The owner gave great options and we had a great experience with their honesty…read more Billy went out of his way to help and really appreciate businesses who are honest and trustworthy!

Not only are they SUPER expensive, they don't even diagnose the problem correctly…read more Brought my pc in because I had was getting a blue screen loop then a black screen loop. I told them that I also ran tests that said hardware problems were detected. They called me and said the operating system had to be reinstalled. Fine, I guess maybe I was wrong I'm not a scientist when it comes to pc's. I pick it up and now I can turn it on, but I CANT DOWNLOAD ANYTHING. Not even chrome, I run a hardware check and see it's detecting hardware problems. I asked the guy if there was hardware problems and he said no. I paid over 200$ for this service. 90$ of that which was ONLY FOR THE DIAGNOSTIC THAT THEY DIDNT EVEN DO RIGHT THEN CHARGED ME ANOTHER 160$ TO REINSTALL MY OPERATING SYSTEM. I'll be going to better business bureau and may even contact my credit card company.

My computer crashed and I was in need of immediate service. I met with Mike on a Saturday, and by…read morethe next day, I had my computer fixed for what I thought was a great price. A good enough price where I got a used computer for a back up. I had gone somewhere else first, and they were going to charge me a ridiculous cost just for a diagnosis alone. If I ever need another computer or a computer fix, I'm definitely coming back to Net Pros!

I was having issues with my PC after lightning struck and needed to figure out if it was a hardware…read moreor software issue. They responded promptly and the whole process was streamlined. They were very transparent about the repairs needed and charged me a fair price.

Our android phone got infected and was acting crazy. Spectrum couldn't fix it and recommended HT…read more Two doors away. They quoted $75 to fix it. 1 1/2 hours later it was fixed and they charged $40 because it didn't take them long.

My computer was no longer recognized by my printer. I took it in . In 5 min. Tom ( I think the…read moreowner) told me my USB port was worn out. He just pluged it in to another port.Everything worked fine. I offered to pay him $20.00 for his knowledge. He wouldn't take anything. He said he " didn't do anything". That is an honest repair man.

Tom has done several jobs for us and each time the work was done very well, quick and very…read morereasonably priced. We had several laptops that were repaired and also we've had a laptop built for us. Tom is thorough, careful and you can trust him with your computer.

Very nice fellow that helped after a mishap. Fixed it up and improved its running ability!read more

My PC was running poor due to bad links installed. The links were removed successfully and my PC…read moreis running great. The turnaround time in taking my PC for repairs and picking it back up was reasonable.

Always helpful! With both Apple and Windows products. Alex buys and sells phones and computers…read more I've been going there for years. Highly recommended!!

I have cats and have lost 2 laptops to drink spills and 1 I lost to a single raindrop falling off…read morethe side of the roof and landing on the keypad while sitting outside. One day I brought them into this guy, and he said there's nothing he can do for a computer getting wet, but he can look at them. We had a small conversation while I was there, and he insulted me. When I returned to pick them up, he charged me a service charge for each computer, and he never even opened them. He opened one of them and checked it out, but knowing they were all dead for the same reason he didn't bother with the other two. He took them knowing he couldn't fix them, and never even put a screwdriver to them, to look inside. He offered to discard them for me, because they're harmful to the environment to throw away. And I said "no" because I know they get money for non-working computers. And I paid the $45 because I know he expected me not to and wanted to con me out of them.

If they were there according to the hours on the door.....duh. A sign be back at 11:30am, nope…read morethey were not, went there 3 times today. Guess they have all the money and work they want. Won't consider them again

Great value, the sales people know their products and can help you…read more Unlike the big box stores.

I took my gaming PC to this store because of the black screen of death, expecting professional…read moreservice based on their good Yelp reviews. Instead, I was told I might need a whole new PC and that the turnaround would take 5-6 days--unless I paid a $100 rush fee just to get in line with 12 other people. On top of that, there was a diagnostic fee of $30-$50, plus repair costs starting at $500 and up. At that point, it felt more like a cash grab than a genuine repair service. Frustrated, I looked elsewhere and found a tech on Craigslist who charged a straightforward $50 per hour. He came to my place, diagnosed the issue, and identified the necessary part. Since he was a mobile tech and I caught him at the end of his shift, he had to order it. The part arrived two days later, and while I was able to install it myself, he was readily available to help if needed. In the end, I saved both time and money by going with a more transparent and reliable option. Safe to say, I won't be returning to this shop. I've included photos of the error messages I got when my cpu messed up. Not in correct order but the black screen was the final message prompting me to go into the repair shop.

Had the team from TechRay assist us with some new servers we had installed. The tech was friendly,…read moreinformative and ensured he cleaned up after the job was done. Very pleased with what was done for the price.

From the owner: TechRay Systems solves technology problems in and around western Florida. We are an IT managed…read moreservice provider, but take on a limited number of related projects for individual clients. As of September 2025, we no longer troubleshoot or repair devices outside of an existing managed service contract. If you are interested in our services please reach out by phone or email. Thank you for your time.