They were great! Professional, friendly service. Moved an upright piano from SF home with outdoor stairs to Concord...

Very careful and professional. They took great care with my piano. Would hire them again!

I used Jacobsen Transfer to move my Knabe 6'4" mahogany grand piano out of my house to a piano re-builder. They had to bring it down an outside double stairway, one stairway very narrow and steep. I have moved this piano three times before, both in New York City and then across the country. I last brought it into my house thirty years ago, and I know the weight and difficulty first hand as the original movers back then showed up with only two men. I had to assemble some neighbors to assist and bring it up the same stairs into the house. There were five of us, all untrained, yet we somehow made it. This time, Jacobsen correctly had the five men as needed, as well as the proper tools and clearly the experience to ensure the safe descent. It was like watching a well choreographed team as they worked together with singular guidance to bring it down to street level without a hitch. If I ever bring in another piano, I know who I'll call on again. Also note that we had to reschedule the job a few times due to wet weather, but they would not risk the move unless they could ensure a safe environment as well as having enough men for the job. While some lighter pianos could be moved with fewer hands, they well knew the size and weight of my piano required five and wouldn't attempt without, nor would they add any risk that might be caused by inclement weather; exactly the right protocols. Hats off to a great company and the team, and much thanks to all. read more

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Very prompt, easy to work with, no hassle and the movers were super kind and communicative! Price was also reasonable when comparing quotes. Highly recommend and will definitely use again for our next move! read more

I was extremely satisfied with the help I received from Jacobson Transfer for repositioning my Steinway Grand piano. It was a big job and required a five man crew The work was done efficiently and the crew was easy to work with. I would use their service again, without hesitation! read more

I had a client who needed a piano moved from a moving client and my clients asked to move it from an apartment to their home....the apartment had three flights of different twisting stairs. My clients had a home with one flight of stairs and one small turn.... when they came to the piano lesson the following week I asked them how is The Piano in the house and she said they told them that they couldn't take it upstairs and they shoved it into the garage paid a $400 bill and I was stunned! I've used this company before to move my grand piano several times through the years and to my surprise, I called the office and left a message with this secretary Sally, yet no one had ever returned my call when I filed a complaint. I have never been so unhappy with this company and I'll never refer this company again to any of my clients. Very very disappointed when I look at the photographs of all the tricky staircases that they have maneuvered why couldn't this piano be brought up one flight of stairs into a home? I find this utterly ridiculous I'm still questioning why I never had a return phone call??? read more

I was excited to use this service based on the great reviews. I got in touch and sent pictures. The response was, "We can not do this job we don't have the manpower". Aren't you a piano moving company? Don't waste your time on these people. read more

I want to thank Jacobson Transfer for moving my beloved Kawai 6'2" baby grand piano from my home in the Sunset of San Francisco to Noe Valley on the hottest day of the year! From Sally in the office to the movers themselves (Jed Hebert, Justin Price, Luke Jacobson and TJ), there was pleasant and professional clarity, safety, flexibility and in the end some much-needed persistence to birth my "baby" into my new very charming music studio. I highly recommend them. read more

Jacobson Transfer is awesome. We are replacing our floors and have to lift our piano onto a dolly to move it around the house during the renovation. We didn't realize that it may be difficult to find someone to do a specialized job for a short duration of time and for a reasonable fee. Jacobsen Transfer were able to schedule us on the same day, came promptly during the estimated window, were very friendly, taught us how to move the piano on the dolly safely, and were very fairly priced. (Another mover required a minimum of 3 hrs and were $150 more for the same job.) We will call them again to help us move the piano back. Thank you, Jacobson Transfer! read more

We used Jacobson to move our grand piano 19 years ago when we bought a new home in San Carlos. So when we decided to move the piano to our new home in Paso Robles (200 miles aways), we are happy to find out that they were still in business. Sally is very quick to answer the phone and respond to inquiries via email. Jed and his crew of 3 did a brilliant job moving not just our piano but all our belongings. Jed came to do a walkthrough and gave us an estimate that ended up being quite close to the final number. I would highly recommend this company! Super reliable and efficient. read more

In under 24 hours, Jacobson movers came by and moved my piano up 3 flights of stairs and got it in place. They were extremely efficient (even showed up a few minutes early) and were professional throughout the move. They used a piano board and made the entire moving process look effortless and easy. I am extremely pleased and would not hesitate to hire them again! read more

Reliable, punctual, friendly, and overall great customer service. Would definitely recommend to anyone seeking a piano mover. I had reached out to a few companies, including one who had scheduled the pickup and then proceeded to no-show. Highly recommended. Would give more stars if possible! read more

They moved my upright piano from 3rd floor unit without an elevator. They handled my piano very carefully. I will definitely call them again for my next move. read more

Great communication and very accommodating with our piano disassembly & move prep. They really know their stuff.

