These guys are great. Very knowlegable, great communication throughout the process...and delivered om what they promised. I took a custom rig I built a few months back to them when all of a sudden the bios wouldn't post. I consider myself fairly knowledable with computers , and built this rig myself, after 2 days of troubleshooting, I decided I need a professional....and found Ray's online looking for reviews. I brought it in on Monday of Christmas week and they were able to start working on it Tuesday before Christmas Eve, they had a solution for me, that Friday morning, less than 3 business days. Patrick took all my information and explained to me the process setting expectations and Jamie leveraged his skills to bring my PC back to life. Jamie was very personable and explained everything to me fully. In the future I definitely will be using Ray's for any of my computing needs. Thank you read more

I described the problem with my laptop, it wouldn't wake up from sleep mode. Ray diagnosed it and told me how to fix it right over the phone. It doesn't get any better than that. read more

This is a wonderful place to get computer advice, get a computer repaired or get a new or used computer. They will go out of their way to help you with any of your computer needs. The prices are more than fair. I have used this business for years. They were recommended by a Pasco Schools Tech. specialist. They are always available to help with your computer needs. You don't need to be computer savy in order for them to help. read more

Jamie has been fixing my computers (and saving my life) for many years. Always gets the job done right and on time. Highly recommend!

Excellent customer service. Have done business in past I think this is our 3rd computer purchased. Jamie is great always willing to help. Thank They get a 5 star review !!!! Bill C read more

Yes you can repair your Mac, and Ray's Connecting Point will get it done for you. Ray's is literally an institution when it comes to Apple products. Ray's takes you back to the good old days when computers were new, and excellent customer service was a thing. Steve and Jamie will greet you at the door. They are superb technicians, easy going, friendly and helpful. If you love your old computer, you should stop in and have a chat. Steve owns Ray's, and he wants everyone to know that Ray's also fixes PCs, and updated the store sign to reflect that. Ray's has been selling and fixing Macs since Halloween day, 1980. In those days I worked for the only other Mac shop in the county, and Ray's was formidable back then. Now Ray's stands alone when it comes to fixing your mac. When you walk into the store, you will see Macs stacked wall to wall, arranged in rows on the floor and the counters. There are lots of Macs everywhere. They no longer sell new units but they have some refurbs available at good prices. Repairing your Mac makes sense as new Macs cost a fortune to purchase. I took a client's 2008 iMac into Ray's for diagnosis as it wouldn't boot up. I thought it might be a power supply but I wasn't sure. Steve spent a few hours with the unit replacing virtually every part, from the power supply to the screen and concluded it was faulty main board. Since the Mac was so old and no longer supported by Apple, I asked Steve to remove the hard disk and return the Mac to me which he did. Ray's charges a small diagnostic fee in cases like this where they spend substantial time on a unit. All fees are identified up front so that there are no surprises. Though Ray's couldn't revive my client's old Mac, I was offered a newer 2013 unit for $800 which is really affordable considering that new Macs go for north of $2000. Even if you don't need a repair, take time to see a real computer shop like they used to be in the good old days. Have a chat with Steve and Jamie on just about anything computer related. They are very knowledgeable. Maybe you will find an old Mac you can adopt and take home, and if nothing else, you will see a living slice of Pinellas computer history. read more

Ray's Connecting Point - 24" Mac at Ray's Connecting Point - IT Services & Computer Repair Near Me - Clearwater, Florida

Steve is my hero! The hard drive on my iMac crashed. I kept ignoring that my iMac was almost 12 years old and that I needed to upgrade to a new one but I was putting it off. It crashed and I was devastated. I purchased a new machine and Steve worked his magic. He was able to recover my all of my priceless data and migrated it all on my new machine!! He is absolutely my hero! He was my consultant for the purchase of my new MacBook Pro and a backup drive. He works around the clock and is dedicated to solving the problem. He also communicates very well, even when he is busy. I am very grateful to have found him as I was worried about where to go and who to trust. We are lucky that he was located in our town, too. Thanks Steve, you are amazing! read more

I had a great experience with Jamie and Steve at Ray's today, and I was so thankful I found them after reading other great reviews online. Our business has moved completely remote post-pandemic, and one of our employees had a computer that went on the fritz first thing Monday morning. As a manager mid-way across the country, I had to try to find someone that could get my employee in on an emergency basis so that downtime was minimal, and Ray's delivered. They diagnosed the issue, took a part from their own in-store machine so that she wouldn't have to wait for a replacement, and got her up and running in no time. I could not have have asked for a better outcome. I thought for sure I was going to be replacing a laptop. Skip the Geek Squad - these guys are the real deal! read more

