I paid this place $60 for them to not even do anything with my pc other than to say it was a part…read morethat they could not test. I told them what parts I had on arrival and they said they would test everything. The guy that was there when I picked it up also treated me like an idiot. Never come here if you enjoy good service

Always helpful and very patient! Turn around is great! Thank you for helping me while my mother…read moredeclines in her ability to use new computer(s), programs and new technology changes.

Great value, the sales people know their products and can help you…read more Unlike the big box stores.

I took my gaming PC to this store because of the black screen of death, expecting professional…read moreservice based on their good Yelp reviews. Instead, I was told I might need a whole new PC and that the turnaround would take 5-6 days--unless I paid a $100 rush fee just to get in line with 12 other people. On top of that, there was a diagnostic fee of $30-$50, plus repair costs starting at $500 and up. At that point, it felt more like a cash grab than a genuine repair service. Frustrated, I looked elsewhere and found a tech on Craigslist who charged a straightforward $50 per hour. He came to my place, diagnosed the issue, and identified the necessary part. Since he was a mobile tech and I caught him at the end of his shift, he had to order it. The part arrived two days later, and while I was able to install it myself, he was readily available to help if needed. In the end, I saved both time and money by going with a more transparent and reliable option. Safe to say, I won't be returning to this shop. I've included photos of the error messages I got when my cpu messed up. Not in correct order but the black screen was the final message prompting me to go into the repair shop.

The owner gave great options and we had a great experience with their honesty…read more Billy went out of his way to help and really appreciate businesses who are honest and trustworthy!

Not only are they SUPER expensive, they don't even diagnose the problem correctly…read more Brought my pc in because I had was getting a blue screen loop then a black screen loop. I told them that I also ran tests that said hardware problems were detected. They called me and said the operating system had to be reinstalled. Fine, I guess maybe I was wrong I'm not a scientist when it comes to pc's. I pick it up and now I can turn it on, but I CANT DOWNLOAD ANYTHING. Not even chrome, I run a hardware check and see it's detecting hardware problems. I asked the guy if there was hardware problems and he said no. I paid over 200$ for this service. 90$ of that which was ONLY FOR THE DIAGNOSTIC THAT THEY DIDNT EVEN DO RIGHT THEN CHARGED ME ANOTHER 160$ TO REINSTALL MY OPERATING SYSTEM. I'll be going to better business bureau and may even contact my credit card company.

My computer desktop was upgraded to 1TB, after that the computer work awhile. The person who did…read morethe upgrade forget a screw in the computer that damaged the 1TB. Because the 1TB was with warranty I have to pay only the work. With question from the people working there - why i did tell them!? They are not able to fix anything

Tyler, at Mark Evans Computers, was able to connect my laptop and problematic HP printer so that I…read morecould process some important documents. Tyler was patient, deliberative and diligent and had a good sense of humor throughout the whole complex process. I have been going to Mark Evans for years and have been totally satisfied with services at their office in KennethCity as well as remotely through screen sharing. thankful that this company exists. Jane Davis, Largo

Brought in our I phone which had locked up for no reason. Gary did what 3 other companies including…read moreApple tech and Best Buy couldn't do in hours of trying. He fixed it in 10 minutes. Very grateful and so happy to have found these experts at Experimax. Tracy and Mary Talley

Selim and Julio are awesome! A senior family member needed help with a phone transition and they…read moreboth went way above and beyond to provide outstanding service! Can't recommend highly enough!

I am sitting here on my repaired computer after just a couple days of bringing it in to Bay City…read moreComputers . Derrick did a great job and made it much more affordable than all the big boy stores like Best Buy or The Apple Store's etc. He found the right parts more inexpensively and got the work done asap. If you're lucky enough to find this store .- You're Welcome!

The service her is amazing! I cannot recommend this place highly enough. Derrick made sure I got…read morethe perfect MacBook for my needs and made sure to explain it plainly to someone like me who only used Adobe and doesn't really know what's under the hood. Plus, I got an excellent deal and didn't have to wait forever for the device to show up. Plus his dog is really cute and friendly.

My son built his first computer from scratch and couldn't get Windows to load. Jeff helped him over…read morethe phone, and then when that didn't work, we brought it in. Jeff individually replaced each part until he figured out that it was the motherboard. He explained to my son how he did it and recommended internet options. He made sure not only that the computer was ready but also that my son understood how to do it. Highly recommend this business!

Cousin wanted a gaming pc and these what he got runs great low temps and best of all it's nice and…read morequiet be back again next time for my pc

Well Best Buy did it again. I had purchased an LG washer and dryer combo. I paid for the protection…read moreplan and they've taken that money for two and a half years. Now I need service I have to pay $99 and the service guy can't fix it and says it's not even covered under the protection plan. They refuse to give me my money back and they refuse to help me. Best Buy customer service is awful I asked for a supervisor and they just left me on hold for 20 minutes. I absolutely will not purchase another thing from Best Buy ever!

This place sucks. The service sucks. The people that work here are completely clueless on anything…read moreyou ask them and they just kind of bounce you off of each other until they get annoyed and have an attitude and basically just make you wanna leave and never give them a penny of your money.