks or rocks. Never coming back here again. And now my clothes smell funky and are a bit faded. I'd rather drive to Simi and wash my clothes in a very nice and cheaper facility than ever come here even though its down the street from my house. Simi Valley Laundry if anyone is interested in a quality place with people there to help and CARDS instead of quarters THANKS WASHING WELL FOR YOUR ABISMAL LACK OF SERVICE

Very quick responses and my dress and pants were hemmed quickly within a week which gave me plenty…read moreof time!

Fantastic tailoring at great prices. Quick turnaround time. Really happy with all that was done!…read moreGreat experience.