FRAUD BUSINESS RUN people.....RUN if you see them RUN .....
Please do not use their services. They are all lies and fraud.
One bedroom move( including one queen bed, two piece couch, one computer desk and one side table and two cane chairs, kitchen boxes, frames and couple of suitcases).
Please note NO dinning table, NO dining chairs, NO dressers and NO chests, and NO night stands, NO coffee table, took them almost 7 hours.
Very important to note there was no drive time, no use of truck. It was one building to next one and both have elevators.
They are bunch of liars who are not professional and their staff was yelling and kicking our stuff.
Their movers were drunk and we were looking for them half of the time. They were taking multiple breaks drinking alcohol.
My neighbors moved from one building to another same day two bedroom with double the furniture in less than 5 hours.
They broke our brand new picture frame and when we called Jena, Jing she was telling us we are complaining too much.
Their staff was drunk and obnoxiously loud, we called to inform the Jena/ Jing that they are taking only one small item at a time. Got no response.
When I called to inform them how they were performing they informed me that we have to tip them because that's all they make. That's their money.
I informed that they went missing and our furniture went missing the lady just ignored our feedback.
First of all if you read carefully which I did not before there are similar reviews. People complaining about the same issues kicking our stuff, throwing our stuff and to top it off yelling at us.
I have never seen such abusive behavior they were spitting every where, yelling, shouting, kicking and throwing our stuff and the owner response was none. Basically all acceptable to the owner of this fraudulent business.
This is America I understand you don't know how to run the business.
This company is complete fraud STAY AWAY
And Yelp team please this is genuine feedback I am requesting that you please do not remove. Also you can please contact me directly.
Thank you Jean/ Jing/ Jena finally admitting it is your business and genuine review not fraud business like you.
Thank you for recognizing that PurpleHeart is the review for the same day that shows that we reached out to your company and staff that day but you guys ignore first and denied anything went wrong and later came up with new story that this is not your business some other company's review.
Thank you again for admitting that your movers did not perform their job they wasted time to increase hours in your post you admitted they were here late. Are you saying it took them 11 hours to move one bedroom.
Thank you again for admitting that your movers were yelling and asking for tip and they were drunk, loud and kicking our stuff and your staff was saying the same you need to pay tip until I told your staff if they won't leave I will call cops.
Thank you again for admitting that I paid you guys for such poor service and you did not complete the job because of that I had to pay fine for extending my time to vacate.
Thank you for admitting that you guys are not professional literally fraud and you will go to any extent. I read many reviews people are saying the same about your company.
Lastly I am not running my own movers business why would anyone would have time to post a review out of 100's others movers. We posted because of you we had to pay extra fine, we could not vacate on time and our frame was broken, we had to pay extra hours for the same job. We were running around looking for your movers in between trips they went missing for more than 20 minutes several times.
We paid for movers service not to yelled at, get our stuff kicked and our frame broken and deal with frauds like you, who denied that they did this job until I posted pictures today.
And lastly we posted because we don't want anyone to deal with this fraud people and fraud business.
You guys hide from us that your people neither speak English nor understand English. read more