Awesome job moving our baby grand for us safely. Will use them again if we ever move.

HIGHLY RECOMMEND! So happy with Jacobson Transfer to move an upright piano within SF. They were able to accommodate a last minute request and were on time (actually, they were early!), professional, and wrapped up quickly. The movers even let us know how to clean up and fix some of the parts! Thank you for making this process so easy for us. read more

On time and very professional. Excellent service, took precautions so that my piano wasn't damaged.

Helpful, reliable, affordable. Trustworthy. The dude who was in charge of our piano move when the extra mile to make sure the piano was placed in the best acoustic position in our room. Total pros. read more

Very highly recommended. They were recommended to me by my wonderful piano teacher(She is the best:)Dimitria Letsos. I couldn't believe how fast they moved the piano upstairs to my apartment.It took them less than 10 min seriously.Very nice ,very professional and the only company I would use for piano moving. read more

I use Jacobson Transfer for all of my piano moves. They also have stored 2 of my pianos for me. They are extremely professional and respectful of the instruments. I would definitely recommend them! read more

From the arrangement of the appointment to the move everything was communicated very well. I received update calls throughout. Most importantly they moved my piano without any issue, we were pleased with their service. Also this company was at least 100$ cheaper than competing businesses. read more

Ever tried moving a piano? I have... those suckers are very heavy. There should be strong man events for piano pulling. Why not! They weight just as much as small cars. Recently, we sort of inherited a new baby piano (the square kind) and had to move it from 4 miles to our new house. The piano's pervious resident had one flight of stair, containing about 13 steps. Moving a piano down any type of stairs can be tricky, however, Jacobson Movers over came this challenge with ease. With the help of their dolly and three giant men, Jacobson Movers carried the 500lbs + piano down the stairs and up into their moving truck (Truck had lowering a lowering tailgate, a must have device for any professional movers that makes transporting heavy equipment easier). When arriving at my house (promptly.. might I add), the movers lowered the truck's tailgate and pushed the piano into the house to my desired location. The whole process took less than a hour. The price was around $200, which is considered a fair price for such a heavy object. Price goes up if you have more stairs. Overall, I highly recommend Jacobson Movers with anyone with piano transportation needs. read more

I recently moved my 6'7 Bösendorfer from Sunnyvale to SF with these guys. No problems. Punctual. Friendly. Very professional. Brad (I believe) clearly loves pianos and gave the piano a little polish before leaving. I would trust these guys with my baby, if I ever have to move it again read more

These guys are the best! I purchased a 7'6" Yamaha C7 from out-of-state - before I did that they were able to come out and evaluate whether or not it could actually fit in through the door of the house. There's a difficult 90-degree bend in the front entry. They were good enough to give me the odds and then said they'd do their best - turns out their best was good enough, and it needed to be to pull it off! The whole crew is great: professional, friendly and very experienced. I was so pleased I made a time-lapse video of their work and posted it here: https://www.youtube.com/watch?v=yTaAo-zmF20 read more

These people have moved my 7' Steinway several times and they are the BEST! The whole operation is flawless & anyone with a beloved instrument like a grand piano knows how important peace of mind is...they also have storage. read more

Experts! My instrument was safe in their hands. Piano was moved and put in place in my new residence in less than 30 minutes. It wasn't going far but I was very impressed. I won't hesitate to call Jacobson Transfer again. read more

Highly recommend this piano mover company. I purchased a grand piano from a seller, and we both are working engineers and have limited availability. The office manager Kelly is very responsive and friendly. She tried to help to coordinate with my schedule, and provided reasonable and transparent price quote, including price per stair. Jacobson who is the owner of the company is very kind and experienced profession. He did the job himself. He gave the advice to helped me find a best spot for my piano, and set it up in a pleasant orientation. After one day of enjoying the new piano, we feel lucky that we took his advice on how to set up the piano. Otherwise, we will have to move the piano again and rotate it 180 degree. read more

Great service, great communication, punctual, and profficient. Very friendly staff on the phone and in person. Communication was easy and efficient. I was informed about the timing of pickup and drop off one day in advance and on the day itself. Very easy to plan the day around the move. They were so efficient and quick, I was stunned. Highly recommend Jacobson Transfer Piano movers. read more

