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    Mr. D RV

    5.0 (2 reviews)

    Services - Mr. D RV

    RV repair

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    Alpin Haus

    Alpin Haus

    (23 reviews)

    I was there looking around for an RV for my handicapped wife and I was trying to work on a budget…read more I was approached by two salesman before I was encountered by a guy who pushed up on my and told me I got the right RV for you showing me a toy hauler. His name was Derik I'm 75 years old. I am not riding any toys. My wife is a handicap and we told him we handicap accessibility so he brought me to a another Fifth Wheel hauler that has mechanical bunkbeds I said is this a joke he laughed in my face and told me you don't have enough money for this anyway I felt so disrespected by this encounter I think they would give a 0 if I could.

    We ordered custom blinds and were told it would come in between 2 and 3 weeks. When it was 2 weeks…read moreand no phone call, we stopped by to check on it and was told it would be an additional four weeks and there was no way to cancel the order because it was custom and it shipped 2 days before. They also originally mentioned it was coming from within the states and then found it was coming from outside the country. When we followed up on the 3rd week, they stated it was within the states and should be 3 - 5 business days but still saying the total time of 6 weeks. When we asked for a tracking number, the salesman stated they didn't give one. Then we checked in after 4 1/2 weeks and just stated it had moved in the system 3 times so it is not lost but still showing the the 6 week timeline. We asked why is it taking so long and they stated they didn't know and the company didn't specify. 2 days before the 6th week timeline, we called and checked and then were told it was in and someone would call once it was looked over that day so we could pick it up the next day. They should have called us to tell us it was in and that it was looked over. Noone called us. When I went to pick it up, they stated everything was there and they looked it over and stated they were very busy and don't have a lot of time. I asked if the company stated what happened since it was within the states for 3 weeks and they stated no. I specifically asked if the clips were there and they stated they are in the boxes. When I got home and opened up the boxes, there were no clips. Horrible customer service. I wouldn't recommend them!

    Mr. D RV - rvrepair - Updated May 2026

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