The owner gave great options and we had a great experience with their honesty…read more Billy went out of his way to help and really appreciate businesses who are honest and trustworthy!

Not only are they SUPER expensive, they don't even diagnose the problem correctly…read more Brought my pc in because I had was getting a blue screen loop then a black screen loop. I told them that I also ran tests that said hardware problems were detected. They called me and said the operating system had to be reinstalled. Fine, I guess maybe I was wrong I'm not a scientist when it comes to pc's. I pick it up and now I can turn it on, but I CANT DOWNLOAD ANYTHING. Not even chrome, I run a hardware check and see it's detecting hardware problems. I asked the guy if there was hardware problems and he said no. I paid over 200$ for this service. 90$ of that which was ONLY FOR THE DIAGNOSTIC THAT THEY DIDNT EVEN DO RIGHT THEN CHARGED ME ANOTHER 160$ TO REINSTALL MY OPERATING SYSTEM. I'll be going to better business bureau and may even contact my credit card company.

My computer crashed and I was in need of immediate service. I met with Mike on a Saturday, and by…read morethe next day, I had my computer fixed for what I thought was a great price. A good enough price where I got a used computer for a back up. I had gone somewhere else first, and they were going to charge me a ridiculous cost just for a diagnosis alone. If I ever need another computer or a computer fix, I'm definitely coming back to Net Pros!

I was having issues with my PC after lightning struck and needed to figure out if it was a hardware…read moreor software issue. They responded promptly and the whole process was streamlined. They were very transparent about the repairs needed and charged me a fair price.

Our android phone got infected and was acting crazy. Spectrum couldn't fix it and recommended HT…read more Two doors away. They quoted $75 to fix it. 1 1/2 hours later it was fixed and they charged $40 because it didn't take them long.

My computer was no longer recognized by my printer. I took it in . In 5 min. Tom ( I think the…read moreowner) told me my USB port was worn out. He just pluged it in to another port.Everything worked fine. I offered to pay him $20.00 for his knowledge. He wouldn't take anything. He said he " didn't do anything". That is an honest repair man.

I needed help with a random bug my pc developed out of nowhere, it was unusable. Constant freezes…read moreand sudden random new tab replications... At first they attempted to replicate the issue at the store but it didn't work, so they've asked me to bring my power cord, mouse and keyboard. They dug and dug and found the issue! A couple of corrupt drives my razed synapse downloaded (or incorrectly downloaded). A few updates later, I got my pc back!!! Thank you guys for being persistent and actually caring about my pc! Will be back soon for any upgrades!!

I paid this place $60 for them to not even do anything with my pc other than to say it was a part…read morethat they could not test. I told them what parts I had on arrival and they said they would test everything. The guy that was there when I picked it up also treated me like an idiot. Never come here if you enjoy good service

I highly recommend Discount Computer Repair! I was afraid that I had lost all my data when the…read morelaptop would not boot up. Steven was able to replace the hard=drive and retrieve all my files! And all of this was completed in one day! Great Service! THANKS!

I would definitely recommend Discount Computer Repair for laptop repair. I poked the touch screen…read moreof my HP laptop and needed it fix so I could use it. Following social distancing methods, I dropped it off and it was fixed within an hour or so. Price was under what I thought it would be and it works perfectly!! Love supporting local business!

Very impressed with Kayla and the team. I called to make sure they had the part, they did. Walked…read morein, dropped off, and picked up a few hours later! Their partnership with the phone company is handled very smoothly, didn't have to deal with any hassle at all regarding an extended warranty fix. Kayla has a great service skillset, even when faced with combative customer behavior. I can't imagine what these employees deal with on a daily basis. But they do a great job. Thank you!

Charged me for a misdiagnosis and did not refund my money. Explanations kept changing and they…read morefinally said that my laptop had to be sent out to their central location for motherboard repair which would take 2 weeks. I took it back in frustration and brought it to another place who correctly diagnosed the issue at no charge and had it up a running fine in 24 hours. Don't know how these people hold themselves out as experts given their incompetence.