Bud & Bill are the only piano movers I use, period. They know what they're doing. Piano moving must be done by serious piano movers. I am a San Mateo-based piano teacher and each time I arrange a piano for a student I use these cats. Davidson is the only way to go! Pure finesse. Great vibe. read more

love these guys...so helpful and friendly. jelly always answers with a friendly tone. they moved my piano for me 3 times within same garage as i was having work done at house and they did it with no fuss and within a day of calling. highly recommend. read more

Moved my Hammond B3 organ and my Leslie 122 speaker cabinet. Took 3 of them to do it. Not cheap ( Combined weight 400 plus lbs.) but I know there was 0 risk. Stairs involved. read more

I've used the guys since 1989 when they were able to get my Kawai upright grand into my basement apt down the back fire escape with no issues. 15 piano moves and two storages later, and not a scratch or problem on any of them. Kelly at the office is great, the guys are friendly and professional. read more

Just this weekend my piano was moved by Jacobson Transfer, and I am impressed! They arrived on time, had my piano in the truck and were on their way to my apartment in about ten minutes. My boyfriend had gone to get gas before they arrived and wasn't even back by the time they were gone! They beat us back to the East Bay from the Peninsula by five, ten minutes. It is obvious they are very experienced. No hesitations, quick, smooth movements, and got it up the narrow stairwell to my apartment, into place, and the top and front piece back in place in about fifteen, twenty minutes all together from arrival. The communicated well with each other throughout the haul up the stairs, and we talked a bit about their history. My Baldwin Hamilton upright was no stranger to them. Side note: I had everything measured out, and I did have some concerns with the narrow turn in the stairwell as they said it was unnecessary to visit the site based on the measurements. I asked a few times if they were sure, and they assured me it was nothing they couldn't handle. It was truth! My piano is in the exact condition from when they first picked it up. Only now I can play it everyday. Thank you! read more

Being someone of the renting persuasion, I've had to have my upright piano moved three times. I've gone back to Jacobson transfer each time. They arrived promptly with three men for my appointments, and carefully and expertly hoisted up my upright piano onto their special dolly. Once arriving at the new place they made sure to put it exactly where I wanted it. Very friendly, easy, and reliable. My piano was much less out of tune upon arrival than with other companies. I think they charged me about $150, and that was within Menlo Park and with no big obstacles like stairs. Definitely reasonable to me! read more

Called JT last month to move my upright from the peninsula to my new house in the south bay. They called 10 min before arriving for pickup and called again before arriving for the delivery as I had requested over the phone earlier. EXTREMELY punctual. No damage to the piano or bench + competitive pricing + on-time + polite. No complaints at all. read more

These guys have moved my 100 year old Chickering Concert Grand (7.5') twice, once from Palo Alto to San José and then from San José to Santa Clara. They are consummate professionals who only move pianos. They are very professional, show up on time, take great care with the instrument and are reasonably priced. They are also very friendly people who obviously take great pride in their work. And, when three guys can look at a 1400 pound piano and not frown, I am impressed. read more

I almost didn't write this, since Jacobson already has so many positive reviews... But mine is a particularly heavy piano. I have an antique Andrew Kohler upright, it's really really heavy. Three guys showed up, took it down 6 steps to get into the truck, up 10 steps to get it into its new home, and didn't bat an eyelash. Ok, they remarked on how heavy this particular piano is. But they never stopped, stumbled, or waivered even in the slightest getting this thing into the tight space in my living room. They moved it down two indoor steps, and slid it in next to the stone fireplace without a hitch. They knew where to put the blankets, and had the thing tucked in neatly before they removed the pads. The truck was in my driveway at the new home for maybe 20 minutes. Guys were (as stated elsewhere) friendly, experienced, great. I will recommend Jacobson to any friend needing to move a piano. read more

I just purchased a piano from a private party and Jacobson Transfer moved this piano for me. From the beginning to end, I am definitely impressed by their professionalism and how they take great care of the piano as well as the surroundings. They are also the nicest guys, too! The lady at Jacobson transfer who scheduled the move for me was very, very helpful and also accommodated some last minute changes and I really appreciate that. To top it off, not only they helped me move the piano, they also helped me move the Tansu chest that I picked up on the same day... I agree with all the other yelpers that they are the best! read more

These guys are awesome. They helped me last weekend with move my piano from Elk Grove to Alameda. Bud is teaching his sons how to carry on his family business. They were all so nice, professional and ON TIME. If I ever have to move a piano again, I will use Jacobson in a heartbeat. read more

They were on time and met their quoted price to move two pianos. Grand Piano (6.5 ft) yamaha to their truck and move the baby grand (5.5ft) from next door to replace the Grand Piano. I recommend and would use again. Note I did call 5-6 companies and I have a good conversation with Kelly and good follow up. The movers Bill and Bud were very nice and handled it like it was nothing. read more