Superb, quality, customer service. Efficient and quick to get my MAC up to date with latest IOS install, anti-virus, cleaned-up and ran diagnostics on the entire system. As well customer friendly advise, not just trying to make a sale of new equipment but offered sound advise that my current MAC was suitable for what I still used it for instead of feeling pressured into buying a new system. Jamie was responsive to all my questions, kept me in the loop on when system would be complete. Reasonable pricing. Great to be able to support a locally owned business, especially during COVID crisis, they took precautions to only allow small # of people in at one time and were pro-active in wearing masks for everyone's safety. Quality business that I look forward to continuously using for all my computer issues in the future. read more

This place was AWESOME!!! I would give them 10 stars if I could. They did the impossible. I brought my very expensive MSI gaming computer in that my cats dropped a glass of water on so the keyboard no longer worked. I bought a new keyboard and they assured me they could install it. I warned them it would be difficult but they took on the challenge. They called MSI for instruction and were told that it was impossible to complete the task and how did they get a keyboard anyway since they no longer sell the equipment (it's a legacy computer). I am typing without issue on the computer and the tab did not even come close to breaking the bank or come close to what I was expecting. They quoted me one price and politely asked for such a small amount more that I gave them more voluntarily. I highly recommend them. read more

Wow, Steve is amazing! He was able to resolve all of my computer issues and went far above and beyond my expectations. In a world that has forgotten about the value of customer service, Steve remembers what keeps people coming back time and time again...courteous, prompt, 5-star service. My highest recommendation! read more

I can only say great things about Ray's Connecting Point. I have had service work done there and they are extremely knowledgeable about both Apple and MS products. I have also purchased a used laptop there. I could not be happier. It was a great laptop for a "steal" of a deal. I would have spent 3 - 4 times the amount for a new laptop from Best Buy (yuck) and this thing well exceeds my needs. I will also say that every time I have just walked in they were able to assist me on the spot. When I have gone to Geek Squad at Best Buy, they tell me a 2 week turn around. Ha, who can go without technology for that long. People forget the big box shops and support a knowledgeable, fair and friendly local business. You will not be disappointed Mark B. Dunedin, FL. read more

Once again the guys at Ray's helped me out greatly. Best of all, they are friendly, knowledgeable, and reasonable. I highly recommend them for your computer repairs!! read more

Great service for reasonable price. Jamie serviced and DELIVERED my laptop and my daughter's on two days. He also is very honest and friendly! read more

These guys are the BEST! I have been to the shop several times for different problems on different machines. Steve and Jaime have both macs and PC's covered. They are knowledgeable, friendly and honest. They will provide you with solid services for a fair price. I can't recommend them highly enough! read more

very knowledgeable guys who took great care of me when i recently had a hard drive go out. highly recommend them. read more

Yesterday (Sat) I called to try to schedule an appt for my Mac that was running slow. Amazingly, Steve answered the phone and said he was there until 4pm. I live by Tyrone Mall and decided to make the drive -- am soooo glad I did!!! He was able to fix my computer AND I didn't have to leave it overnight! This is a small shop you might drive by but I'll never again go to a big box store! These guys are knowledgeable, reasonable and I'd recommend them to ANYONE! I found them 2 yrs ago when I bought a used Mac and got a good price on that too. They also work on PC's. read more

I had a great experience with these guys! Upfront and honest in their asessment, fair pricing, and best of all, a willingness to go above and beyond to make the customer happy. There is no reason for me to go anywhere else for my Apple needs. read more

Ray's Connecting Point is my go-to place for computer repair and assistance. They do complete, thorough work and can explain what they did so that even I could understand it. And they're affordable! Steve is an Apple expert, and in addition to Apple products, Jamie works on non-Apple items. I live several miles away, but their expertise is well worth the drive. read more

I should have written this review long ago. My family and I have been going to Ray's Connecting Point for years for all our computer woes and service has been stellar each and every time. I have never had a bad experience w/ these folks. They're friendly, honest, and take the integrity of their work seriously. They work w/ you to find the best and most affordable solutions to your problems. I definitely recommend them. read more

I have hesitated to take in my old laptop and pc to any place for fear of being taken advantage of or worse, getting my personal information stolen. I heard horror stories. I didn't want to go to a big box store where they could care less and charge big. These guys are awesome! Fear no more! I am so glad I had gone here based on a recommendation. You drive into the parking lot, and you may hesitate...gun shop, suishi, barbershop...not that these things are necessarily bad, but if I had not been told specifically about this place and was driving by, I probably would keep driving. DO NOT DO THAT! These people are so knowledgeable and willing to help. They are honest and helpful and certainly fair in their pricing. They are efficient and love what they do! Jamie was the technician who helped me out. I work from home and really needed to find a place that I can rely on to help me when I have a computer issue. I found the place. What a good feeling that is. I would highly recommend this place for all your computer needs. read more