I was very pleased with my experience using this business recently. I've been to the 211 location…read morein previous years, but this was my first time at the Dolson location. I needed four new tires. I know next to nothing about tires. Large purchases regarding things outside of my wheelhouse can be daunting lol The employee who met me at the front desk was great - with a glance he knew the size of tire I'd need, pulled up the options for brands and prices for me, explained the differences between them so I could make an informed purchase, and not 20 minutes later I was done and heading home on four new tires. Can't ask for better than that :) We won't hesitate to return next time we need tires.

Easy, fast and friendly. They were pretty busy. Went in to get my tires filled and they got it done…read morequick! Thank you!

I was very happy with the service I received recently here. My vehicle needed new brakes and…read morerotors. Their receptionist (I missed her name but she's a sweetheart) was lovely - got me an appointment in a reasonable amount of time. On that day, I was seen on time and my repairs were completed within a couple of hours, along with an estimate for additional work I knew would be needed eventually - not something I even asked to be addressed, but I appreciated that Dallas was thorough in letting me know and giving me that estimate up front. Final cost of my repairs that day was both reasonable and matched the estimate I received before the work started - no funny business, just straightforward and honest service. I would not hesitate to use this business again!

Dallas & staff are very accommodating and reliable! Fair & friendly and the work that they do is…read moreoutstanding! My vehicles do not go anywhere else!

Went in for a cut,shampoo and blow-dry. Used Lynn. She saw my hair was very thin, but when I was…read moredone,I looked spectacular!

From the owner: At Middletown Auto Repair, we pride ourselves on providing top-notch automotive repair and…read moremaintenance services in Middletown, NY. Our experienced and certified technicians are dedicated to ensuring your vehicle runs smoothly and safely. From routine oil changes and brake repairs to complex engine diagnostics, electrical, and transmission services, we handle it all with precision and care. Our state-of-the-art facility is equipped with the tools and technology to diagnose and fix any issues your car may have. We believe in transparent, honest service and offer competitive pricing to ensure you get the best value for your money. Whether you drive a domestic or foreign vehicle, our team is here to help you keep it in optimal condition. Choose Middletown Auto Repair for all your automotive needs and experience the difference quality service makes. Visit us today or schedule an appointment!

Good service Good owners They work with you and are honest . I had brake work done It was done…read morecorrectly and no problems.

I called Middletown Auto Repair mid-morning and spoke to Chris. I asked about brake service for my…read moreSUV. After taking a few key pieces of information, Chris said he'd call me back within the hour to let me know how he could help. As promised, within the hour, Chris called and asked me to bring in my vehicle. He and his team took a look and were able to replace my brakes. I was in and out of the shop in under an hour. The work was exceptional. Chris was wonderful to work with. The level of customer service was remarkable. I will definitely be back for any future needs with my car- routine maintenance or otherwise! It's not often you find an honest mechanic. I highly recommend Middletown Auto & Repair!

Broke down on the way to Canada from North Carolina on a Sunday morning. Called Monroe and they…read morewere able to make an appointment for us. Turns out, the people who take the reservations don't understand anything when you tell them what you need; they should never have made an appointment because there was no mechanic on site until Tuesday! Im giving them 4 stars though, because someone from the shop called us before we got there to tell us they couldn't help us, and we were able to find someone who could. So a Huge THANK YOU for that service instead of wasting all of our time; it was so greatly appreciated!

I called them twice this morning to ask for a quote and the person who answered the phone hung up…read moreon me. Twice! I would not recommend them at all. Terrible customer service.

Simple oil change, but you botched it by not replacing the cap. You charged me plenty and then I…read morehad to pay to get error message diagnosed and cap replaced.

I was referred by a group of men waiting at the same vehicle inspection station who were talking up…read morehow good this vehicle repair location was. I called and spoke with Wanda and requested a quote to replace the oil pan on my vehicle. I provided her the Vehicle's Year, Make, Model and VIN. She said she would call back with the quote. Did you hear from her because she certainly did not call me back? I am so glad to find out this up front before I entrusted my valued vehicle and gave them my money.

Nick was referred to me by a friend about 8 years ago, and I haven't brought my car anywhere else…read moresince. He always takes time to explain everything to me, is honest and his prices are fair. I reccomend Nick to everyone looking for local auto care.

Great pricing and honest doesn't try to rip you off. You don't find that to much anymore at a…read moremechanic shop. I highly recommend Nick

i have video from go pro during a new york inspection for my 2016 Silverado, they claim they…read moreplugged into my OBD2 port and that it failed for emmisions. I know for a fact, video evidence. They never plugged a scanner into the OBD2 port. Absolute scammers

BEWARE!!! If you value your car and your life, you will NOT TAKE YOUR CAR HERE. They LIE to get…read moreyour money and still don't provide decent service while robbing you. They told me I needed 4 new tires and I did not and my car has not driven the same since they touched it. Go to a trustworthy place to service your vehicle.

Been taking my vehicles to Pepe for 10yrs now. Greatly appreciate their consistent reasonable…read moreprices, mechanical knowledge and professionalism. Long time Receptionist Ms. Maria is the best showing customer service, bilingual and patience! Honest mechanic Shops are extremely rare today. That all being said try'em they won't disappoint!

Muffler bracket broke, needed new bolts and gasket for the car to run smoothly and quietly again…read more My repair was fairly priced, they fixed my issue in under an hour. They are fair, knowledgeable and professional. Would definitely recommend.