My Mac concierge responded quickly to my request for service, schedule service next morning. He was excellent at confirming appointment details. He arrived on time and got right to work. Within an hour, he established printer service on my MacBook and iPhone as requested. Would definitely use him again! read more

Thank you Steve! I needed direction and feedback re my older MacBook Pro and through your knowledge I know the options and choices to determine my next decision. While I have not yet hired you - as a household of Mac users - I have so much relief I have found my person to help us as needed extend the life of our beloved Macs. Thank you for taking the care with me today and sharing your knowledge so I can make the best decision and proper action!!! I shall return ;) thank you Steve!!! read more

Super satisfied in every way with their service. Convenient, quick, highly knowledgeable, friendly, fair price, very responsive. Couldn't ask for anything more in a computer repair and service. He fixed up my old iMac and I will use his services again if I ever need them. read more

This is certainly who you want to call if you need help with anything Apple. I used Steve Bush's services a long time ago when he was the owner of Screwbox. I followed him to two different locations when he owned that business. Since then he has made his living helping i.e. customer service with Apple/Mac problems. He knows how to deal with most issues and if he doesn't he will let you know what to do. If you need your computer for work you know you would probably pay any price for the help but Steve is way less expensive than say, the Apple Store and is more convenient. You can have him come your house or go to his, whichever better suits your needs. read more

got my Mac screen replaced at good value. i stayed while the repair was being done & there is limited seating. overall would go back but would drop off. read more

Steve is a quality Mac technician. He knowes his stuff. He responded to my email the same day that my mac had problems. I took my mac to Steve the next day and I had a new harddrive installed the next day. Thats's service! Steve offers to come to your residence should you need it too. He's the best. read more

Lightning fast response and Steve ordered the necessary part immediately. Communication was exceptional, and the repair was perfect. Highly recommended!! read more

Needed my 2017 MacBook Pro battery replaced and Steve did it in less than an hour a day after I requested his service. Fast, efficient and my laptop is running well and with much longer battery life! Very professional and friendly and better pricing compared to Apple and other certified Apple repair shops! read more

Steve is a knowledgeable and dedicated technician. He upgraded my hard drive to an SSD in record time and fantastic quality. 100% recommended. read more

Damn, Steve Bush is good! i've been taking Apple gear to him for over 15 years, and he has always gone above and beyond what I expect. He has spent hours salvaging m daughter's hard drive. He is a great communicator and promptly returns calls. Steve is absolutely prepared for his home visits, bringing all sorts of cool gear to fix the computer problems. No upselling or trying to get you to purchase unneeded services. He is terrific. I stopped buying Applecare about 10 years ago because I trust him to do a far better job than they do. I almost had a heart attack when I though he was closing his business. He is that good. We have shipped computers from out of state because he is the best. Do yourself a favor and contact him for your Apple computer service needs. read more

Steve is our go to guy for everything Mac. He has been servicing our business computers and home computers for 6 years now. Steve is responsive, prompt for appointments and blows away the Apple Customer Service team with his knowledge. I recently had an issue where an automatic SW update corrupted my iMac desktop. I tried a few times to work with Apple support to fix the issue and it just got worse with each thing we tried. Since Steve was the one who maintained the computer and installed my custom hard drive, he was the only one I trusted to touch my computer. I called and scheduled an appointment for Steve to service the computer. Steve arrived and within 2 minutes was able to fix what Apple could not do. There is no better value than having Steve on speed dial for critical computer repairs. Amazing knowledge, great personality and most importantly trust worthy. For any issues with your Apple products Steve is your guy. Take advantage of his new concierge membership option. Focused attention when needed and discounts on parts and accessories. read more

I have worked with Steve for over 12 years-- he has set up and maintains all our Mac computers for a family of 4. He has saved our respective tushes more than once... the most memorable when he got all the data off a ruined hard drive for my teenager. We won't discuss how the hard drive got ruined... he knows everything there is to know about Macs, we even shipped the college kid's computer to him rather then take it to a repair place in her large college town. I will shout Steve's praises to the skies and would not consider for a moment taking our Macs to anyone else. read more

I recently had an issue with my daughters MacBook Air on a holiday weekend, for many years I have been using Screwbox to repair my MAC computers; so I called Steve the owner of Screwbox and he offered to help me resolve my issues the same day. I brought him my daughters MAC and he repaired it and I was able to pick it up the same day. I would recommend Screwbox to anyone who needs their MAC repaired, quality work; reasonable prices! read more

Steve is great! Fast, great commentator and knows what he is doing. Highly recommend!

Steve did a great job and put up with my incessant questions while he went about fixing my issue. Highly recommended. Thanks again Steve!

I believe this to be an honest company. I trust them and if I have an issue in the future, they will be the first person I call. I would recommend them. I got a fast text back and a link to an Apple warranty program that I didn't even know about. This guy could have easily charged me to take a look at my compute but he was honest and God bless him because times are hard. read more

My Mac Concierge - Honest!!! - IT Services & Computer Repair Near Me - Tampa, Florida

Very satisfied with the outcome of my service from the Screwbox. Will definitely keep his number in my phone in case I need it again.

