rep scott try to rap with emojis to wife and sold unit without keys still waiting. False…read moreadvertisement, saying no payment needed sign and go package for us . insufficient information on picking up trailer for towing not told we needed sway bars and and all that for towing as of this day still waiting for keys us on Friday.

I bought my camper 2 1/2 years ago and have had nothing and I mean nothing but problems ever since…read more I have repeatedly called the corporate office and filed a case against the Kingston camping world because of the never-ending issues. They literally sold me a lemon , but God forbid they take accountability for that instead they want you to pay out of your pocket for any work done even with the extended warranty, they had me purchase. I've had to replace my door three times on this camper. The plumbing has never been right. I have never been able to flush the Toilet, the water stays in the shower without draining, water pump never worked correctly etc., I called about the jack and hitch last fall and explained I parked it and it's just not right mind you I had to have my father re-drill bolts into the jack to hold it together or I would have had an accident driving it home. I called to have my camper repaired once again and I've been waiting months to get that appointment and Once again, I have to bring it there for yet another door replacement , the plumbing (which was never fixed from the start ) and the Jack (that I have had nonstop issues with and at this point is a big safety issue) . Lars in the service department has been horrible to work with . He lacks customer service big-time , I don't know why they would put him in such a role. He is insisting the camper has been in a collision! I have never ever had an accident with this camper, but because they don't want to admit fault that they sold me a Lemon, they instead want me to pay out-of-pocket or claim it through my personal insurance company! Lars even had the audacity to send me a statement that if the warranty does not cover what needs to be fixed, I will still have to pay a $500 fee for them just to look at the camper even though I have an extended warranty on the camper that I paid a lot of extra money for! They had the audacity to tell me that the camper jacks were mounted incorrectly. If they bother to use their brain cells, they would know I bought it like that! Why in the world would I mount the jacks ?? Please make it make sense. I opened a case with corporate on them and At this point, I am seeking legal council. I have had it with camping world. It's been 2 1/2 years of nonsense. You can never call and speak to the same employee because it's like a revolving door that everyone leaves and a new one steps in its place .

Charlie was so extremely helpful and gratuitous. He answered the phone on a Friday afternoon, late…read morein the day. I was so frustrated after calling multiple RV dealers, who were "too busy" to help us. He did a Facetime with my husband to troubleshoot correctly installing a weight distribution hitch. He saved our camping trip, and maybe even saved my marriage, LOL. I can't recommend him enough, such a great guy.

I had a material part failure in the Girard tankless water heater in my new Airstream trailer at…read moreexactly the wrong time - 4 days until I was taking it on a big trip westward from NY. I called them and talked to Charlie, expecting a response Luke I got from the dealer about having to wait over 2 months to get an appointment to get it fixed. Charlie said "...can you bring it in tomorrow afternoon for me to check out? And if the part is available, it should be done in about 4 hours." Voila, like a message from heaven. I had ordered the part on Amazon and Charlie had the complete remove, repair, test, install done in 1 day! And, he took care of all the warranty paperwork. I've since passed this business on to 4 other RV owners in the Hudson Valley. This is my 'go to' place for any critical work that quickly exceeds my skill set. Give them a call - you will be happy you did.

I highly recommend Hudson Valley Rv. The owner actually answered the phone. He was wonderful. We…read morehad a problem with our slide and he first talked us through some things to try and fix it. That in itself shows what an honest and sincere man he is. Unfortunately those things didnt work and he had us bring it down the same day. He was great, friendly and very knowledgeable. He fixed our slide and our awning motor as well. We brought it home same day! He was extremely reasonable with his pricing as well. I will only use him from now on!

This place does great work. Jeff is friendly and great with communication, knowledgeable and very…read morefair-priced. Highly recommended!!!

Excellent Prices. Honest people. Fixed right the first time. They are the best for all your marine…read morerepairs.

From the owner: Maintenance/Tune ups - We offer complete service and parts for all sizes from the smallest…read moreOutboards to Inboard Diesels. Complete Engine/Drive Repowers - From replacing your engine to rebuilding your outdrive. We have over 25 years experience. Electronic Installations - From simple Radio install to GPS and Radar interfacing. Inside/Outside Detailing - Keep your boat glistening with a Wash & Wax Mobile/Dockside Service - Our expert & reliable mobile boat repair technicians will come to you if you are not able to come to us. Whether it be your home or local marina. Winterization/Storage - We offer complete Engine and System winterization with secure on site storage. RV Maintenance - We can maintain your new RV or recondition your used one. Jet-Ski Maintenance - We offer complete service and repairs of all personal watercraft and if speed is what you need, we can do that too. ATV Maintenance - We offer complete service and repairs on all ATV's, no matter what size.

I want to say this has been one of the best repair experiences I have had up in the Catskills!…read moreDwain is responsible, he speaks to you with respect and explains when needed. I had a much needed mobile repair for my camper and he followed up when needed and explained an ordered what was required for the Hot water heater repair. I highly recommend his services.

Mr D is amazing. Extremely nice person. Returned my call within hours, as my a/c was not working at…read morethe beginning of a heat wave 6-18-24. He was at my Rv the following day, and you could tell he was very busy, but fit me in. He fixed my air conditioner at his first visit. Clea, polite, professional. I highly recommend him, as does everyone in my Rv park Thanks D

Great experience with Bob. He came out within a day and did a great job with my repair. He was very…read morethorough and was great to work with. I would strongly recommend him if you need any Trailer or RV repair!

Bob was amazing! We had an issue with a sulfur smell and assumed it was our hot water heater…read more Thanks to years of experience Bob instantly knew our battery was shorted. Things could have been bad for our family. So grateful!