My husband needed to get our snowblower fixed. He found this company on Google and they came to our…read morehouse and completely serviced the snowblower. He not only got it working but also gave us suggestions about how to use it more properly, for example turn off the gas and run the engine until all the fluid runs out of the carburetor. They did a wonderful job and it was so convenient for them to come to the house so that we would not have to take our snowblower anywhere.

I have a beautiful husquavana tractor that wouldn't run…read moreNathan came to my house one day later after I called him and Fixed it in no time right here in the garage Drove it around to make sure it ran good Even showed me how to run it Very very happy from beginning to end A very hard working young gentleman

I have been having Mr. Jean maintain my old snowblower for a few years. He comes to the house…read moremaking this a quick tune up instead of the garden shop that took it away for a week. He is a great guy and honest. Book before November, Jean gets busy. With his help, my snowblower will be with me for many years.

Do yourself a favor and don't waste your time booking this guy. I don't think I've ever experienced…read morethis level of poor service in my life. Appointment was booked 2 weeks ago due to how busy snow blower repair companies were. I total understood that and waiting was no problem. The day before my appointment I texted Mr Jean to confirm and got a text back saying I was all set. The day of the appointment I never received a call or text so I texted Mr Jean at 3:30 to see what was going on he confirmed I was still on the schedule. Guess what? He was a no show and no call to even reschedule. What respectable business does that. The reviews you read about him not showing up for appointments are true. You've been warned. Don't waste your time with this dude!!! Straight clown show

Outstanding service and prices! I highly recommend KJ's for any kind of engine repair. And best of…read moreall Kyle arrives at your place and fixes your machine right there on the spot! After booking an appointment Kyle arrived on time and had my snowblower tuned-up and ready to go in record time! Great attention to detail and KJ's prices are a fraction of what the big repair shops would charge.

Job well done. Zero complaints. On time, fast, knowledgeable, friendly, professional, easy booking…read more what else can i say?

If I could give them 0 stars I would! I reached out to see if I can have my snowblower serviced and…read morethat I believed it needed a carburetor. I was told they offer free pickup/drop off. They picked up my snowblower within a few days. I then received a phone call stating I needed a new belt and carburetor. The quote came to 600 for the total repair. I decided to not go ahead with the service due to the price being too high. Even still I got a payment request for 294.99! I was quite shocked because I said I didn't want to do the repair. I was told they automatically do a routine service prior to any repairs, the price was on their website, and I should have asked first! The 294.99 wasn't even for them to repair what I wanted done (carburetor)! So basically they charge 294 to even look at your snowblower. No wonder why they were offering free pickup/drop off. My snowblower was still broken! I checked their website and service prices were NOT listed. I made it very clear that I did not authorize any service and was unhappy. I went back and forth via text and they told me that's how they do business and I should have asked for prices prior to. I am not used to doing buisness like that. When you bring a car to a mechanic they don't just do services without getting authorization first. After some back and forth they gave me 50.00 off. I paid because they refused to return my snowblower without payment. They returned it about a week later. I bought the oem carburetor for 35.99 and installed it. This company is a complete disgrace and I can only imagine how many people they have scammed !

Same issues as everyone else with shady HD truck used for pick up, Venmo the driver and comes up as…read morea scam, etc. Tried to give me my snow blower back with augers engaged as soon as its fired up. The reason " the belt need to stretch after 2-3 storms." I had him put the old belts on and took the machine to a reputable place that verified the belts were not Ariens belts but cheap Amazon ones and the drive belt part number on it was for a Toro, not Ariens belts like he said. every answer Patrick had was he has been in business for 10 years. Lesson learned ... read reviews before giving equipment to strangers.

Like Most of the reviews associated with this business called and spoke to owner about engine and…read morehe never called back. Don't understand how they are continuing to operate.

This company actually had to close the doors and they are no longer located on 126 damn shame. I…read morethought it was a great group of people and we used to buy all of our products to them as well as them service.

They came and spent a lot of time on my in laws lawn tractor had a very weird problem. He took the…read moretime to research call the manufacturer and came up with the fix all at a great price. Will use again.

Showed up the next day on site and fixed the lawnmower. Even gave the snow blower a quick look and…read moreput fuel stabilizer in at no charge. So we are all set for winter too. Support local small businesses. Highly recommend.

No customer service. No one at the parts counter answerd the phone when I called, left a message…read moreabout a part I needed. I left my info and no one bothered to call me back. I even told them I bought the machine through them. They clearly only care about sales and getting your money and you out the door.

I have made it my goal in life to let everyone know how TERRIBLE this place is. Norfolk Power…read moreEquipment is the poster child of all that is unprofessional, incompetent and greedy. They "worked" on my lawn mower for four months and kept adding charges on bogus things that did not need repair. Their sales person, a fast talker slick, finally disclosed the bill when all the work was done. Thousands of dollars later, I am stuck with a poorly working machine and no money that I could have used for a new one. Incompetent crooks!

This man is absolutely wonderful. He helped buy a camper for a family in need that lost their home…read moredue to hurricane Helene and drove 13 hours just to donate it. Absolutely an amazing person. He is greatly appreciated. Thank you so much