Steve has always done a wonderful job repairing the computers for my family and once again, he didn't disappoint. He quickly diagnosed that I had done to my computer, priced it out and, with my approval, ordered the parts. He came back on the day he said he would, removed a stunning number of tiny little screws and plugs, changed out what was broken, I guess, and managed to get them all back where they came from, without having any left over! Steve's prices are beyond reasonable and what he fixes stays fixed! As long as Steve continues to repair Apples, he will have a loyal customer in me. read more

Impressed is an understatement. I thought my MacBook Pro was done for after a crazy ex. I reached out to Steve and received a message and quote within minutes. When I dropped off my MacBook with him, he informed me it would only take 20 minutes (all other places said it would take hours and weren't as near as promising). It took him a little less than 20 minutes to replace my display along with cleaning it, making it look brand new! I would definitely recommend going to him and will be returning if I need any of his services in the future. read more

There was an issue that came up but Screwbox rectified the situation. We appreciate your effort and thank you.

Quick response ... fixed my mac and MacBook Air... very reasonable and honest Highly Recommend read more

My Mac Concierge - Laptop he restored to brand new - IT Services & Computer Repair Near Me - Tampa, Florida

Stephen was very responsive and quick to fix my laptop screen. I would definitely use him again!

I'm pretty Macintosh handy having bought my first one in the first 100 days in 1984; and having used Macs in my office for 33 years. But sometimes I haven't had time to dope out a problem, and Steve was able get everything back in order quickly. He can be a life and computer saver. Fast turnarounds and affordable. read more

Great service! Responded and fixed the issue the same day. Amazing! Definitely hire Screwbox.

I don't write reviews often because I feel bad for giving anything less than 5 stars. But Steve really deserve 5 stars. On Wednesday at around 1pm, I found out that my Macbook Pro screen had shattered. Within 10 minutes, I was able to call Screwbox and Steve gave me a reasonable quote and told me he could fix it by Thursday, or by the latest, Friday, if I brought it to him in an hour. My schedule for Thursday was busy, so I told him it was okay if he didn't fix it by the next day. Before 12pm on Friday, Steve called me to tell me that my Macbook was fixed. I'm so grateful that he was able to fix my laptop and get it back to me within a 48 hour timeframe and for a reasonable price. If you're a person who is short on time, I highly recommend him. If you're a person who appreciates someone who is courteous but honest with you, I highly recommend him. read more

My first experience with Screwbox was a couple of years ago with my iMac. Apple store referred me to Screwbox. I have been there for servicing twice since then and Steve goes above and beyond making sure my computer is up and running for me. Thank you, Steve for your dedication to customer service and your quality service repair. read more

When a small amount of liquid got into our classic MacBook through a cracked corner, the Apple Store wanted $755 to repair it and guessed we'd have it back after a week. After a few rounds of advice, we found our way to Screwbox, where Steve replaced the MagSafe port for $99, including parts and labor, and the only reason he didn't do it the same day was that he overnighted the part. Less than 24 hours later, we had our laptop back in great condition -- and he even used some spare RAM to upgrade it from 2GB of memory to 4GB for free. If there were a way to make a customer any happier, it would involve illegal substances or services. read more

I had a MacBook Pro with a shattered screen, and had seen the reviews for Steve with Screwbox on here and elsewhere. Let me tell you, they are all spot on! The service was excellent. Not only did Steve fix my MacBook in an hour, but he did it for half the price of Apple Retail! He also fixed my keyboard for no charge (it was missing a key), which was a nice little bonus. Steve himself is a great guy - he had a few stories to share and was quite personable when waiting in the office. Plus, he has loads of experience, and is definitely qualified to service any and all systems that come his way. I'd recommend that anyone who is in the Tampa, FL area that has a problem with their system go to Steve. You just can't go wrong! read more

Completely satisfied with my experience here! Steve is a genius and genuinely cares about his customers and their products. He, unlike many chain retail electronic stores, knows that ones LIFE is solely located on his/her laptop. He recognizes the frantic nature his customers are in and calmly says "let's take a look at it!" I had a massive amount of champagne dropped on my MacBook Pro at a gig I was DJing and was not able to take it in as quickly as I had hoped. My friend did this chore for me, which I am grateful for! He took a look at it and said, yeah we can fix this. He replaced the keyboard and power switch and had it ready within 1 day. Unlike the other store(which will remain nameless, but their logo may or may not be a fruit with a bite out of it). I went to retrieve my computer and Steve not only told me all he did, he showed me what he did. He opened up my computer, showed me where the damage was and told me what he did to fix it. He also suggested that I upgrade my RAM, to make it faster, since the bill was paid in advance and it cost less than the estimate. So he suggested, use the extra money for the new RAM. Who does that?? Nice people do!!! Thank you Steve for an amazing experience and averting a life-threatening situation for myself. read more