John knows what he is doing. He followed all the rules that they teach us as techs: He rang the…read moredoorbell and stepped back, greeted me with a handshake, did not rush in, but waited for the invitation, walked straight to my man cave at the back of the house, without looking all around, listened to my problems, discussed the solutions and went right to work. He knew exactly what to do and did it well! He was very patient with my old computer. He educated me on preparing files for storage and eliminated a lot of unnecessary stuff. My 7 year old computer runs like new! I would highly recommend him!! Thanks John!

Jon did a phenomenal job with my Mac(s) & I would highly recommend him and his business. He is very…read moreknowledgeable and professional and reasonably priced and on time! You can't go wrong asking for help from this young man.

Into another room, but he never stopped talking…read more After telling him I was hacked post Sonicwall He said there are multiple layers of security after I explained. That's true! He only addresses one of those layers. I follow the principle of "Do no harm take no crap". I write the reviews after said crap wasn't fixed in 14 days".

I just can't say enough good things about Robert and his team. I was all set to go out and buy a…read morenew computer because mine was acting up so badly and I didn't know what to do! I called Mobile Tech2 You and spoke with Robert, who immediately put me at ease. He was in the middle of a job, but called me back during his lunch hour to help me! Upon further conversation, and giving him remote access to my computer, he advised me that I didn't need a new computer! All I needed was a new hard drive. He told me all my other parts were excellent and running fine, but that my hard drive was old and sluggish (I knew that!) and that I could easily and inexpensively replace it. Within three days he had all the work done and now I have a super fast, super efficient computer to do my work on, making my time more useful, and I saved a lot of money. I would highly recommend him!! Thank you Robert!

I have a friend in NPR that has a medical condition and can no longer drive…read more They had ongoing PC problems, so I drove them here to get things fixed. My friend first took his machine to the Best Buy at the mall North of here and after $100+ later, they were not able to fix it. On-site repaired the PC in a timely manner and the charge was very reasonable. Also, I did not catch his name, but the clerk on staff here that first day really should get a raise and a medal! There was an irate and irrational customer ahead of us that was cussing up a storm and acting like a giant jerk. The clerk dealt with them calmly, coolly, and professionally. I was amazed, as I would have just told the customer to leave. It was that bad. So why not 5 stars? While not On-site's direct fault, this shopping center has a BIG problem with very aggressive and inebriated panhandlers! The "come up and bang on your window, before you can even exit your car" - type! We experienced them each and every time we came here. I even mentioned the panhandling to the clerk at On-site. He said it was a daily headache, but the local police do not care and never do anything. It is a real shame and part of why a lot of Pasco county has a certain well-earned reputation. But, if you are in NPR and need PC repair? By all means, please give On-site a try!

I used On-Site Computer Repair to replace the cracked glass on my iPad Air. Considering the…read moretemperamental nature of Apple products, my repair had become a potentially ugly service incident but was completely turned around by one of On-site Computer Sales & Service's owners, Mark DuFresne. Realizing that a colleague had made a small repair worse by his insensitivity to customer satisfaction, Mark quickly took control of the situation and instantly put any doubts or fears that I wouldn't be 100% happy to rest. It took some time but Mark made sure that the repair was completed to my satisfaction. Acutely aware that customer service is the life-blood of any small business, Mark is a testimony to striving for perfection, a tireless work ethic and an unyielding pursuit of customer satisfaction. Without any hesitation, I would recommend On-site Computer Repair to anyone looking for computer repair/service. I'm quite sure that you'll be happy with the result.

Tom has done several jobs for us and each time the work was done very well, quick and very…read morereasonably priced. We had several laptops that were repaired and also we've had a laptop built for us. Tom is thorough, careful and you can trust him with your computer.

Very nice fellow that helped after a mishap. Fixed it up and improved its running ability!read more