The Gentleman that helped me fix the screen on my phone. Thank you! Check it. He knows what he's…read moredoing. He will fix your electronic devices and have it done at a reasonable time. His prices are legit but also depending what you need fixed. I recommend calling and asking for a quote for whatever it is you need fixing. & yes they take out cameras on your phone for you shipyard workers. Overall cool ass dude and great service.

I stopped by to get a new battery for my phone so I could turn it in for credit, and the experience…read morecouldn't have been smoother. The owner was incredibly helpful and friendly--made the whole process quick and easy. It's not always easy to find places where the service feels genuinely personal, but this one delivers. I'd definitely come back again for future repairs!

Awesome! Simply awesome! Fixed my phone in seconds like a…read moremagician, and others said I had to take it to the iPhone store.... Not Chris fixed ! Thank you

Had both our PS5's cleaned by Chris! He got us in and out in 2 hours. Very reasonably priced, would…read morehighly recommend for all your electronic needs!!

Great local video game store that has your fix for old games. Since there's a huge boom for…read moresubscriptions I'll be here more often to grab some nostalgia as well as BIFL (buy it for life) options. The service here is also very personable which is great because you'll find what you came looking for and some.

My husband is a lifelong gamer, so we make regular stops at indie video game stores. Sometimes…read morethose stops exceed our expectations. This shop is currently housed in a small space in an old, local mall we affectionately refer to as "the weird mall," but folks, it's a gem. The selection is pretty good (and growing). The organization is good. The pricing is good. The owners are GREAT. They chatted pleasantly with us throughout our stay. Helped us find things we were looking for in store. And even took down a few specific titles to contact my husband if they came through the shop. Just really wonderful customer service (in a time when that can seem increasingly difficult to find). My husband has decided this will be his "go to" gaming shop moving forward, and I am delighted he's found a place that I also feel comfortable in (as a much less avid gamer). Pro Tip: The store is moving across the hall to a larger space in the next couple of months, and they have exciting things planned. Make sure to keep an eye out for even more gaming goodness to come!

I think Victor may be one of that LAST miracle missing links as repairmen between 50s to 80s left…read moreon this planet, and he's really not all that old. So far the man has helped me fix an 81' 23 inch Zenith console TV (by repairing the 9-160 board), and also a 1980 Zenith "Integrated Stereo" system. Literally every other shop and tech in a 50 mile radius had turned me down (for the last 10 years or so) on these specific devices - BUT Victor took a chance, and said basically "Eh, 50/50, I try... I love the weird old stuff." Well, the dude knows his stuff (weird, old or indifferent), and he didn't just try, he went far and beyond what any normal person hoping for a quick buck would do - and honestly, even IF he hadn't fixed these 2 items, I'd still just be thankful the guy is around and still having a passion for fixing this stuff. He really knows the old school basics of capacitance, soldering, schematics, etc vs real life experience and diagnostic. In a nutshell, Unicorns ain't real, until you literally meet one. A++++. The guy is a terrific go to imho thus far.

I purchase an item from the seller through Ebay. They sent the wrong Item and requested that I send…read morethe item back. I told the seller, Vic, that they would be responsible for the return shipping, he agreed. It's been almost two months and Vic still has not refunded the shipping cost. Additionally, the item that was sent had not been cleaned. Beware, as this person/business is dishonest.

Took my laptop and printer in to Tim today. I have used him before. He now has another pup,…read moreBirdie. I got my comp stuff back the same day. it was an easy fix for him, naturally. But, hey, this guy's great!!!!! thank you again. Please, DO NOT RETIRE. lee buxton

I had moved and my printer was dropped during the move. Although insurance wouldn't cover it…read morebecause I couldn't prove it was broken. The case was intact it was the insides where it was broken and frame was bent. They did a great evaluation.

SDFIXIT was able to help me with a laptop repair when I got in over my ability to complete it, and…read morehad it done in just a few hours. Kelly is a great man to fix your stuff!

I can't recommend this business highly enough. I've had my cell phone screen replaced and taken my…read morelaptop in 3 different times for 3 different issues. Each time the help I received was courteous and as quick as possible. Above all, I appreciate their honesty and commitment to getting their customers the best service and prices available. Definitely my go-to for all my tech needs!

I needed help FAST and Softline did not disappoint. Friendly, professional, and affordable. I…read morewill definitely recommend Softline to anyone who needs computer repair. Maryann was awesome...many thanks Maryann!!!!! Ruth C.

My desktop computer was hacked last Friday. Everyone told me I would need to buy a new one. I took…read moreit in to Maryann yesterday after not having access to my emails and other areas. She fixed it in less than 24 hrs and it is back running great. All for a quick turnaround and a very fair price. I would highly recommend this business operation!

Wow, what customer service! I'm a realtor so my phone is crucial to my business. One day, my…read moreiphone would not start up. I was panicked thinking that I would have to go spend half a day at the Apple Store in Tacoma. My mom had used Gadget Fix in the past and I decided to try them. Amazingly they were able to diagnose and fix my phone right away. They didn't even charge me as they were able to do it quickly! I would highly recommend that you give this store a try. They work on all phones and can replace cracked screens too.

I replaced my iPhone screen myself then it cannot boot. I asked Zach for a quote and he told me it…read moreis mostly likely to be one of the flex cables for the prox/front camera is not connected or is broken. He also told me they offer free diagnosis and no appointment needed. I fixed my iPhone according to the hint from him. Saved a trip and $$$ :)

Recently went to a bbq for my friend birthday and my phone fell out of my pocket and cracked the…read morescreen. Phone company sent me here and they were great and had my phone fixed earlier then they said would be done. Also followed up with me after to make sure everything was working well.. If you have an accident like I did bring your phone here to get fixed

I don't write many reviews, save for a few glaring examples of either that the business is…read moremischaracterized, or it is extraordinary. In this case, it is the latter. I could drone on about what they fixed, etc., but the fact is that in my nearly 25 years here, I seldom get this kind of service. Every person there is great-respectful, honest, and sometimes even funny. They actually communicate with you and tell you usually within a half hour how long something will take to fix. And here's a shocker for Seattle, they'll tell you if they've encountered another problem that may take longer/and or that it wouldn't be worth fixing. The bottom line is, if I could build a large company that fixes devices, I would start with Jet City as the model, and build every store exactly like it. A successful organizationIt starts with the people it hires. They have that locked in at Jet City. Erik Oh, and btw, they have a bulletin board where you can tack a sticky note about how your phone/device got broken. It's ok to fib about it. That makes it funnier.