I had used this service previously as found on AirportParkingreservations.com…read moreSeemed a bit shady....and they're not immediately responsive with calls... makes you wonder if you're gonna have to scramble last minute near JFK Airport to find parking when your flight's in under 2 hours... Anyway, it finally happened. 5 am, dark and cold with a 7 am flight, no answer, no one at this parking area at an industrial, warehouse facility. I had pre-paid, 10 days, worked quickly on my phone and found an alternative, thankfully with TSA Precheck, and the shuttle driver dropped me first... I made my flight! Reached the company later that day at their headquarters, their Toronto location, they informed me that JFK operations have ceased, no heads up, they have my phone, my email...no notification. Now fighting for my refunds (I have future parking scheduled and prepaid with them as well) Partially refunded after several calls and emails. Now they're not responding.... Shady operations!!!

Repeatedly Disrespectful Service from Driver…read more I had two very disappointing experiences with the same driver, Sam, from the 7520 Astoria Blvd location. The first was on a Wednesday at 6 a.m.--he drove aggressively, had a bad attitude, and made me feel like I was a burden just for using the service. The second incident was on a Sunday at 7:30 a.m. after my return trip. I waited over 15 minutes, called the office twice, and when the driver finally arrived, he didn't even bother getting out of the car to help with my three suitcases. When I asked why, he dismissively said he had "just got a text to pick me up," and acted annoyed that I had called to follow up. His tone was rude, unprofessional, and completely lacking in customer care. Based on these experiences, I won't be using this company again and hope management takes a serious look at how this employee is representing their business.

They issued an additional $15 charge because we have a Tesla. Not an oversize vehicle and not…read morecharging the car at all. This fee is unfair and the garage should not be charging any additional fees for no reason. At the end of the concert there was only one individual working to retrieve the entire lot of cars. He was in the booth taking the money as well. We were third in line and it took 20 minutes. By the time we left the lot there were about 25 people waiting & I am sure they were upset. They should employ at least 2 people for when a concert lets out.

Some shxtbox in the garage keep making noise in the midnight. Go get a life, those cars are not…read morefancy nor fast. Nobody really cares.

Super service super staff. They have improved 100% since these reviews evidently…read more Always quick and courteous and never had any issues with damage. Totally convenient and affordable.

Unprofessional attitude from the attendant because he couldn't handle the busy crowd in the…read moremorning After he showed where to park my car he went to give the ticket and he was very rude and unprofessional because i did not wantEd to leave my car with the key on the side walk while pedestrians were trying to walk between cars he already had left unattended outside with keys on when I told him not to be rude he told me to leave I use the garage for five years but this year the new attendant he's very unprofessional and very disrespectful

I love parking at this lot. It has both INDOOR & OUTDOOR parking lot for cars and motorcycles. The…read moreoutdoor car parking spot only $180 per month which cheaper than most New York parking rate. There is a very convenient location. R/M subway train stop here. Pretty close to all kinds of shopping mall and restaurant such as Apple Store, Macy's, Best Buy, Costco... I've used this lot for many years and never had an instance of damage to my car. It's easy to use a remote opener to get in and out, very close to the highway. I recommend it to everybody because I really like using this lot. .

I can see why people may or may not use this parking lot. It's a bit on pricey side plus they tap…read moreon a surcharge fee. You pay for the convenience and urgency which was my case for a medical appt. With an elderly parent. I don't use it frequently so this one time experience is not the end of the world. But NO it will not be my go to parking lot for anything else.

Flushing is very important after you use the bathroom. Trust me. It's very necessary…read more This is not a parking lot I would ever use again. In fact, I didn't want to use it in the first place but my travel companion insisted that we put our car somewhere safe - because she didn't trust the streets of Flushing and all the tow trucks that were hovering around. I assured her it was fine but eventually gave in and used this awful deck. So there were actually no spaces inside (a common problem). Once we finally got one (after about 25 mins of waiting), I found a guy getting ready to write me a ticket while I was paying. Don't worry. He will think twice about such behaviour in future. There is no sense of customer service and the pricing is double what it was the first time I used it. At least it exists, hence it doesn't get 1 star.

Was there for an hour, came back an there was a hole in my tire but not a trace of a screw or any…read moreother object. Purposely punctured my tire for sure I have zero doubts, so if you up for an adventure I highly recommend this spot

This place is awful. I pulled up the ramp in my car with an infant, just one week old and my wife…read more I told they first parking attendant that I wanted to drive up a little bit to a flat road so it'll be easier for me to pull out the wagon, the baby and the mother that just gave birth. First parking attendant agreed and told me to pull up to the left on flatter road to make it easier for the baby to get into the carriage without any accidents. This other guy walks out of the office and starts yelling at me telling me what are you doing, don't you see the stop sign you have to stop there right at the top of the ramp. I told him I have an infant with me along with the baby's mama who just gave birth and it would be easier for me to get everyone out of the car safely without any accidents or mishaps. He then went back in the office to get a parking ticket for me. As he comes out he sees me taking a video of the perimeter of my vehicle just to ensure that when it comes out there aren't any new scratches or scuffs on the bumper. That's the same barking attendant then started yelling at me telling me that you Jews are all the same and if I don't trust him to park my car there then I shouldn't come here. He then went back into his office ripped up the parking ticket and told me to leave. And complete shock my wife and I approach him and say excuse me sir there's nothing wrong with us documenting on how we leave the car with you. We would need to see if there are any new scratches upon picking up the car which is normal protocol. Especially based on their reviews on how they treat cars here. He then starts cursing at us stands right in front of the vehicle and demands us to leave. I told him they said big deal and he should come down and I'll just park the car and I'll pick it up in a couple hours. Again demanding that we leave. Honestly I don't mind paying for good service along with quality customer service. The owner of this place needs to get rid of these low salary probably illegal status working parking attendance and start paying a little bit more money and get better employees to serve this customers correctly, and properly. I will be reporting this company to the BBB,  the department of Labor along with the department of consumer affairs.

This parking lot is located below Arcadia Mall. Had to find…read moreparking close by for an appointment. Drove car down and staff just pointed. Once, I parked the car another staff came over and said you taking up two spaces. I said to staff that guy pointed finger and did not provide specific instructions. He said I tell you this for next time. Appointment was less than 2 hours. I went to pay and another staff said $17 dollars, I looked at the price list which was odd. Another staff said you had an SUV and it will cost more. So beware, if you got even a small SUV, or anything that looks like an SUV they will charge you extra. The staff said please come back again. Will not use Easy Parking for there are many other parking places if you take the time took shop around.

Straight up robbed in plain sight. Came to East buffet for dinner and was told as long as I got it…read morestamped by the restaurant, it would have been free and just had to tip the valet. Came back and because (my assumption) I couldn't speak Chinese, I was charged $8 because I was over time? And I had an overly large vehicle (it's a basic midsize suv)? Basically told every excuse under the sun, wasn't looking to argue since I had a toddler that we needed to put to bed so just paid and left. I will NEVER park here again and I suggest no one do either unless you enjoy getting reamed....HARD!