The owner gave great options and we had a great experience with their honesty…read more Billy went out of his way to help and really appreciate businesses who are honest and trustworthy!

Not only are they SUPER expensive, they don't even diagnose the problem correctly…read more Brought my pc in because I had was getting a blue screen loop then a black screen loop. I told them that I also ran tests that said hardware problems were detected. They called me and said the operating system had to be reinstalled. Fine, I guess maybe I was wrong I'm not a scientist when it comes to pc's. I pick it up and now I can turn it on, but I CANT DOWNLOAD ANYTHING. Not even chrome, I run a hardware check and see it's detecting hardware problems. I asked the guy if there was hardware problems and he said no. I paid over 200$ for this service. 90$ of that which was ONLY FOR THE DIAGNOSTIC THAT THEY DIDNT EVEN DO RIGHT THEN CHARGED ME ANOTHER 160$ TO REINSTALL MY OPERATING SYSTEM. I'll be going to better business bureau and may even contact my credit card company.

My Mac concierge responded quickly to my request for service, schedule service next morning. He…read morewas excellent at confirming appointment details. He arrived on time and got right to work. Within an hour, he established printer service on my MacBook and iPhone as requested. Would definitely use him again!

Thank you Steve! I needed direction and feedback re my older MacBook Pro and through your knowledge…read moreI know the options and choices to determine my next decision. While I have not yet hired you - as a household of Mac users - I have so much relief I have found my person to help us as needed extend the life of our beloved Macs. Thank you for taking the care with me today and sharing your knowledge so I can make the best decision and proper action!!! I shall return ;) thank you Steve!!!

Robin has done IT work for me in the past, getting my old Toshiba laptop upgraded. He's reasonable…read moreand reliable.

Have tried other computer repair places before - Robin and his crew are the best. He fixed…read morecomputers I bought for my office from someone else previously that were set up incorrectly and we didn't know it. He also improved our network settings. He installed 2 security systems for me at my home and office. robin is my goto for all computer problems when i want a place I can trust to do it right and at a fair price.

These guys are great. Very knowlegable, great communication throughout the process...and delivered…read moreom what they promised. I took a custom rig I built a few months back to them when all of a sudden the bios wouldn't post. I consider myself fairly knowledable with computers , and built this rig myself, after 2 days of troubleshooting, I decided I need a professional....and found Ray's online looking for reviews. I brought it in on Monday of Christmas week and they were able to start working on it Tuesday before Christmas Eve, they had a solution for me, that Friday morning, less than 3 business days. Patrick took all my information and explained to me the process setting expectations and Jamie leveraged his skills to bring my PC back to life. Jamie was very personable and explained everything to me fully. In the future I definitely will be using Ray's for any of my computing needs. Thank you

I described the problem with my laptop, it wouldn't wake up from sleep mode. Ray diagnosed it and…read moretold me how to fix it right over the phone. It doesn't get any better than that.

John knows what he is doing. He followed all the rules that they teach us as techs: He rang the…read moredoorbell and stepped back, greeted me with a handshake, did not rush in, but waited for the invitation, walked straight to my man cave at the back of the house, without looking all around, listened to my problems, discussed the solutions and went right to work. He knew exactly what to do and did it well! He was very patient with my old computer. He educated me on preparing files for storage and eliminated a lot of unnecessary stuff. My 7 year old computer runs like new! I would highly recommend him!! Thanks John!

Jon did a phenomenal job with my Mac(s) & I would highly recommend him and his business. He is very…read moreknowledgeable and professional and reasonably priced and on time! You can't go wrong asking for help from this young man.

My computer crashed and I was in need of immediate service. I met with Mike on a Saturday, and by…read morethe next day, I had my computer fixed for what I thought was a great price. A good enough price where I got a used computer for a back up. I had gone somewhere else first, and they were going to charge me a ridiculous cost just for a diagnosis alone. If I ever need another computer or a computer fix, I'm definitely coming back to Net Pros!

I was having issues with my PC after lightning struck and needed to figure out if it was a hardware…read moreor software issue. They responded promptly and the whole process was streamlined. They were very transparent about the repairs needed and charged me a fair price.

Fast diagnostics of my laptop problem. The laptop was so slow it was unusable. They replaced the…read morehard drive with a total cost $160.00.The laptop works great and the service was professional and fast. I'd use these guys for any hardware or software device that you have.

seemed genuinely interested in helping me figure out old laptop and if I should invest anymore…read moremoney in it. told me where to look for good used one or renewed one. great dealing with staff that's not trying to just make a sale but informing me in what to look for in good used one. they've got my business.

They changed out my battery on my iPhone and helped with some questions I had. They were…read moreinformative, professional and timely. I will use them again

Pathetic incompetent employees that can only fix the most simple repairs. I gave them 2 chances to…read morefix a computer and they did nothing except charge me.. These guys are scammers.