I have been going to city nail bar pretty regularly since 2019, i am pretty busy so I never stuck…read moreto only one specific nail tech and everyone at City Nail is so talented that it has never been an issue after countless times getting my nails done. The space is very clean, they offer tea, sparkling water, and other fun drinks when you check in. They run on scheldue basically 100% of the time. They have great color options and do a great job keeping my nails looking healthy. I recently moved away from downtown Indy and after trying a handful of salons and being super underwhelmed I've decided to start traveling to get my service done at City Nail Bar. This place is amazing. 10/10 would suggest booking, I promise you won't be disappointed

This business has multiple locations; this review is for 71 N. New Jersey St., Indianapolis, IN…read more46204. The review is for Friday, Sept. 18 2026. I first visited this nail salon in 2025 while I was in town for business. I knew I would be in town today with a colleague, and weeks ago I booked matching appointments online so we could both get a pedicure at the same time. I was happy when I saw that the website had an option for "Group Bookings". I went through each prompt to book the two appointments at the same time. I requested Jamia for my gel pedicure with removal, and my colleague was happy to have any artist and wanted a different type of pedicure. When we entered the business and spoke to the receptionist (did not get her name), she told me that the appointments were not booked at the same time but were instead booked back-to-back. I showed her the confirmation email showing it stated the appointments at 3:30pm with two artists scheduled for the two services requested. She said, "Oh, people do that all the time but really just want one appointment for themselves." This made no sense. I explained I went through each prompt on the website and specifically selected two services for two different people. It didn't matter. The receptionist didn't care. During our conversation, I asked if she thought I had booked two appointments for myself; why didn't anyone contact me to confirm? She said, " Well, that's not my job to do that." She essentially said we could wait and do the appointments back-to-back, or we could leave, and she would cancel. The lack of empathy and attitude about the entire thing was rude and unprofessional. When my colleague and I sat down in their waiting chairs, there was trash: an empty water bottle and another that was left half full. Another immediate turnoff and lack of care from the staff. When it was finally time for my pedicure, Jamia got set up. For the entire appointment, she had two earpieces in, and multiple times she changed the music she was listening to on her phone. I know that you offer a 'silent appointment,' and I did not select this option. A positive: Jamia gave a great massage, and I do like the color she helped me pick. The management needs to pay more attention to this location. As someone who works in customer service, I find that your staff lacks basic care and customer service. DO NOT recommend this business and will NOT return.

I told her plenty of times to get the shaping right and she could not understand. I think it was a…read morelanguage barrier and I don't think my nails look like the picture that I wanted. It's OK everyone needs to learn.

Updated review: I just had the worst experience of my life. I've been going to Yin for my toes for…read morethe past 10 months. Today I had a 12:45 appointment and arrived early. Yin arrived around 12:20 and immediately started my toes. In the middle of my service, a white woman walked in at 12:35 for her 12:30 appointment, and another nail tech walked up to me (the only Black woman in the shop) and asked if Yin could stop my service and service the other woman. Dumbfounded, I felt backed in a corner and said yes. This turned into me sitting with my toes half done for nearly 25 minutes before I finally decided to just leave. The nail technician that stopped my service seemed to care less. Yin was apologetic but at this point it meant nothing. In response to the owners reply: Try closer to 10 times. I mentioned my experience to a nail technician at another shop and he was bewildered along with the clients sitting next to me. I'll be sure I include your response in my TikTok video.

Called ahead for a same-day appointment for a fill in polish change on my gel X nails! They were…read morevery timely and kind! Great attention to detail and frequently confirmed that it was to my liking throughout the process!

I waited for an hour for her to show up to do her job, then waited another 20 minutes for her to…read moreprepare for her job then I got my pedicure, which was fine except the guy that did my pedicure left all the residue all over my toe and called that done. Then the owner does my fingers. It was absolutely nothing like the picture. The colors don't match when I told her the colors don't match and how uneven it is. I was told it's not her fault don't waste your money. This cost me $107 with tip a tip that they shouldn't have got look at the awful job and all I was told was this isn't my fault well, it sure as hell not mine you did it who else fault would it be? Here's my inspiration picture the god-awful nails that I now have to have on my wedding day unless I can come up with money to have someone else fix it and then the awful job on my toe. Do not waste your money. I have been coming here for years and they treated me like I was a piece of crap on their shoe today. They clearly do not care about the loyalty that I have given them for almost 20 years. I will never give them a penny Again.

The good: extremely clean, kind team, very transparent pricing and easy online booking…read more The bad: parking can be expensive, limited colors and nail tech skill. I really enjoyed the clean environment using tools out of the sterilization package and disposable tools when possible. Everyone was friendly and without drills the nail salon is mostly just music which is great. Parking was $10 so maybe spend time looking for cheaper spots. They had less color options than most salons and my nail tech struggled with the cat eye design. I'm happy they safely removed my old set of nails without drills and I feel good about the 7-day guarantee.

Decided to go here since they're in downtown and had a lot of appt available during the week day. I…read morewas able to book a pedicure same day on a Monday. The place overall looks pretty. I will say the chairs are not that comfy as they're office chairs and they're kinda hard to move back and forth. It's a tight space and also hard for me to move around once I need to get up without worrying about messing up my toes. The nail tech did a fine job though she did scrub my heel too hard and scratched it. I also felt like it's not like the quick experienced nail tech since it felt like she struggled to clip my toe nails. Also note that there's no parking validation and check out where to park beforehand. Parking right outside costed $8 for 1 hr. I'm newish to Indy and usually dont get pedicures so I don't have a regular spot. This works in a pinch but I think I'd rather go somewhere else that may be further away from downtown for a tech that can properly trim nails.