I went to Screwbox based on reviews and word of mouth. I was not disappointed. Steve's stellar reputation precedes him. I have a mid 2012 MacBook Pro that's been acting slow and sluggish lately. Assuming it was old and I just had a lot of junk on it so I didn't give it much thought. On Saturday (09/12/2015), I was trying to work from home and the slowness of the computer was seriously annoying me. I went into Disk Utility and tried to figure out what was going on. I got an error that something was wrong with my hard drive. I called Screwbox without even checking their hours of operation only to realize they were closed. About an hour later I got a text from the same number. "Screwbox will be open from 3-7 today. Is there something I can help you with? -Steve" After giving a description of my issue, Steve asked if I could come in. To me I had already received amazing customer service and I hadn't even walked in the door yet. When I got there Steve was working with another customer but he was being very time efficient so he assisted me at the same time. I went in knowing I needed a new hard drive and I was pleasantly surprised that the cost was more affordable than I was expecting. I was in and out in no time with a promise that my computer would be ready the following day. The next day (09/13/2015) when we spoke I asked if I could bring in my 2009 iMac because it was so slow I had stopped trying to use it. As I was pulling up Steve came outside to assist me with my iMac. When I came in, he was in the process of trying to salvage the data on my dead drive. I was pleasantly surprised that he was attempting to recover my data but thankfully I had thought ahead and backed up all my pertinent files so I was able to tell him not waste time trying to recover the information. In diagnosing my iMac the preinstalled hard drive was smaller than the one that came preinstalled in my Pro and the iMac didn't have enough RAM to support the current OS I was running on it. Once again, the cost for upgrading was less expensive than I anticipated. He told me my computer would be ready for pick up on (09/15/2015). On Monday (09/14/2015) I got a call from Steve that my iMac was ready to be picked up, a day early! He graciously carried the computer out to my car for me without even being asked to do so. Having had a previous experience with an inferior competitor, I can say that Screwbox is hands down the best place to take your Apple products for repair. I don't know many people that would willingly come into work on their days off to help a customer in need. Now my computers are both running beautifully and for about a third of the amount it would have taken to replace one of them! read more

This review is for NATE! All these 5 star reviews are for Steve but Nate fixed my work email acct on my iPhone in like two seconds for free! Apparently he just used google to find the missing server but that's besides the point. Everyone at this business is super cool and super smart and awesome at what they do! (How's that for adjective use). This review is long overdue, but thanks Nate! I would be missing a lot of important [email] info if it weren't for you!! read more

This man is an Apple genius. He can fix anything else too. Courteous and great communication! Highly recommend!!!

By far the cleanest and neatest repair shop I've ever been in. It feels like an Apple store in there. Steve was knowledgeable, fast (he fixed our iMac on the spot), and quite personable. He works right there in the open so you can see everything that is being done. We found our Mac repair shop. What a relief! read more

This is now known as iCustom. See my review of iCustom. This place is amazing if you have computer issues or need repair work done for a reasonble price. read more

Steve is the best. Called him regarding an emergency I was having with my iMac. I was able to bring the computer over within the hour, get the diagnosis, identify the fix (faulty HD), and have the part replaced, data moved/transferred, screen sealed/cured within a day and a half. Second time I've used Steve. True professional, knows exactly what he's doing, and lucky to have him here in the South Tampa area. 6/5 stars. - Paul Hemmick read more

Amazing service and very fast. Knows his way around a Macbook. Installed a new battery, fan, and also a SSD.... very outgoing

A late 2015 21.5 inch iMac with 8 GB of soldered ram and a 1 TB internal HD had slowed to a crawl. Apple's suggestion? Look into a new computer. Screwbox installed a reasonably priced 500GB SSD. PROBLEM SOLVED!! read more

All I can say is 'unbelievable.' Steve quickly diagnosed and repaired my hard-drive, added more memory and (this is the unbelievable part) ... recovered 4,000 pictures off an unreadable SD card!!! I'd spent 5 weeks hiking through Scotland, Outer Hebrides and Isle of Skye then hiked coast-to-coast in England and before I took my pictures off the card, I drove 7,400 miles around the US. When I went to transfer the pictures to my computer, the SD card failed and couldn't even be read. Steve was able to do what he does and recover all my pictures ... in less than 24 hours!! If that's not superior service, I don't know what is. Forever indebted. HIGHLY RECOMMEND. read more

Steve looked at my computer, did a complete check and cleaned it up. He charges only for repairs. Great service. He is skilled and honest!!!! And I was in and out. He freirá to repair as much as possible on the spot. Worlds best Another great reason to own a MAC! Thanks Steve!!!! read more

Same day service. Came to my house. Was following COVID-19 protocols. He repaired my laptop and charged a reasonable fee. I would recommend. read more