1. MP Labor

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    MP Labor

    5.0 (2 reviews)
    Closed • 9:00 am - 1:00 pm

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    Services - MP Labor

    Furniture assembly

    Furniture disassembly

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    7 months ago

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    10 years ago

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    Pronto Furniture Assembly - Wall cabinet from IKEA

    Pronto Furniture Assembly

    (209 reviews)

    East Oakland

    Amazing experience all around! Carlos helped us build a 12'x16' gazebo. He arrived right on time at…read more7am. He originally estimated that it would take them approximately 6 hours, but they had it done and cleaned up in 4 hours! We will definitely use them again in the future!

    I had Carlos and his team assemble our European style kitchen cabinets. They were made of finished…read morewood and lacquer cabinets. We sent our kitchen assembly instructions ahead of time to make sure they were aware. My overall sense is that Carlos is fairly capable and experienced but either his team or him are not as careful as we had damages to our finished wood toe kicks and our lacquer cabinets looked like they had been dragged over nails as they were being assembled. I didn't appreciate that they made 0 mention of it at all and I had to point it out. As the homeowner, I essentially had to baby sit them for 5 days through the install since it felt like they were incapable / unwilling to read the kitchen cabinet installation instructions in detail and I caught several mistakes early on during the cabinet assembly that made me hesitant to leave it unattended. Carlos's attitude was particularly bad through the entire experience as well. Always made it seem like we were inconveniencing him or being too nit picky even if we caught some mistakes. At one point, he even threatened to quit after the assembly but before the installation simply because he had underestimated the complexity of the project. We did have a 1 day delay due to some plumbing / electrical issues but that's pretty typical as far as kitchen cabinet installations go AFAIK. In the end, they were able to get all the kitchen cabinets installed, albeit with a lot of effort from my end due to the more custom nature of the project. The price was affordable and the work was solid (minus the scratches) but for me the bad attitude wasn't worth it.

    Bay Area Furniture Assembly

    Bay Area Furniture Assembly

    (15 reviews)

    I hired Bay Area Furniture Assembly to assemble my home gym. The initial installation seemed to go…read moresmoothly, and I was satisfied when the technician left. Unfortunately, I discovered issues the first time I actually used the machine. The pulley system had been routed incorrectly in two places, causing the cables to twist, tangle, create excessive friction, and even go completely slack and off the track when the weight was removed. I immediately sent photos and videos showing the problem. We agreed that she would return at 7:00 PM to inspect and correct the issue. However, she did not show up at the agreed time and instead requested additional photos and videos that had already been provided. Based on the communication and tone, it became clear that returning to fix the issue was not a priority. Ultimately, I had to hire another service to correct the installation. They completely rerouted the pulley system and lubricated the moving parts, which resolved the stiffness and functionality problems. I informed Bay Area Furniture Assembly of this, but never received a response. I am disappointed with the level of customer service, especially considering the price paid. While the initial assembly appeared fine, the real test came when the equipment was put into use, and unfortunately the follow-up support and accountability were lacking. ----Follow Up Reply Thank you for your response. This will be my final response, and readers can do with this information what they will. Several statements in your response are inaccurate. You stated that no follow-up time was agreed upon. In writing, you suggested 7 PM and I agreed to that time. You stated there was no phone conversation. We spoke by phone for over five minutes regarding the issue. You stated that additional photos and videos were not provided. I documented the issue and communicated it as soon as it became apparent during actual use of the machine. I travel frequently for work, and although 12 days had passed since assembly, the machine had not yet been utilized. The issue was discovered the very first time I used it. It also makes little sense that I would voluntarily pay a second company to inspect and repair the machine if there had been no issue with the original setup. I requested no refund, no compensation, and made no demands. I simply needed a functioning machine and chose the quickest path to resolving the problem rather than continuing to troubleshoot. The second company corrected the pulley routing and made additional adjustments to ensure smooth operation. After their work, the stiffness, twisting, and slack cable issues were completely resolved. Whether that means the original assembly was incorrect or not, the fact remains that the machine did not function properly until another company corrected it. My review reflects not only the installation itself, but also the follow-up customer service and accountability afterward. I paid for a properly functioning machine and ultimately had to pay a second company to achieve that. I stand by my review and wish Bay Area Furniture Assembly the best going forward.

    They did an excellent job assembling a chicken coop. I would highly recommend them. They were on…read moretime and very professional.

    MP Labor - furnitureassembly - Updated October 2026

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