I always take my 2004 BMW 330xi to Tom's. They do excellent work and always at a fair price. You…read morecannot go wrong bringing your car to Tom's.

These mid business is great! I spoke with Patty in dispatch and she is wonderful. Patty was very…read morehelpful and addressed my concerns from previous ties with other companies. Patty had the driver reach out. The driver was exceptional, asked appropriate questions and was punctual. The driver got the vehicle and towed to my residence. The vehicle arrived safely. The driver even sent me pics to confirm and make sure the location was good.

I called them at 8AM to see if I could get a car towed from 30 miles away and also have a small…read morerepair done. They called me at 3PM to tell me they were done and when I went down there to pay I found out the cost was around half of what I thought it would be. It's nice to know that there are still some businesses that have competent employees and actually give a damn about the customer.

Had a spark plug go out on the freeway while passing through the area & called and showed up at…read moremultiple auto shops... Jeff's was the LAST shop & the ONLY person who said yes. Everyone who works here is kind, quick, knowledgable & wont charge you a million dollars - thank you for saving the day!

2011 Hyundai Genesis Coupe with bad coil pack and ambient air sensor. End of hot day eval. and…read morerepair; parts immediately available and was in and out in 45 min. Wholeheartedly recommended. Michael

This is a very Dishonest Business. I was ripped off…read moremultiple times. This time I have had enough and Did a complaint with The DMV and NY Inspection. I went in for an oil change and inspection. He charged me but didnt do the oil change. Infact this place never did the oil changes I have went and paid for there. My Original Mitsubishi Oil Filter was still on. So actually I drove my car 20,000miles without an oil change. I am going to take him to court. Then he said my car wouldn't pass inspection without 2 new tires. Went somewhere else and they said My tires were good. He would not refund my money and now im stuck with 2 tires I didnt even need in the back seat of my car. He also put the inspection sticker on and lied about the Milage. DO NOT GO THERE!

Scam artists! I know for a fact my daughter god mother went to him since she's owned her car that…read moreonly has 20,000 or a little more write she only had 15,000 something miles told her she would fail if she didn't buy two new tires for her awd but still put the sticker on charged her for a synthetic oil change but didn't give her a receipt for an synthetic oil change we both went to the owner before Jerry first so he was aware and he told me to personally go to him and I did he was sitting outside waiting with a very nasty attitude I recorded the whole thing and he claimed he didn't oil change but three at me a Walmart bag with five quarts of cheap oil and a crappy filter because her synthetic oil change he claimed to have down was poop brown we have it in a jug and it's so dark it looks like coffee if not darker and her filter is from the Mitsubishi dealership so he not only has ripped her off once but more then once because she's gotten a oil change done before and there was salt on the old filter he claimed to change he was so mad his teeth were falling out he knew he didn't do what we wrote her a receipt for everything the two tires the inspection and left out the oil change but called her and said you don't remember me sitting down next to you saying I'm draining your oil now and she said no I don't remember that at all avoid these scam artists they have ripped ppl off for years and this is a older retired woman he did this too. Sicko! He kept telling her how much he needs the money and yada yada but you go over at 1 pm it's closed probably because no one wants to go there!

We broke down over 600 miles from home, and were referred to Big Joe's. We were having a recurrent…read moreproblem which had been "fixed" at least twice already by other shops. Big Joe's got us in, not long before closing time. He scanned our computer, realized it was the alternator, not what we had done twice before. He couldn't get a new alternator that late in the day, so HE DROVE US TO A HOTEL, and actually picked us up the next day to go back to his shop. Long story short, our car, with 100,000 miles is now running good as new. Thanks to Joe and Ant!

Big Joe is not just a master mechanic, he is a genuine person that would do anything to help…read moresomeone in need. I was stuck in Port Jervis a small town and not my neighborhood with my truck, a diesel Dodge. He is a Honda specialist but owns a Dodge also and told me he knew just what to do. Joe stepped up when nobody else would or had the time to help me out. We worked on my truck all day and he got me back home safe.. I had a mechanical problem that would've been a disaster without Joe's help. Can't thank him or his shop enough, truly a professional, and downright old school Soul!!

Went in for a cut,shampoo and blow-dry. Used Lynn. She saw my hair was very thin, but when I was…read moredone,I looked spectacular!

From the owner: At Middletown Auto Repair, we pride ourselves on providing top-notch automotive repair and…read moremaintenance services in Middletown, NY. Our experienced and certified technicians are dedicated to ensuring your vehicle runs smoothly and safely. From routine oil changes and brake repairs to complex engine diagnostics, electrical, and transmission services, we handle it all with precision and care. Our state-of-the-art facility is equipped with the tools and technology to diagnose and fix any issues your car may have. We believe in transparent, honest service and offer competitive pricing to ensure you get the best value for your money. Whether you drive a domestic or foreign vehicle, our team is here to help you keep it in optimal condition. Choose Middletown Auto Repair for all your automotive needs and experience the difference quality service makes. Visit us today or schedule an appointment!

I will be coming here from now on. I had a reliable mechanic for years who had to close his shop…read moredue to the pandemic. I think I just found my new favorite and trusted place for my car maintenance in Ken's Automotive. professional, trust worthy and honest.