Sarah is absolutely AMAZING…read more I originally wanted to do an acrylic fill, but opted in for gel extensions instead. Turns out, the salon I went to previously used MMA on my nails, which is an illegal cheap cancer-causing chemical that destroys your natural nail. Sarah went out of her way to remove the MMA as carefully as possible, and manicured my nails to look healthier than ever before (see picture #1). The gel extensions were applied so carefully and in such detail, they are almost too perfect-looking! I asked for plain white with a cute chrome layer on top (see picture #2). She also is capable of doing INCREDIBLE designs -- probably some of the best designs I have EVER seen on nails. Unsure if I can add Instagram on reviews, but look up @s.eliana23! She is truly SO talented! I had such an amazing experience having Sarah as my nail tech. Thank you to Pamper Me Services for connecting me with her!! LOVE my nails!!!

I was in search for a nail salon and wasn't familiar with Indianapolis. Thankfully yelp is a great…read moreresource when you're looking for services and sometimes you take a risk on how the service turns out. Thankfully I had the opportunity to meet Sara. She was so personable and very professional. I appreciated her attention to detail and didn't feel rushed during my pedicure. I wish I had an awesome nail tech like Sara closer to home. If you're in search of a nail artist, Sara will not disappoint!! She's awesome!!

Visiting from out of town for PAW Convention and I wanted to pamper myself a little, I got Harry…read moreand he was outstanding. I recommend this place 100% for their professionalism, welcoming spirit and hospitality. May Jesus bless your business.

Finallyyyyy have a go-to salon! So many nail salons in town are dirty and way behind schedule. Not…read moreVogue! They are on top of their game. You can book online and actually trust the appointment time! It's clean and comfortable chairs. They do fabulous work and my gel builder nails last a full month! Pro tip: book with Julie or Rose!

Welcome to the relaxing vibe of the nail lift. These ladies have put work into making this small…read morespace comfortable and welcoming for clients. And get ready to become a "girlfriend ". The quintessential salon talk and vibes. We're here for it! So let's talk skill. These ladies got it! Just show them a picture and you're off to the races. They make your Pintrest nail dreams a reality. Booking is extremely easy with the app, upfront pricing, and realistic time frames for your service. It's absolutely a game changer to be able to reliably schedule your nail appointment into your day.

Lex always does the best job on my nails! No matter what design I want to do, I leave satisfied and…read moreget a ton of compliments. I have been loving the structured manicure and also really love the Gel-X. If you want to find a new salon that has good vibes and talented nail techs, this is your spot!

I don't often get my nails done so this was a special treat with a friend who just got engaged. We…read moremade reservations (which is a must), and when we arrived the place was very busy! They have two wall displays of various colors to choose from, and have regular, gel and other options. It was a bit overwhelming all the choices, but in the end one of the gals helped us choose a great color. We had to wait a bit despite the reservation as they were so busy, but everyone was kind and efficient. The place was very clean and the experience was restful and nice. The experience for a pedicure included a bit of a leg massage which was lovely, as well as some hot stones! Very relaxing! We would for sure go back and try to choose a less busy time if possible!

This is my second visit. The place is clean. Friendly staff. My friend and I went in for a…read moreself-care day. They pretty much made conversation the entire time. No attitudes when I asked her to fix my polish or shape my toes a certain way. We made an appointment but waited about 10-15m before being serviced. I look forward to going back. It was about a 35m drive from home, but it was definitely worth it.

Mi Nails is the best!! Lynn is always a joy and makes sure you get what you want. Great quality…read morework. Best experience I've ever receive.

My favorite place in the city I've found to get a pedicure! I usually go to a place a couple times…read moreand then I get a subpar experience or result and then I move on to the next. Mi Nails has never disappointed! I had Lisa today and she gave me an extended massage that i feel should be more standard if getting anything above a basic pedi. And the technique is always on point. I don't to nails but I'm sure it's great too. And they're all so so kind here!! My only suggestion is that I wish they would play spa music instead of pop/country. Preferab

My friend and I enjoyed a lovely Sunday at the Conrad Spa. This spa is really the only full…read moreservice spa in town, meaning there is a pool, hot tub, sauna, and steam room, along with showers and all of the appropriate toiletries. We were prompted greeted by Tina and shown around the spa and to our lockers. In the ladies locker room area, there are showers, a sauna, and a steam room. We got there early so we could enjoy the pool and other amenities. Unfortunately, when we arrived there were hotel guests in the pool, including children. That's not all that conducive to relaxing unfortunately so we didn't get in the water at all. Tina also helped us order a lovely lunch from Capitol Grill and took overall very good care of us while we relaxed and waited for our spa appointments. The services: Both of us had nice services but honestly both felt we had had better for various reasons. My esthetician was good and did a very nice job but I had added on a leg scrub. The leg scrub was great but it came At the sacrifice of the hand and wrist massage you might typically get. My friend's service was good but was slow to start and the provider had some clumsiness issues and dropped items on the floor creating loud noises. The only thing that was really "bad" was the temperature of the atrium area/pool and hot tub area. It was HOT in there. It was so warm in there that we just couldn't force ourselves in the hot tub or the sauna/steam room. Tips: 1. there is street parking, which is free on Sundays 2. When you walk in, go closer to the check in desk to the second set of elevators and the spa is on the 6th floor 3. There is cold water and some cold towels in the Gym on the same floor.

The massage session was very relaxing and helped me unwind after a long day. The therapist was…read moreattentive and adjusted the pressure to my needs, especially in the back area. I felt a noticeable improvement afterward. The only small downside was that the room felt slightly cool at times.