Recently made a purchase at the Tyrone store and had a question about delivery confirmation. Store…read morereceipt doesn't show a contact # or name; therefore, you must go on line to determine # to call for help. Discovered that stores do not take calls & all calls are forwarded to a central call center which is not local nor in the US. Simple request to amend contact info resulted in non-resolution & followup call next day showed change not yet made. Again explained what is needed and was told that resolution would be available in 24 hrs. This was very frustrating because when you call, AI responds & transfer to a real representative occurs only when you insist. It appears that, to streamline processing, no one at the store can be contacted directly. This is certainly an awkward and frustrating process. There are very few employees on the sales floor and those who are there are not attentive & assistance must be requested through the service desk at the front of the store. In all the years that I have dealt with Best Buy, this is the worst customer service that I have had. Customer service process stinks!

wear a mask workers are sick again. Not good for old people with weak immune systems to have to…read moredeal with this chit every 3 to 5 months. Clean your damn store or i call the CDC & BBB. its getting old.

The service her is amazing! I cannot recommend this place highly enough. Derrick made sure I got…read morethe perfect MacBook for my needs and made sure to explain it plainly to someone like me who only used Adobe and doesn't really know what's under the hood. Plus, I got an excellent deal and didn't have to wait forever for the device to show up. Plus his dog is really cute and friendly.

Very affordable service that was quick and easy. I typically replace parts on my laptop myself but…read moreone had been giving me a hard time and they replaced it within 15 minutes. Strongly recommend.

Tyler, at Mark Evans Computers, was able to connect my laptop and problematic HP printer so that I…read morecould process some important documents. Tyler was patient, deliberative and diligent and had a good sense of humor throughout the whole complex process. I have been going to Mark Evans for years and have been totally satisfied with services at their office in KennethCity as well as remotely through screen sharing. thankful that this company exists. Jane Davis, Largo

Mark Evans computers was super helpful with my whole computer build. My buddy who already had a…read moregreat experience took me there and they helped me build a beautiful and extremely functional gaming PC for a very solid price! They helped with all the questions I had and gave me plenty of options for my specs I wanted. Would heavily recommend Mark Evans Computers!

Robin has done IT work for me in the past, getting my old Toshiba laptop upgraded. He's reasonable…read moreand reliable.

Have tried other computer repair places before - Robin and his crew are the best. He fixed…read morecomputers I bought for my office from someone else previously that were set up incorrectly and we didn't know it. He also improved our network settings. He installed 2 security systems for me at my home and office. robin is my goto for all computer problems when i want a place I can trust to do it right and at a fair price.

My son built his first computer from scratch and couldn't get Windows to load. Jeff helped him over…read morethe phone, and then when that didn't work, we brought it in. Jeff individually replaced each part until he figured out that it was the motherboard. He explained to my son how he did it and recommended internet options. He made sure not only that the computer was ready but also that my son understood how to do it. Highly recommend this business!

Cousin wanted a gaming pc and these what he got runs great low temps and best of all it's nice and…read morequiet be back again next time for my pc